Sometimes it takes a crisis to get people thinking about business continuity. Well, here we are. There’s a lot of different things to talk about, but they all come back to the same one or two main challenges: cash flow and people. If you don’t have money to keep the lights on, or make payroll, your business is unlikely to continue. Business continuity planning involves thinking ahead to possible scenarios that may hurt your business and creating action plans to help you mitigate challenges before or as they arise.
If you fail to plan, you plan to fail.
There’s no such thing as an MSP that’s too big to fail, so you’d better avoid failing in the first place. To do this, you need to understand where the critical points of failure are, and address them proactively.
What are the critical points of failure?