CHANNEL INSIGHTS
Many managed services vendors, who once rejected the retail vertical because it was a strange, new world to them, are now eager to enter our space and have already gained traction in pockets.
- What Do Vendors And ISVs Want From Each Other?
- 8 Ways ConnectBooster Eases MSP Collection Fatigue & Burnout
- A PCI Compliance Checklist For MSPs
- Key Strategies To Avoid MSP Burnout
- Top 10 Tool Features That Deliver Optimal ROI For MSPs
- MSP's Guide To Predictable Cash Flow In Uncertain Times
- Six Surprising Things That May Be Slowing Your MSP’s Growth
- Set New Client Payment Expectations The Right Way: During The Sale
- The Value Of Automation And Integrations Have Never Been Higher For MSPs
- 8 Billing, Collections & Payment-Related KPIs To Boost Your MSP’s Cash Flow
LEADERSHIP LESSONS
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In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about how they refer to themselves and why., as well as what that means for their business.
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The need for managed IT services continues to grow. According to data, about 45% of businesses plan to partner with a managed security services provider to bolster their IT security, especially in the cloud. This is in response to a rising need for better cybersecurity for organizations running IT systems. Other top IT trends changing businesses' needs for managed IT services include generative AI and ChatGPT, the Internet of Things (IoT), and low-code, no-code technologies. So, how does the future look for businesses seeking managed IT services to sustain operations? Here's what you need to know for 2023.
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Between clients’ tightening budgets, the increased costs of materials, and the ongoing talent shortage, it is crucial for MSPs to stay one step ahead of the competition both from a technology and a cost standpoint. This means that MSPs need to constantly explore new opportunities and adapt their offerings while keeping an eye on efficiency and cost-effectiveness – a task often easier said than done.
- The Single Best Security Feature To Offer And Why
- Committing To The Journey: Embracing Continuous Improvement
- Adapting Our Processes: A Strategic Move Forward
- Why Listen to the Client? A Deeper Look.
- Why Change The Culture? Let's Get Real.
- Choosing Adaptability: The Lean And Learning Organization Approach
- Embracing Change: The Imperative Shift In The Managed IT Services Industry
WHITE PAPERS
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2022 RSPA Retail IT Channel KPI Study
For the sixth annual Retail IT Channel KPI Study, the RSPA has compiled data that will help VARs and ISVs better navigate today’s ever-changing ecosystem.
CASE STUDIES
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ASCII Completes The Big Picture
A common thread that links business owners together is their focus on the ‘The Big Picture’ and how they can grow and improve their organization. But with clients becoming more sophisticated and technology more of a commodity, how do you set yourself apart from the pack?
FEATURED SUPPLIERS
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The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.
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CompTIA is the voice of the world's information technology (IT) industry.
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RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.
MULTI MEDIA
MSP INSIGHTS NEWSLETTERS
- 09.21.23 -- 5 Payment Trends To Watch In 2023
- 09.14.23 -- Implement MSP Billing Best Practices To Encourage On-Time Payments
- 09.07.23 -- Building The Ultimate Automated Billing System
- 09.03.23 -- Is Your MSP Business Prepared For An Economic Downturn Or Recession?
- 08.31.23 -- Is Your MSP Business Prepared For An Economic Downturn Or Recession?
EBOOKS
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How Secure Are Online Payments?
Consumer preferences clearly point to online payments, but not all payment processors are created equal. As a security-conscious business that accepts online payments, are your transactions as secure as they should be?
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Eight Non-Negotiable Features MSPs Need In Their Payment Gateway
Most standard payment gateways don’t have features that allow for automated, rule-based variable billing. A truly automated and secure payment gateway for MSPs will have specific features that will repeatedly save time and alleviate stress.
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3 Contract Terms For Payments Every MSP Must Address In Their MSA (With Examples!)
As an MSP, your Managed Services Agreement (MSA) is the foundation of your client relationships, deliverables, and business value. This guide focuses on payment terms - one of the most important parts of your MSA.
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Discovering Hidden IT Issues And Vulnerabilities Before The Hackers Do
For businesses today, the prospect of a security breach occurring is no longer a matter of “if” but rather “when.” Learn how to detect and mitigate issues and risks lurking in your organization’s network that can be exploited. Download this complimentary eGuide to learn the simple procedures you need to implement.