All of us in the Payments/POS industry enjoy the low attrition that comes with POS systems. This stickiness is thanks to the integral role that these systems play for the business.
As a second-generation POS dealer, Delaware Valley Registers, Inc. (DVR) has had to make many adjustments to its business over the years to remain relevant. With the rapid pace of technological change in the retail and restaurant markets, resellers need a strategy to stay ahead of trends and provide their customers with the most powerful, secure, and cutting-edge solutions. For VARs who don’t, the result is typically them going out of business.
Today, selling merchant services without any sort of value-add is a recipe for disaster. Those in this business suffer from shrinking margins and high attrition rates when competing on price alone. Some ISOs and agents, however, have adjusted their business model to address these trends.
“Big Data” has become a buzzword in the business world, but many retailers and restaurateurs don’t know how it impacts their business. Although most of the attention surrounding big data has been focused on large corporations, this same concept can help small to mid-sized businesses as well. Data such as sales trends, employee performance, inventory levels and customer behavior can empower small businesses to improve their operations and boost their bottom line.
Casey Lozano spent years honing his POS expertise as a senior installer of Micros systems in Arizona working for a regional dealer. In 2014, Lozano embarked on his own, and was intent on starting a business focused on what he had been doing — installing POS systems. It was during a conversation with a Harbortouch representative that Lozano was presented with a more attractive, life-changing offer.
IT solutions providers interested in adopting managed services should not fall prey to common myths about the transition.
As mobile devices transform the way applications are being built, deployed, and managed, great opportunities are emerging for the channel. CompTIA presented five mobile opportunities in a research report.