Managed Services

• 3 Modernization Trends Shaping The Future Of MSPs

  From our perspective as a continually-evolving MSP and in conversations with colleagues, it’s clear that the industry is now in the throes of particularly significant modernization.

• ASCII Insight: MSPs Share Their Thoughts On How COVID Changed Hiring
• Considering Getting IT Glue? Here’s What Your Peers Have To Say.
• MSP Information Hierarchy
• How To Maintain Great IT Documentation

MANAGED SERVICES SUPPLIER INSIGHTS

• International Sales Team Takes Carbonite® Endpoint On The Road

  Martin Polaszewski’s IT team at Viskase supports sales reps across five time zones on any given day. To combat travel-related endpoint issues and avoid troubleshooting over remote sessions, his team deployed Carbonite Endpoint to keep new orders coming in and sales reps productive, no matter where they work. What IT challenges do you face with your remote sales team?

• Confidence In Carbonite For The Entire Enterprise

  By the end of March 2020, 98% of OpenText’s global workforce had pivoted to remote work as COVID-19 shook the world. Like many companies, OpenText had to adapt to the new normal and find a way to protect its endpoints from potential disruptions.

• Field Service Executives Predict Top Trends For 2021 And Beyond

  No one could have anticipated the massive industry disruption that occurred in 2020. As a result of the global pandemic, nearly every field service organization has adapted their business model in some way.

• COVID-19 Checklist: Questions Every MSP Should Be Asking Themselves Right Now

  As a response to the COVID-19 crisis, many organizations are experiencing an abrupt transition to non-traditional work-from-home arrangements. This is why adequate data protection best practices are essential.

• IT Industry Outlook 2021: Rebuilding For The Future

  It didn’t take long for the optimism of a new decade to wear off. By the end of Q1 2020, companies everywhere were reeling as they reckoned with the effects of the COVID-19 pandemic. Sadly, the impact of the virus was too much for many firms, leaving millions of workers unemployed and driving thousands of businesses to close their doors. Those companies that stayed afloat had to act quickly in order to enable their remote workforce and maintain operations.

• Security Tips For Protecting Your Backup Servers

  The rapid rise of malware attacks in the past few years has brought to the attention of administrators and C-level roles alike the increased risk businesses face today regarding data loss, crippling production delays, and harmful reputation hits. Not only is the frequency of malware on the rise, but the ever-changing complexity or polymorphic characteristics of malware creates a huge hurdle for detection to find and isolate.