FEATURE ARTICLES

GUEST CONTRIBUTORS

  • Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch

    Technology solution providers (TSPs) need the right technology. The “rip-and- replace” model for systems simply won’t work in the future. Small businesses, medical offices, schools, and retailers are searching for partners that can help them navigate rapidly evolving cloud and mobile technology, monitor compliance issues, and increase efficiency.

  • Visibility From Your Network Into The Cloud: Today’s New Essentials

    The cloud is supposed to make everything simpler and more cost-effective for businesses and their users, but for network managers, it adds complexity. Cloud services are made available to users on demand via the internet. The services depend on extreme network reliability, and that reliability must extend beyond traditional corporate boundaries. 

MSP WHITE PAPERS

  • COVID-19 Clicks: How Phishing Capitalized On A Global Crisis

    As a cybercriminal tactic, phishing is not new. In fact, one of the very first records of the term appeared in an early internet “cracking” application in January of 1996. Despite its age, phishing continues to be one of the most pervasive cyber threats individuals and businesses face. When technology moves at today’s astonishing rates, why is such an old method of internet trickery still so common? The answer is simple: because it’s still wildly successful. Perhaps the more important question, then, is: why are people still clicking? 

  • Debunking The Top Five Myths About Ransomware And SMBs

    SMBs have limited time and IT resources, and a lot on their plates – especially when it comes to cybersecurity. Unfortunately, SMBs have become the biggest target for ransomware attacks, and they need to face the harsh truth that ransomware can wreak havoc with data, budget and reputation. 

  • The Definitive Guide To Optimizing Home Internet For Businesses With Teleworkers

    This definitive guide is a comprehensive resource full of tips, advice, and examples to help companies optimize the use of home networks for remote workers doing business outside the walls of a normal office. Organizations that consider and understand the constraints of home internet connections can take actions to increase employee productivity and decrease downtime for critical employees working from home. These organizations have better visibility into network issues that impact their WFH teams and mitigating efforts have minimal costs that payoff in results.

FEATURED SUPPLIERS

  • Carbonite

    Carbonite is a leading, single-source provider for comprehensive data protection for all the different types of data and systems in today’s IT environments. Carbonite’s complete Data Protection Platform includes advanced solutions for ensuring the integrity, survivability and accessibility of data for businesses of all sizes and in any industry. 

  • Shift4 Payments

    Shift4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 Payments offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • IT Glue

    IT Glue is an award-winning documentation platform that allows for efficient storage and retrieval of all the documentation you need to help your MSP run better. By integrating PSA and RMM data, we can help increase your efficiency, and reduce onboarding times by even more. By eliminating wasted time from your business, IT Glue gives you more time to focus on what matters - growing your business.

  • Field Nation

    Field Nation brings companies and service professionals together to do great work. By connecting technicians to organizations in one easy-to-use platform and mobile app, Field Nation solves a critical challenge all service leaders worry about: accessing skilled labor. Unlike traditional job boards and labor platforms, Field Nation is built specifically for quick-turn, onsite service work. Businesses can build their flexible workforce for any skill, scout potential workers in every postal code, and organize go-to service crews fast. Tech professionals can search for work that fits their schedule, build their reputation and get paid within days of project completion. Our mission is to match every contractor with the right job, and connect every service team to professionals who care as much about the work as they do.

  • The ASCII Group

    The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

  • Webroot

    Webroot delivers intelligent cybersecurity for endpoint, mobile and web to channel partners, consumers, businesses, and enterprises worldwide. Powered by its BrightCloud® collective threat intelligence network, Webroot protects the internet of everything. Our cloud-based threat detection, high performance, lightweight agents, and single, web-based point of control have changed the way businesses think about protecting mobile devices, PCs and servers. Named a ‘Visionary’ in Gartner’s Magic Quadrant for Endpoint Protection Platforms, Webroot’s smarter approach to security is why companies including Cisco, F5 Networks, GateProtect, HP, Microsoft, Palo Alto Networks, Proofpoint, RSA and others choose our solutions for advanced threat protection for their security products and services.

MSP INSIGHTS CONTENT COLLECTIONS

20_06_MSPi_UnderstandingandSellingTheCloud_Ebook_300x200

 

Cloud computing is one of those concepts that MSPs are aware of but can be so complex it’s difficult to fully understand. We created this ebook to help MSPs understand what the cloud is, why it’s important, and how to offer the right mix of services to meet users’ expectations, now and in the future. From the difference between cloud storage and cloud backup, to how to accelerate your cloud business in six weeks, to how cloud-based communication is going to support remote workers, we’ve got you covered.

More Content Collections

MSP INDUSTRY INSIGHTS

  • How To Use Network Detective To Identify Windows 7 Machines

    Operating Systems are the engines that drive the modern world as we know it. Not much can be done without them in most circumstances, and they are the reason computer hardware (usually) functions properly. If the OS fails, the machine may as well be a lump or scrap metal. So why is it that so many companies neglect these pervasive and critical software assets?

  • 10 Things To Remember When Reopening Your Office After COVID-19

    COVID-19 isn’t over—hardly—but across the U.S., increasing numbers of communities are planning to or starting to relax restrictions that will enable more businesses to open and allow employees to head back to the office—many for the first time in several months.

  • Canceled By COVID-19? Here’s How To Pivot Your In-Person Meeting Into A Virtual Success

    Someday, we’ll all look back at March 2020 as the time when COVID-19 spread so quickly, we moved from rumors and question marks in the U.S. to a full-scale global pandemic in seemingly no time. It also shook our businesses and our lives to the core. We may even demarcate our own lives in two periods: pre-coronavirus and post-coronavirus.

  • What Are QR Codes And How Are They Changing The Payments Industry?

    Driven by consumers and merchants alike, contactless payment is becoming more and more omnipresent. Though relatively new to the contactless payments’ scene, QR codes are quickly making their way to the top of the list of solutions your customers prefer.

  • Five Best Practices For Managing Your Business Through A Crisis Or Disaster

    When faced with a crisis or disaster, whether it’s a fire, flood, pandemic, cyberattack or security breach, it can be daunting for solution providers and other channel firms to know where to focus their efforts. Issues that need immediate attention may range from restoring networks and service to evaluating staffing to troubleshooting IT supply chain problems, but other, longer-term challenges may also require resources and consideration as well.