CHANNEL INSIGHTS

LEADERSHIP LESSONS

  • MSPs have played a prominent role in business operations in recent years, particularly during the COVID pandemic as organizations sought support to overcome disruption and staff shortages.

  • Being a consumer of services, you and I have a certain set of expectations of what we want out of our vendors. It is easy to describe it for our vendors, but how much time do we invest thinking critically about what those expectations look like from those who consume the services we provide or those who are evaluating us.

  • Two disruptive technologies are gaining more and more prominence that will shape the course of people’s lives and culture over the next ten years: blockchain and artificial intelligence (AI). Both are experiencing expanded use and innovation, but not without some worries concerning how these technologies will be wielded.

FEATURED SUPPLIERS

  • Shift4 is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • Webroot delivers intelligent cybersecurity for endpoint, mobile and web to channel partners, consumers, businesses, and enterprises worldwide. Powered by its BrightCloud® collective threat intelligence network, Webroot protects the internet of everything. Our cloud-based threat detection, high performance, lightweight agents, and single, web-based point of control have changed the way businesses think about protecting mobile devices, PCs and servers. Named a ‘Visionary’ in Gartner’s Magic Quadrant for Endpoint Protection Platforms, Webroot’s smarter approach to security is why companies including Cisco, F5 Networks, GateProtect, HP, Microsoft, Palo Alto Networks, Proofpoint, RSA and others choose our solutions for advanced threat protection for their security products and services.

  • Altaro develops award-winning backup solutions for managed service providers (MSPs), IT resellers and companies. With 50,000+ customers in 121+ countries, 10,000 partners and 2,000+ MSPs, Altaro provides affordable, easy-to-use, enterprise-class functionality coupled with outstanding 24/7 tech support. Altaro is a one-stop-shop for all your backup and recovery needs, providing solutions for all key areas of your network, including Hyper-V and VMware virtual environments; Microsoft Office 365 mailboxes, OneDrive and SharePoint; roaming and on-premise endpoints such as network desktops and laptops; and physical Windows servers. Altaro also offers monthly subscription programs for MSPs, and is the only vendor on the market that enables MSPs to manage all their different types of backups from one central multi-tenant console, across all their customers. The company has offices in the US, the UK, Germany, France, North Macedonia and Malta. Altaro proudly forms part of the Hornetsecurity Group.

  • Field Nation brings companies and service professionals together to do great work. By connecting technicians to organizations in one easy-to-use platform and mobile app, Field Nation solves a critical challenge all service leaders worry about: accessing skilled labor. Unlike traditional job boards and labor platforms, Field Nation is built specifically for quick-turn, onsite service work. Businesses can build their flexible workforce for any skill, scout potential workers in every postal code, and organize go-to service crews fast. Tech professionals can search for work that fits their schedule, build their reputation and get paid within days of project completion. Our mission is to match every contractor with the right job, and connect every service team to professionals who care as much about the work as they do.

  • IT Glue is an award-winning documentation platform that allows for efficient storage and retrieval of all the documentation you need to help your MSP run better. By integrating PSA and RMM data, we can help increase your efficiency, and reduce onboarding times by even more. By eliminating wasted time from your business, IT Glue gives you more time to focus on what matters - growing your business.

  • #1 Smart BCDR Built for MSPs. Attack the downtime problem without the hassle and anxiety of legacy backup. Switch to a solution built on 30 years of innovation with no upfront cost – making the promise of cloud economics achievable for every MSP.

EBOOKS

  • Cybersecurity Special Edition

    We must continue to understand the importance of cybersecurity and ensure the channel has the resources needed to be safer and more secure online. We need to encourage individuals and organizations to protect their part of cyberspace and take proactive steps to enhance cybersecurity. To achieve these lofty goals, we've put together this special, cybersecurity-focused newsletter to help you do your part and be cybersmart.

  • Delegate Or Die

    When the RSPA team talks business challenges with our value-added reseller (VAR) and independent software developer (ISV) members, we hear most frequently about one obstacle. Not cloud point of sale, not mergers and acquisitions, not vendor relationships, not shrinking margins, not the economy. The most mentioned hindrance to VAR and ISV growth is delegation.

  • 4 Ways To Detox Your Clients’ IT Environment

    From managing remote work transitions to combating security issues, MSPs had a lot on their hands during the unpredictable past year. With businesses now becoming more vulnerable to security threats than ever before, it is time to take your security measures up a notch. You need to detox client environments to make sure things continue to run accordingly well into 2022.

  • The Complete MSP Guide To Backup Services

    Backup is one of the most fundamental services a managed service provider can offer. So why are so many MSPs getting it wrong?

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