eBooks

81. MSP COVID Playbook - Chapter 1: Enabling & Optimizing A Remote Workforce 4/20/2020

    As COVID-19 continues to create uncertainty around the world, there is a long list of things that need to be done for managed service providers (MSPs) to weather this storm. You may feel overwhelmed and not know where to start—that is completely normal. We’ve all been forced to learn together.

82. MSP COVID-19 Playbook: A Step-by-Step Guide To Stabilize, Optimize, And Maximize During An Economic Downturn 4/20/2020

    As COVID-19 continues to create uncertainty around the world, there is a long list of things that need to be done for managed service providers (MSPs) to weather this storm. You may feel overwhelmed and not know where to start—that is completely normal.

83. Business Continuity Planning For MSPs: What You Need To Consider 4/2/2020

    Sometimes it takes a crisis to get people thinking about business continuity. Well, here we are. There’s a lot of different things to talk about, but they all come back to the same one or two main challenges: cash flow and people. If you don’t have money to keep the lights on, or make payroll, your business is unlikely to continue. Business continuity planning involves thinking ahead to possible scenarios that may hurt your business and creating action plans to help you mitigate challenges before or as they arise.

84. The 4 Pillars To Building A Top-Notch Remote Workforce 3/21/2020

    The age of the remote workforce is upon us. In fact, GlobalWorkplaceAnalytics.com states that since 2005, the percentage of the non-self-employed telecommuting population has grown by 115 percent. That’s nearly ten times faster than the rest of the workforce! This offers a unique opportunity for both businesses and employees, contributing to the increased popularity of telecommuting. As traditional work arrangements evolve to include remote teams, companies can garner the best talent, regardless of their location, while also providing their clients with more comprehensive support coverage.

85. Security Has Never Been More Important To An MSP Than It Is Now (And How To Make Money Off It!) 1/23/2020

    Security is one of the best ways for an MSP to make money and will continue to be so for the foreseeable future. Unfortunately, selling security isn’t simple as it requires you to convince clients they are, in fact, a hacker’s target. Then, once you do convince them they can get lost in all the technical specifications.

86. How To Use Live Search To Close Deals 12/11/2019

    Use this Live Search Playbook as a guide on how you can use the Dark Web to open doors and drive new recurring revenue.

87. Mastering VoIP Sales & Service For MSPs 9/4/2019

     

    VoIP is the backbone of modern voice and unified communications, and it presents a host of service sales opportunities for purveyors of the managed services model. Navigating into VoIP from general computing, however, can be a daunting journey. We’ve compiled some of our most directive content on the subject in this free collection of articles.

88. Managed IT & Cyber Security For MSPs 8/5/2019

     

    What’s the right approach for your MSP in this hyper-security-aware business environment? Learn more about why MSPs are the newest targets of ransomware, how to build your security stack, how to price and package MSP security services and more in this free collection of articles.

89. Generating Profit With Artificial Intelligence And Machine Learning In Cybersecurity 7/17/2019

    Just a few decades ago cybercrimes were the work of amateurs – and hackers were purely motivated by enjoyment. In fact, the most notorious cybercrimes in the 1980s were executed by a group of teenage boys known as the 414s. After breaking into more than a dozen high-profile systems, including those at Los Alamos National Laboratory, they were only charged with two years of probation.

90. Deliver Efficient IT Service By Automating Time Consuming Workflows 6/25/2019

    The IT department has become a crucial unit of every company. With companies leaning on IT to achieve business objectives, IT teams are stretched more than ever with high expectations for companies to remain competitive and drive growth. Faced with challenges like lack of resources, manual processes and increased IT complexity, as well as cybersecurity concerns and compliance regulations, IT teams need a unified IT management solution to not only deliver better service but to transform the business.