Building strong business relationships with customers is key to selling additional product offerings. Think of a relationship mindset as the foundation and these five steps as the walls and roof that transform it into something built to last.
Restaurants outside of the U.S. adopted pay-at-the-table solutions years ago. Throughout the U.S., providers of this technology failed to implement a viable solution and all its inherent benefits. However, a paradigm shift for pay-at-the-table solutions is on the horizon, and resellers need to become educated to take advantage of the opportunity.
Cybersecurity technology is an integral part of any business, helping to reduce the risk of data breaches. Despite its importance, selling this technology is simply not as interesting, or as simple, as talking about features and functions of point of sale technology. Leading a conversation with security is a death sentence to a sale, as the average business owner does not have the time nor the technical understanding to realize its significance. Instead, resellers should keep their security knowledge in store to help express urgency at the end of a sale.
Scanning news headlines on any given day is likely to reveal yet another security breach, new cyber threats, or a recently discovered vulnerability in popular software. Previously, viruses could be attributed to single perpetrators, but current cyber security threats are led by highly experienced teams of cyber-criminals who are hell-bent on stealing company data.
Have you met the Hidden IT buyer? We’re not talking about the CIO or CTO that cloud resellers usually deal with. There are other employees out there who are buying their own software applications without even consulting the IT department. People like the VP of Sales, the Director of Finance or even the Human Resources Manager.
“I thought you were taking care of that!” -- When a client tells you that, you know you’re going to have a fantastic conversation. That’s because something bad happened, and revealed a common disconnect between IT service providers and their clients. The client assumes that the IT service provider handles every single aspect of IT service, including everything security related. You, the IT service provider, probably have a more realistic view.
As the threat landscape continues to grow, regulatory requirements multiply, and CEOs and executive boards become more aware of the business impact of security incidents, most organizations are feeling an urgency to strengthen their cybersecurity efforts. This increased awareness is especially visible in small and midsized businesses (SMBs) that have traditionally underestimated the impact of cybersecurity threats to their organizations. Even so, SMBs are still failing to fully recognize and appreciate the risks, threats and vulnerabilities that are targeting their organizations.
Agile isn’t just a watchword for software development. It has also found its way into the world of cybercrime. In 2018, we saw numerous instances of agility and innovation as bad actors evolved their approaches, combined attack vectors, and incorporated more artificial intelligence to wreak havoc. While traditional attack approaches are still going strong, new threats emerge every day, and new vectors are being tried and tested.
You can’t read three sentences about the channel nowadays without encountering “fast-changing,” “rapid evolution” or some other such term referring to the whirlwind pace of change happening in the sector. As oft-used as these phrases are, they aren’t over-used. The indirect IT sales channel is, in fact, growing, changing and evolving at a rapid clip, and there’s no point in sight when it might slow down.
The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.
SherWeb has been helping businesses around the world work smarter in the cloud since 1998. Our cloud solutions help companies be more agile in today’s competitive market and trim IT costs.
| ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators. |
Whether you are part of an IT organization at a mid-sized company, continually asked to do more with existing budget, or part of a Managed Service Provider (MSP) business looking for new revenue streams and new ways to increase profit margins, our mission is to help you simplify IT management.
IT Glue is an award-winning documentation platform that allows for efficient storage and retrieval of all the documentation you need to help your MSP run better. By integrating PSA and RMM data, we can help increase your efficiency, and reduce onboarding times by even more. By eliminating wasted time from your business, IT Glue gives you more time to focus on what matters - growing your business.
Shif4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the "as a service" model, Shif4 Payments offers an unprecedented "free" POS program that allows the company's sales partners to offer a full-featured POS system with no up-front costs.
Every year, Forrester surveys thousands of security decision makers and information workers around the world. This report examines endpoint security spending and adoption patterns to help security leaders benchmark their 2019 plans against those of their peers. it also highlights the most important trends that will affect the endpoint security industry in 2019 and beyond.
The Channel Futures MSP 501 is the most comprehensive, independent Managed Services Provider (MSP) survey conducted annually. Only the top 501 applicants make the list, based off the data gathered through submitting survey questions and certified accounting information through a financial professional or QuickBooks. MSPs from around the globe are motivated to respond to the survey for their chance to be on the MSP 501 list as it is seen as the best mechanism to benchmark their organizational progress against other leading providers with real numbers.
Advanced phishing and supply chain vulnerabilities - these seem to be the successful attack vectors that hackers have used to compromise Wipro, an Indian multinational corporation that provides information technology, consulting and business process services. Notable security researcher, Brian Krebs, reports confirmation that a nation-state actor had been inside the company’s systems for months, identifying opportunities to attack its vast customer base – currently, at least a dozen of the firm’s clients have been targeted as a direct result of this breach. Additional sources have claimed that Wipro’s corporate e-mail system had also been compromised for some time, forcing the company to build out a new private system.
It can happen to anyone – you’ve taken steps to limit your exposure to a cyber incident. You’ve purchased and implemented top-of-the-line IT solutions. You’ve carefully thought about security best practices and strived to adhere to them. But somehow, you’ve just become the latest victim of a data breach. It might have been discretely packaged ransomware hidden in a seemingly innocent application file. Perhaps it was the result of poor password management. Maybe your employees were duped by a convincing phishing e-mail. But at this point, the only question racing through your mind is, “What do I do next?”
CompTIA's Smart Cities Advisory Council has identified these 4 critical skills needed for successfully implementing smart cities solutions. Check out this inforgraphic to discover these critical skills along with other hard skills, soft skills, and management skills.
