LEADERSHIP LESSONS

  • Cybersecurity, like Twitter trends or fashion, has fads that come and go, but some songs remain the same. 2021 brought a wave of ransomware and the understanding that remote work is here to stay, as well as the realization that malware usage took a dip (likely thanks to the popularity of ransomware) but phishing campaigns are still as prevalent as ever.

  • As consumers, we’re used to paying for goods and services as and when we want them. You can go and get a car wash without being locked into an annual contract, and you don’t need to sign up for a daily supply of sandwiches when you go out for lunch. Even for utilities which are usually based on fixed contracts, pay-as-you-go has long been a mainstay of the mobile phone market.

  • Microsoft Teams has been a crucial part of the hybrid work environment and the modern workplace. Features such as Direct Routing simplify the connection between legacy telephony technology and the Teams user. However, it does add a layer of network infrastructure complexity. How do you ensure service quality for Teams call capabilities? How do you seamlessly integrate Public Switched Telephone Networks (PSTN) and Private Branch Exchange (PBX) connectivity with Teams? What proactive measures or solutions should be implemented?

WHITE PAPERS

  • Security Tips For Protecting Your Backup Servers

    The rapid rise of malware attacks in the past few years has brought to the attention of administrators and C-level roles alike the increased risk businesses face today regarding data loss, crippling production delays, and harmful reputation hits. Not only is the frequency of malware on the rise, but the ever-changing complexity or polymorphic characteristics of malware creates a huge hurdle for detection to find and isolate.

CASE STUDIES

  • Solutions Provider Looks To Future With New Cutting-Edge POS Solutions

    As a second-generation POS dealer, Delaware Valley Registers, Inc. (DVR) has had to make many adjustments to its business over the years to remain relevant. With the rapid pace of technological change in the retail and restaurant markets, resellers need a strategy to stay ahead of trends and provide their customers with the most powerful, secure, and cutting-edge solutions. For solutions providers who don’t, the result is typically them going out of business.

FEATURED SUPPLIERS

  • Carbonite is a leading, single-source provider for comprehensive data protection for all the different types of data and systems in today’s IT environments. Carbonite’s complete Data Protection Platform includes advanced solutions for ensuring the integrity, survivability and accessibility of data for businesses of all sizes and in any industry. 

  • #1 Smart BCDR Built for MSPs. Attack the downtime problem without the hassle and anxiety of legacy backup. Switch to a solution built on 30 years of innovation with no upfront cost – making the promise of cloud economics achievable for every MSP.

  • Altaro develops award-winning backup solutions for managed service providers (MSPs), IT resellers and companies. With 50,000+ customers in 121+ countries, 10,000 partners and 2,000+ MSPs, Altaro provides affordable, easy-to-use, enterprise-class functionality coupled with outstanding 24/7 tech support. Altaro is a one-stop-shop for all your backup and recovery needs, providing solutions for all key areas of your network, including Hyper-V and VMware virtual environments; Microsoft Office 365 mailboxes, OneDrive and SharePoint; roaming and on-premise endpoints such as network desktops and laptops; and physical Windows servers. Altaro also offers monthly subscription programs for MSPs, and is the only vendor on the market that enables MSPs to manage all their different types of backups from one central multi-tenant console, across all their customers. The company has offices in the US, the UK, Germany, France, North Macedonia and Malta. Altaro proudly forms part of the Hornetsecurity Group.

  • RapidFire Tools, a Kaseya company, creates innovative business-building technology tools for Managed Service Providers (MSPs). 

  • Shift4 is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

EBOOKS

  • 7 Secrets To Winning New Clients With IT Assessments

    Winning New Clients Is Just the Beginning! Clients are the lifeblood of your business. Without clients, there is no business. That’s why it is critical to maintain a healthy pipeline of new clients coming in through the door, and why it is essential to do the right things to retain, strengthen and grow the client relationships you already have.

  • The Next Big Growth Opportunity: Compliance For Cyber Liability Insurance

    Cybercrime rose last year by 11%. Clients are aware that it’s no longer a matter of if they get attacked, but when. In fact, cybercrime is set to cost companies $5 trillion in 2020. Companies are investing an unprecedented amount—between $7.5-$10 billion this year—in liability insurance. Yet, when disaster strikes, rarely do these companies receive payouts. Why?

  • Easy Ways To Dominate The Security-as-a-Service Game

    Cybercrime is expected to cost companies $6 TRILLION worldwide by 2021. This presents managed service providers (MSPs) with a huge opportunity to build monthly recurring revenue by delivering comprehensive security solutions designed to thwart these attacks. Among those at risk of being targeted by cybercriminals, small and medium businesses (SMBs) are particularly vulnerable. In fact, 43% of all data breaches target SMBs.

  • Cybersecurity Special Edition

    We must continue to understand the importance of cybersecurity and ensure the channel has the resources needed to be safer and more secure online. We need to encourage individuals and organizations to protect their part of cyberspace and take proactive steps to enhance cybersecurity. To achieve these lofty goals, we've put together this special, cybersecurity-focused newsletter to help you do your part and be cybersmart.

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