Managed Services

• 5 Ways To Improve Business Cyber-Resilience

  Cyber-security is a lot like military strategy. Both involve a battle of wills between adversaries that includes the use of force. It’s no wonder why cyber-security practices often borrow from military tactics.

• Predict Vendor Behavior: Follow The Money
• MSP Insider's Guide To An Exceptional Customer Journey - Part 4: Superior Account Management
• MSP Insider's Guide To An Exceptional Customer Journey - Part 3: Stellar Service & Support
• MSP Insider's Guide To An Exceptional Customer Journey - Part 2: Optimizing Onboarding

MANAGED SERVICES SUPPLIER INSIGHTS

• Unified Visibility Leads To Increased Productivity And Proactive Service For MSP

  Family-owned and -operated since 1980, Bellwether Technology serves 150 managed customers spanning industries such as healthcare, legal, engineering and more in Louisiana and the Gulf South. This diverse client background requires that their own team have experts working at all levels to help their clients excel. 

• MSP Utilizes The Roar Timeline To Prove Value To Their Customers And Save The $13K/Month Relationship

  Doberman Technologies has provided managed services to small business in Lansing, Michigan since 2005 with an emphasis on healthcare. As such, healthcare providers currently make up 75% of Doberman's 60 managed customers. A team of 11 employees manage 2000 devices with a commitment to support the local community and its growth. Their mission is to help their clients achieve their goals through the Doberman team.

• MSP Saves $75k With Liongard

  Established in 2001, ES Consulting takes a holistic approach to serving its customers and helping them grow. This includes extensive industry expertise, adherence to best practices, and investing in its infrastructure to automate for greater efficiency. The nationally renowned MSP has been featured on Inc.’s lists of Best Workplaces and Top 5,000 fastest-growing privately held companies, and has become a mainstay on Channel Futures’ MSP 501 annual list of top managed service providers in the world.

• Building A World Class Customer Journey

  Managed Service Providers Reveal Their Best Practices For People, Processes And Automation.

• The Definitive Guide To Sales: How MSPs Build Outperforming Sales Teams

  Owners of early stage MSPs often wait too long before hiring a sales team, resultng in stalled growth or a stressed-tothe-limit CEO. To get serious about growth, MSPs have to become laserfocused on improving their sales and building a performance sales team. 

• $40k Saved In Operational Costs In Less Than A Year

  An increase in customer satisfaction, PRICELESS.