eBooks

81. MSP COVID Playbook - Chapter 3: Securing Your Company & Clients In This New Remote Environment 4/20/2020

    In a recent study, we learned that 74% of MSPs have suffered at least one cyberattack, and a lack of skills and resources have left them ill-prepared to deal with attacks—either on their clients or themselves. And even if they were prepared yesterday, today’s remote work environment has introduced new complexities. To continue in your role as a trusted advisor to your clients, you MUST become more well-versed in cybersecurity—particularly now as the secure perimeter you’ve maintained is dissolving and threat actors are increasing their activities. In addition to the security training we discussed in Chapter 2, MSPs must focus on processes and tools as well.

82. MSP COVID Playbook - Chapter 2: Securing An Unsecure World 4/20/2020

    In February, Time magazine called the Coronavirus the “World’s Largest Work-From-Home Experiment.” And while the numbers aren’t in yet, it’s clear we’ve gone beyond the 3.2% of the workforce that normally comprise remote workers. As more employees have moved to work remotely, the safe perimeter established by their company’s MSP or IT department has essentially dissolved. Combine that with the fact that threat actors are looking to capitalize on these new vulnerabilities, and it is clear cybersecurity has never been more important. 

83. MSP COVID Playbook - Chapter 1: Enabling & Optimizing A Remote Workforce 4/20/2020

    As COVID-19 continues to create uncertainty around the world, there is a long list of things that need to be done for managed service providers (MSPs) to weather this storm. You may feel overwhelmed and not know where to start—that is completely normal. We’ve all been forced to learn together.

84. MSP COVID-19 Playbook: A Step-by-Step Guide To Stabilize, Optimize, And Maximize During An Economic Downturn 4/20/2020

    As COVID-19 continues to create uncertainty around the world, there is a long list of things that need to be done for managed service providers (MSPs) to weather this storm. You may feel overwhelmed and not know where to start—that is completely normal.

85. Business Continuity Planning For MSPs: What You Need To Consider 4/2/2020

    Sometimes it takes a crisis to get people thinking about business continuity. Well, here we are. There’s a lot of different things to talk about, but they all come back to the same one or two main challenges: cash flow and people. If you don’t have money to keep the lights on, or make payroll, your business is unlikely to continue. Business continuity planning involves thinking ahead to possible scenarios that may hurt your business and creating action plans to help you mitigate challenges before or as they arise.

86. The 4 Pillars To Building A Top-Notch Remote Workforce 3/21/2020

    The age of the remote workforce is upon us. In fact, GlobalWorkplaceAnalytics.com states that since 2005, the percentage of the non-self-employed telecommuting population has grown by 115 percent. That’s nearly ten times faster than the rest of the workforce! This offers a unique opportunity for both businesses and employees, contributing to the increased popularity of telecommuting. As traditional work arrangements evolve to include remote teams, companies can garner the best talent, regardless of their location, while also providing their clients with more comprehensive support coverage.

87. Security Has Never Been More Important To An MSP Than It Is Now (And How To Make Money Off It!) 1/23/2020

    Security is one of the best ways for an MSP to make money and will continue to be so for the foreseeable future. Unfortunately, selling security isn’t simple as it requires you to convince clients they are, in fact, a hacker’s target. Then, once you do convince them they can get lost in all the technical specifications.

88. How To Use Live Search To Close Deals 12/11/2019

    Use this Live Search Playbook as a guide on how you can use the Dark Web to open doors and drive new recurring revenue.

89. Mastering VoIP Sales & Service For MSPs 9/4/2019

     

    VoIP is the backbone of modern voice and unified communications, and it presents a host of service sales opportunities for purveyors of the managed services model. Navigating into VoIP from general computing, however, can be a daunting journey. We’ve compiled some of our most directive content on the subject in this free collection of articles.

90. Managed IT & Cyber Security For MSPs 8/5/2019

     

    What’s the right approach for your MSP in this hyper-security-aware business environment? Learn more about why MSPs are the newest targets of ransomware, how to build your security stack, how to price and package MSP security services and more in this free collection of articles.