CHANNEL INSIGHTS
It’s no secret, organizations are facing challenges adapting to the rapidly evolving future of work. This accelerated shift has shed light on the importance of visibility into how employees work, which also opens up an opportunity for MSPs to help their clients implement new technologies to gain the visibility they need.
- 4 Customer Experience Lessons From An Industry Leader
- How To Mitigate And Manage Field Service Risks
- A Closer Look At Basic Managed Security Services
- What Are the Top 5 Cybersecurity Concerns for 2021?
- What Is Human-Powered Threat Hunting?
- What Is A Persistent Foothold?
- Rapid Response: Mass Exploitation Of On-Prem Exchange Servers
- The Workforce Productivity Service Opportunity For MSPs
- IT Documentation Software: An MSP’s Trusted Companion
- MSP Finance: Activity-Based Costing
LEADERSHIP LESSONS
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From our perspective as a continually-evolving MSP and in conversations with colleagues, it’s clear that the industry is now in the throes of particularly significant modernization.
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Technology always has been about transitions. Through the decades, we went from using the DynaTAC 8000X to the BlackBerry to the latest Androids and iPhones. We evolved from a desktop office culture to one in which smartphones, laptops, and tablets have created a virtual workplace that allows us to get the job done wherever we are.
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In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, the following ASCII member answered our questions about where the industry stands a little bit more than a year after the pandemic hit:
- Why The Time Has Never Been Better For Partners To Add PAM To Their Portfolio
- Why MSPs Need A Professional Services Capability
- Overcoming Any Sales Objection
- 4 Pillars For Cloud MSP Excellence In The Age Of Relentless Innovation
- How IoT And UC Can Benefit Government Groups
- Telecom Operators Can Accelerate The Expansion Of Fiber Connectivity
- MSP 2030 — Above And Beyond Exceptional Service
WHITE PAPERS
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Definitive Guide To Optimizing Home Networks For Teleworkers
With so many people working from home, network constraints cause critical productivity issues. How can you improve the situation? Residential networks were never made to handle the volumes of data required for employees to do business from home. Problems like choppy video meetings, poor VoIP call quality, and slow running applications impact the ability to get work done effectively, or even done at all. Organizations that understand these constraints can take action to increase productivity and decrease downtime for employees working from home.
CASE STUDIES
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Confidence In Carbonite For The Entire Enterprise
By the end of March 2020, 98% of OpenText’s global workforce had pivoted to remote work as COVID-19 shook the world. Like many companies, OpenText had to adapt to the new normal and find a way to protect its endpoints from potential disruptions.
- Town Of Colonie Avoids More Than $400,000 In Ransom Due To Appliances And Backup
- Popular Chicago Eatery Utilizes POS Solution To Streamline Operations, Saving Time And Money
- POS Of Michigan Sees Business Soar With Harbortouch Free POS Program
- SD-WAN In Action: How One MSP Improved Efficiency And Customer Satisfaction
FEATURED SUPPLIERS
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The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.
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RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry. -
CompTIA is the voice of the world's information technology (IT) industry.
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Webroot delivers intelligent cybersecurity for endpoint, mobile and web to channel partners, consumers, businesses, and enterprises worldwide. Powered by its BrightCloud® collective threat intelligence network, Webroot protects the internet of everything. Our cloud-based threat detection, high performance, lightweight agents, and single, web-based point of control have changed the way businesses think about protecting mobile devices, PCs and servers. Named a ‘Visionary’ in Gartner’s Magic Quadrant for Endpoint Protection Platforms, Webroot’s smarter approach to security is why companies including Cisco, F5 Networks, GateProtect, HP, Microsoft, Palo Alto Networks, Proofpoint, RSA and others choose our solutions for advanced threat protection for their security products and services.
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Bigleaf provides a software-defined WAN (SD-WAN) solution built with a Cloud Access Network that enables you to ensure performant uptime for any Cloud-based technologies across all sites and users.
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Liongard roared into the MSP software market, defining a new segment focused on unified visibility through automated data aggregation. With automated documentation, actionable alerts and rich reporting capabilities, Liongard unleashes MSP teams to operate at 10x, optimizing their resources and more effectively serving their clients.
CONVERSATIONS WITH MSP LEADERS
MULTI MEDIA
MSP INSIGHTS NEWSLETTERS
- 04.15.21 -- 3 Types Of Software Every MSP Should Have
- 04.14.21 -- What Happens When You Use A Credit Card Today?
- 04.08.21 -- 3 Ransomware Myths Businesses Need To Stop Believing ASAP
- 04.07.21 -- How IT Will Prevail In The 2021 Cyber-Demic
- 04.01.21 -- Fools Rush In: 5 Things MSPs Should Know Before Adopting EDR
EBOOKS
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2021 MSP Industry Outlook E-Book
We asked 11 MSP industry experts for their thoughts on 2021 – the biggest opportunities, the most significant challenges, and how the pandemic has altered the MSP landscape forever. Download the 2021 MSP Outlook Report to read their unfiltered takes on what’s in store in 2021.
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Are You Ready For The Remote Work Revolution? (Part Two)
Is your business capable of supporting the ever-growing number of businesses that are migrating their workforce from in-house to at home? If not, you better start thinking about it. And if you already are, you need to get better at it.
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Are You Ready For The Remote Work Revolution? (Part One)
Is your business capable of supporting the ever-growing number of businesses that are migrating their workforce from in-house to at home? If not, you better start thinking about it. And if you already are, you need to get better at it.
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How to Build a Productive Documentation Culture Inside Your MSP
You may be all for documentation but unless a documentation culture is ingrained in your MSP, you may struggle to leverage it fully and turn it into a competitive advantage. That’s what we aim to explore in this eBook.