eBooks

71. The MSPs Guide To Understanding And Selling The Cloud 6/24/2020

    Cloud computing is one of those concepts that MSPs are aware of but can be so complex it’s difficult to fully understand. We created this E-book to help MSPs understand what the cloud is, why it’s important, and how to offer the right mix of services to meet users’ expectations, now and in the future. From the difference between cloud storage and cloud backup, to how to accelerate your cloud business in six weeks, to how cloud-based communication is going to support remote workers, we’ve got you covered.

72. MSP Marketing Made Easy 5/29/2020

    Marketing isn’t just about first impressions. It’s ultimately about getting the opportunity to even make that first impression.

73. Optimize Your MSP Toolbox 5/7/2020

    A mechanic doesn’t want to lug an overloaded toolbox from job to job. Likewise, your balance sheet shouldn’t carry unnecessary expenses month over month. A common practice should be routine evaluation of what’s in your MSP toolbox, taking a critical eye when paring down inessential tools. Not sure where to start?

74. The Importance Of Microsoft 365 Backup 5/4/2020

    Developing an effective protection strategy for Microsoft 365 data.

75. The MSP Virtual Workforce 4/22/2020

    A workforce unconstrained by distance — what once was a nice-to-have is now a necessity.

76. MSP COVID Playbook - Chapter 6: Building Strong Customer Relationships 4/20/2020

    The reality of today’s environment is that your clients are actively looking at all expenses and cutting where they can. You’re very likely doing the same in your business, so you understand. But how do you make sure you’re not on the chopping block? By demonstrating that you provide a service that’s essential to the operations of their business. 

77. MSP COVID Playbook - Chapter 5: Optimizing Operational Efficiency 4/20/2020

    During a crisis or economic downturn, the difference between floundering and flourishing, sleepless nights and resting easy, chaos and confidence is preparation.

78. MSP COVID Playbook - Chapter 4: Managing Cash Flows During A Crisis 4/20/2020

    The thing that keeps most business owners up at night is whether they have enough cash to pay their employees and their bills. According to Invoicera, 68.9% of business owners fear they’ll lose their business due to a lack of available cash, and 58.2% identify slow-paying customers as their biggest challenge in managing cash flow. You never know what economic crisis is around the corner, so it’s critical to preserve cash and have a crystal-clear picture of your company’s financial position day-to-day.

79. MSP COVID Playbook - Chapter 3: Securing Your Company & Clients In This New Remote Environment 4/20/2020

    In a recent study, we learned that 74% of MSPs have suffered at least one cyberattack, and a lack of skills and resources have left them ill-prepared to deal with attacks—either on their clients or themselves. And even if they were prepared yesterday, today’s remote work environment has introduced new complexities. To continue in your role as a trusted advisor to your clients, you MUST become more well-versed in cybersecurity—particularly now as the secure perimeter you’ve maintained is dissolving and threat actors are increasing their activities. In addition to the security training we discussed in Chapter 2, MSPs must focus on processes and tools as well.

80. MSP COVID Playbook - Chapter 2: Securing An Unsecure World 4/20/2020

    In February, Time magazine called the Coronavirus the “World’s Largest Work-From-Home Experiment.” And while the numbers aren’t in yet, it’s clear we’ve gone beyond the 3.2% of the workforce that normally comprise remote workers. As more employees have moved to work remotely, the safe perimeter established by their company’s MSP or IT department has essentially dissolved. Combine that with the fact that threat actors are looking to capitalize on these new vulnerabilities, and it is clear cybersecurity has never been more important.