LEADERSHIP LESSONS

  • Managed Service Providers (MSPs) have traditionally been the jack of all trades that many businesses need to keep operations running smoothly. Many businesses originally would engage an MSP to assist with support for desktops, servers, printers, networking, etc. The MSP in many cases became the sole IT person(s) for the business or was viewed as an extension of the current IT team. As IT, in general, has changed, so has the role of the MSP. MSPs are now helping businesses move to the cloud and or manage mobile devices for their employees.

  • Secrets are digital authentication credentials (API keys, certificates, tokens, etc.) that are used in applications, services or infrastructures. Developers working with code will often keep keys and passwords for various resources in an insecure location to make it easier to change the code but doing so often results in the information mistakenly being published.

  • Each quarter, the Business of Tech podcast researches the leadership of companies involved in the delivery of IT services and classifies the racial diversity of those teams. Monitoring 301 companies, this quarter’s report tracks three thousand, two hundred forty-four humans. Identified on each organization’s website, they are then classified as white, and then nonwhite, as well as specifically Black. Additionally, they are classified as male or female.

WHITE PAPERS

  • Size Does Matter: Small Businesses And Cybersecurity

    Small businesses are part of the UK’s economic lifeblood. SMBs account for at least 99.5% of businesses in every main industry sector and we need to support and protect them in this challenging climate. Technology is key to helping small businesses grow, reach new customers and thrive. But digital technologies can present challenges and difficulties for any business, the top one is cybersecurity issues.

CASE STUDIES

  • Solutions Provider Looks To Future With New Cutting-Edge POS Solutions

    As a second-generation POS dealer, Delaware Valley Registers, Inc. (DVR) has had to make many adjustments to its business over the years to remain relevant. With the rapid pace of technological change in the retail and restaurant markets, resellers need a strategy to stay ahead of trends and provide their customers with the most powerful, secure, and cutting-edge solutions. For solutions providers who don’t, the result is typically them going out of business.

FEATURED SUPPLIERS

  • Shift4 is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • #1 Smart BCDR Built for MSPs. Attack the downtime problem without the hassle and anxiety of legacy backup. Switch to a solution built on 30 years of innovation with no upfront cost – making the promise of cloud economics achievable for every MSP.

  • Bigleaf provides a software-defined WAN (SD-WAN) solution built with a Cloud Access Network that enables you to ensure performant uptime for any Cloud-based technologies across all sites and users. 

  • IT Glue is an award-winning documentation platform that allows for efficient storage and retrieval of all the documentation you need to help your MSP run better. By integrating PSA and RMM data, we can help increase your efficiency, and reduce onboarding times by even more. By eliminating wasted time from your business, IT Glue gives you more time to focus on what matters - growing your business.

  • Carbonite is a leading, single-source provider for comprehensive data protection for all the different types of data and systems in today’s IT environments. Carbonite’s complete Data Protection Platform includes advanced solutions for ensuring the integrity, survivability and accessibility of data for businesses of all sizes and in any industry. 

  • RapidFire Tools, a Kaseya company, creates innovative business-building technology tools for Managed Service Providers (MSPs). 

EBOOKS

  • Navigating CMMC 2.0 And The DFARS Interim Rule: An IT Guide To Implementing NIST (SP) 800-171

    The Cybersecurity Maturity Model Certification 2.0 (CMMC 2.0) is the new three-level cybersecurity framework that prime contractors and their subcontractors must attain if they want to secure Department of Defense (DoD) contracts. This e-book covers the basics that every IT professional should know about the DFARS Interim Rule – specifically the requirement for defense contractors to perform a cybersecurity self-assessment.

  • Network Vulnerability Management: Looking Beyond The Scan

    Vulnerability scanning helps businesses secure their networks by identifying and addressing vulnerabilities in public-facing and private-facing assets that could be exploited by a hacker. What’s important to keep in mind is that the scanning process is just a means to an end. The vulnerability scanners are just tools. To deliver effective IT security, it’s what you do with the scans that makes all the difference.

  • How To Onboard New MSP Clients Faster For Long-Term Profits

    Setting up the entire infrastructure and services for clients is a painstaking process. Their first impression of you during this process sets the tone for your  relationship and getting it right will make your job easier in the long run.

  • Generating Profit And Advanced Threat Intelligence

    To keep up, fighting fire with fire is the best defense. Businesses of all sizes must bring equally effective and intelligent security tools to the party. Fortunately, there are resources for tackling this constantly-evolving cyber war. Today, there are a variety of solutions that harness the power of AI and ML and protect businesses against today’s growing and advanced cyber threats.

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