Managed Services

• How To Plan For Data Sovereignty In Multiregional Migrations

  Migrating data can be challenging, especially when it involves moving it between regions or nations. If the data is moving across jurisdictions, chances are you'll encounter at least one new set of privacy and security rules and regulations—perhaps more.

• Have A Worry-Free Summer With Smart Documentation
• 3 Ways MSPs Can Leverage Insider Threat Expertise To Boost Revenue And Deliver Better Service
• MSPs: Don’t Let Clients Neglect USB Security
• The Technology Buyer’s Journey: A Roadmap To Customer Success

MANAGED SERVICES SUPPLIER INSIGHTS

• The Cloud Applications Playbook: Success Strategies For SaaS Vendors And Solution Providers

  The world is changing, and technology is leading the charge. Digital transformation, long a buzzword, is now in full effect. As a result of the pandemic in, many more companies support a distributed workforce and rapidly transitioning to cloud applications, also known as Software as a Service (SaaS), to provide anywhere access at any time.

• Field Intelligence: Drastic Shifts In Technology Spending Lead To New Service Opportunities

  As the world begins to open back up, companies across every industry are adjusting to a post-COVID reality and capitalizing on shifts in technology and consumer behavior.

• Rethinking Utilization: It’s Time To Embrace Revenue Per Day As Your Core KPI

  For many service delivery leaders, utilization metrics provide clarity and peace of mind when it comes to the on-the-ground efficiency of their service offerings. But while utilization is an important KPI, it is too often treated as a primary field service success metric that directly reflects profitability.

• The Business Case For On-Demand Labor

  Service providers have been under intense pressure for years. Revenue and margins have been falling, while COGS and OpEx have been going up. Desperate for relief, service leaders turned down bids, said goodbye to unprofitable customers, and reduced their footprint in order to survive. And this was before COVID-19 came into the picture.

• 2021 Global MSP Benchmark Report

  This year’s report comes at a time when the world is still reeling from the impact of the COVID-19 pandemic. Although the MSP industry fared better compared to others, the big question is, has everything reverted to pre-COVID trends? Find out this and much more from our survey results.

• How York International Uses Workforce Analytics To Improve Productivity

  As more and more organizations are embracing remote and hybrid work arrangements, new challenges are arising for businesses to help ensure that productivity remains high while avoiding costly employee burnout. The growing category of workforce analytics software, focused around measuring and improving employee productivity and engagement opens up a new opportunity for MSPs to help their clients implement new technologies to gain the visibility they need.