GUEST CONTRIBUTORS

• 5 Reasons Why Risk Assessments Should Be A Consistent Part Of Your Operational Strategy

  As your business evolves, the factors that pose security risks are everchanging—which means your defense strategy can rapidly become outdated and ineffective. Risk assessments provide a snapshot of the internal and external factors that threaten your business—and your customers—at a given point in time. Since risk factors are volatile, managed service providers (MSPs) need to perform security risk assessments on a regular basis to stay on top of threats as they emerge or evolve.

• The Math Behind Successful As-A-Service: Understanding And Calculating Churn

  Sometimes referred to as attrition or turnover, churn is your number of customers at the beginning of a period minus your number of customers at the end. It calculates the overall difference but excludes any new sales over that period. Customer churn can include cancellations, non-renewals, or customers switching to another provider.

• Optimize Your Tech Stack To Achieve Unprecedented Success In 2020

  With 2020 on the horizon, it’s time to prepare in every way possible to set your business up for success in the coming year. And in today’s world, driving improvement at scale is all about leveraging the best technology available—whether that means refining, updating, or completely revamping your technology stack.

• Enhancing Network Security Through Visibility

  As a technology services provider (TSP), your customers have put their trust in you–the expert– when it comes to managing and securing their network. And considering the increasing rise of B2B software-as-a-service (SaaS) applications as the critical driver in business, the network is integral in the day-to-day life of your customers’ businesses.

• Foresight Is 2020: Predictions For The Coming Year

  January brings with it new hope and new energy, but before you chart a course for the year, it’s always good to see which way the winds are blowing.

FEATURED SUPPLIERS

• Taylor Business Group

  Taylor Business Group is an executive coaching and peer group firm that focuses on IT Solution Providers and Copier Dealers. Founded in 2001, Taylor has brought efficiencies and higher profits to IT Solution Providers through a focused effort in delivering best practices to the Service Provider and Copier Dealer's service, sales and administrative functions.

• Stellar Cyber

  Stellar Cyber’s Starlight is the world’s first open detection/response (Open-XDR) platform, connecting the dots throughout the entire security infrastructure and automatically responding to attacks wherever they occur. Starlight integrates dozens of security applications from an App Store and presents results in an intuitive dashboard to supercharge analyst productivity.

• Bocada

  Bocada LLC, a global IT Automation leader, delivers backup reporting and monitoring solutions that give global MSPs and enterprise IT departments complete visibility into their backup performance. Bocada provides insight into complex backup environments, enabling IT organizations to save time, automate ongoing reporting activities, and reduce costs. With the largest installed customer base in the Fortune 500, Bocada is the world’s leading provider of backup reporting automation. 

• The ASCII Group

  The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

• CompTIA

  CompTIA is the voice of the world's information technology (IT) industry.

• Field Nation

  Field Nation brings companies and service professionals together to do great work. By connecting technicians to organizations in one easy-to-use platform and mobile app, Field Nation solves a critical challenge all service leaders worry about: accessing skilled labor. Unlike traditional job boards and labor platforms, Field Nation is built specifically for quick-turn, onsite service work. Businesses can build their flexible workforce for any skill, scout potential workers in every postal code, and organize go-to service crews fast. Tech professionals can search for work that fits their schedule, build their reputation and get paid within days of project completion. Our mission is to match every contractor with the right job, and connect every service team to professionals who care as much about the work as they do.