GUEST CONTRIBUTORS

  • Intruder Alert: Secure Your Remote Access Tools From Cyberattackers

    Recent large-scale hacks (like those on LinkedIn and Yahoo) have raised awareness about the risks of using insecure passwords. As a managed services provider (MSP) and trusted advisor to your customers, it’s more important than ever to consider the security options of the remote access tools you use to support your clients every day.

  • 18 Things To Make Your Remote Work Secure, Convenient, And Stress-Free

    New to remote work? There are a lot of processes IT has put in place to make your lives easier and more secure in the office. If you’re transitioning to work from home, our checklist can help you put similar processes in place to make your experience more secure, reliable, and, ultimately, more enjoyable.

  • Why Technology Solution Providers Need To Focus Less On Features And More On Values

    As technology continues to evolve and adapt to keep up with the demands of the future, one constant remains for businesses looking to grow and succeed: providing and maintaining excellent customer service and interactions. For technology solution providers (TSPs) who have historically focused on how to message and market their technology, shifting their efforts toward building relationships with customers and teams will lead to stronger bonds, greater trust, and more success.

MSP WHITE PAPERS

  • Business Opportunities In Emerging Technologies: 5G

    Each year, the members of CompTIA’s Emerging Technology Community produce a Top 10 Emerging Technologies list that reflects what key players in the industry see as the new technologies that are poised to be the most impactful to their businesses. In 2019, 5G ranked No. 3, moving up from its fifth position in 2018.

  • The Ultimate Guide To Building A Tech Sales Team

    A GREAT MANAGER knows that the sales team can make or break a company. Without a strong sales staff and sales process in place, the revenue that pays your employee wages and runs the machine can disappear. 

  • Webroot 2020 Threat Report

    As we embark on a new decade, it’s striking to think how many major changes have taken place in the very recent past. Consider this: we’ve been living in the smartphone era for over ten years. If we think back even further, the “cloud” grew from a mere concept in the 1960s to a buzzword in the early 2000s—then into the ubiquitous state of strategic computing today, in which public, private and hybrid clouds are everywhere.

FEATURED SUPPLIERS

  • ConnectWise

    ConnectWise empowers technology service providers and IT professionals across the world to grow personally and professionally. With our award-winning software suite, a best-in-breed platform of third-party solutions, and the world’s largest community of IT professionals, ConnectWise enables businesses and users to succeed today, and tomorrow. Over 37 years, ConnectWise has grown from a technology service provider to the longest-running market leader in technology and IT software solutions. We’ve been where our partners are and know what’s necessary to be a successful technology service provider.

  • Bocada

    Bocada LLC, a global IT Automation leader, delivers backup reporting and monitoring solutions that give global MSPs and enterprise IT departments complete visibility into their backup performance. Bocada provides insight into complex backup environments, enabling IT organizations to save time, automate ongoing reporting activities, and reduce costs. With the largest installed customer base in the Fortune 500, Bocada is the world’s leading provider of backup reporting automation. 

  • Shift4 Payments

    Shift4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 Payments offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

  • IT Glue

    IT Glue is an award-winning documentation platform that allows for efficient storage and retrieval of all the documentation you need to help your MSP run better. By integrating PSA and RMM data, we can help increase your efficiency, and reduce onboarding times by even more. By eliminating wasted time from your business, IT Glue gives you more time to focus on what matters - growing your business.

  • The ASCII Group

    The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

MSP INSIGHTS CONTENT COLLECTIONS

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Security is one of the best ways for an MSP to make money and will continue to be so for the foreseeable future. Unfortunately, selling security isn’t simple as it requires you to convince clients they are, in fact, a hacker’s target. Have no fear, MSP Insights has compiled an E-book to help you overcome these challenges. The guide is authored by your fellow MSPs and we're sure it will help you take advantage of the financial boom selling security is.

More Content Collections

MSP INDUSTRY INSIGHTS

  • How To Protect Your MSP From Cyberattacks

    Managed Service Providers have been in the press a lot lately, and not in a good way. Cybercriminals have realized that the MSPs are a single point of entry into hundreds of poorly secured small and medium businesses (SMB’s), and come with fully functional remote access remote script execution to make their lives easier.

  • ASCII Insight: MSPs Share Their Thoughts On Cybersecurity

    In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, the following ASCII member answered our questions about cybersecurity:

  • 8 Cybersecurity Tips For Working Remotely

    As the COVID-19 (coronavirus) pandemic continues to interrupt everyday life, millions of employees have had to start working outside the office. For many, that’s a new concept and they may not be as cautious as they are in the office in securing their equipment and data.

  • MSP COVID-19 Checklist

    What started as mild concern has developed into a pandemic. The implications are far reaching, and yes, your MSP could very well be impacted. While this is a novel situation with a high degree of uncertainty, there are specific things that should be considered, and this quick checklist is here to help.

  • Life Changes Fast: How to Think about the Post-Corona World

    History tells us that when major events occur, the course of human history pivots. Right now, we are seeing an unprecedented disruption to businesses and daily lives. In the short term, it’s all about survival—making sure you have the cash flow to make payroll and keep the lights on. But in the long run, you can use this crisis as an opportunity to be an early mover on some of the changes that will be occurring in the IT business. The best MSPs will think of opportunities that others aren’t thinking of—ideas that will power the future of your business.