GUEST CONTRIBUTORS

• Work From Home May Mean Working From Personal Devices; Don’t Forget Backup And Security

  Nestled within Webroot’s chapter on malware in its 2020 threat report is a comparison of infection rates between business and personal devices. The finding that personal devices are about twice as likely as business devices to become infected was always significant, if not surprising.

• Corporate VPNs Don’t Work Anymore

  Twenty years ago, corporate VPNs stopped all but the most determined professional hackers. Today, malware is no longer real-time; it is comfortable waiting for a device to connect to a juicy network target. It can listen for telltale heartbeats from available servers and strike quietly, just when a burst of traffic renders the monitoring system less aware.

• Selling In The Post COVID-19 World: How To Help Merchants Operate In The New Normal

  Your clients are turning to you as their trusted advisor for advice as to which solutions are needed for them to succeed in the new business reality created by the COVID-19 pandemic. Are you ready?

• Hackers Set Their Sights On (Small) Businesses

  The Verizon Data Breach Investigations Report indicates that more than 70% of cyberattacks target small businesses. Hackers are also targeting MSPs more frequently because it gives them access to even more systems with the potential to collect bigger payouts.

• Driving Agility: Runbooks

  You never know what the next catastrophe will be. The future doesn’t disclose what’s to come, and so your only plan of action is to be agile enough to sidestep or weather whatever storm comes your way. This series of blog posts zones in on specific IT Glue features that provide the agility you need. First up: Runbooks.

FEATURED SUPPLIERS

• Field Nation

  Field Nation brings companies and service professionals together to do great work. By connecting technicians to organizations in one easy-to-use platform and mobile app, Field Nation solves a critical challenge all service leaders worry about: accessing skilled labor. Unlike traditional job boards and labor platforms, Field Nation is built specifically for quick-turn, onsite service work. Businesses can build their flexible workforce for any skill, scout potential workers in every postal code, and organize go-to service crews fast. Tech professionals can search for work that fits their schedule, build their reputation and get paid within days of project completion. Our mission is to match every contractor with the right job, and connect every service team to professionals who care as much about the work as they do.

• Liongard

  Liongard roared into the MSP software market, defining a new segment focused on unified visibility through automated data aggregation. With automated documentation, actionable alerts and rich reporting capabilities, Liongard unleashes MSP teams to operate at 10x, optimizing their resources and more effectively serving their clients.

• Carbonite
• Shift4 Payments

  Shift4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 Payments offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

• The ASCII Group

  The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

• ConnectWise

  ConnectWise empowers technology service providers and IT professionals across the world to grow personally and professionally. With our award-winning software suite, a best-in-breed platform of third-party solutions, and the world’s largest community of IT professionals, ConnectWise enables businesses and users to succeed today, and tomorrow. Over 37 years, ConnectWise has grown from a technology service provider to the longest-running market leader in technology and IT software solutions. We’ve been where our partners are and know what’s necessary to be a successful technology service provider.