LEADERSHIP LESSONS
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To help celebrate ASCII as the ‘original’ IT community for North American MSPs, we spoke with 11 members of the organization’s leadership team, asking each one question about ASCII and their time there. Here’s what they had to say.
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In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about what an MSP needs to do to ensure strong, fruitful client relationships.
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In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about how they refer to themselves and why., as well as what that means for their business.
- IT Trends To Pay Attention To The Rest Of 2023
- The Importance Of AI And Location Services To Managed SD-LAN Offerings
- The Single Best Security Feature To Offer And Why
- Committing To The Journey: Embracing Continuous Improvement
- Adapting Our Processes: A Strategic Move Forward
- Why Listen to the Client? A Deeper Look.
- Why Change The Culture? Let's Get Real.
MSP INSIGHTS NEWSLETTERS
- 12.21.23 -- 3 Contract Terms For Payments Every MSP Must Address In Their MSA
- 12.14.23 -- The Value Of Automation And Integrations Have Never Been Higher For MSPs
- 12.07.23 -- Your MSP's Manual Billing And Collections Process Is A Money Pit
- 11.30.23 -- 6 Surprising Things That May Be Slowing Your MSP's Growth
- 11.22.23 -- Key Strategies To Avoid MSP Burnout
EBOOKS
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How Secure Are Online Payments?
Consumer preferences clearly point to online payments, but not all payment processors are created equal. As a security-conscious business that accepts online payments, are your transactions as secure as they should be?
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Eight Non-Negotiable Features MSPs Need In Their Payment Gateway
Most standard payment gateways don’t have features that allow for automated, rule-based variable billing. A truly automated and secure payment gateway for MSPs will have specific features that will repeatedly save time and alleviate stress.
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3 Contract Terms For Payments Every MSP Must Address In Their MSA (With Examples!)
As an MSP, your Managed Services Agreement (MSA) is the foundation of your client relationships, deliverables, and business value. This guide focuses on payment terms - one of the most important parts of your MSA.
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Discovering Hidden IT Issues And Vulnerabilities Before The Hackers Do
For businesses today, the prospect of a security breach occurring is no longer a matter of “if” but rather “when.” Learn how to detect and mitigate issues and risks lurking in your organization’s network that can be exploited. Download this complimentary eGuide to learn the simple procedures you need to implement.