Managed Services

• How To Source And Manage The Right Workers

  For business leaders in IT and other field service industries, contingent labor offers endless financial benefits. The shift from using traditional W-2 employees to contractors allows businesses to reduce the costs of recruiting, training, and insuring new employees. Aside from its cost savings, contingent labor also offers flexible, scalable, and efficient workforce solutions that improve performance metrics.

• Eight Best Practices To Strategically Leverage On-Demand Labor
• MSP Influencers, Part 4: The Biggest Challenges Of 2021
• Field Intelligence: 3 Strategies To Improve MSP Profitability In 2021
• A Wholesale Managed Services Approach: A Must-Have For Rural Telecom Operators During A Pandemic

MANAGED SERVICES SUPPLIER INSIGHTS

• Checklist: 7 Must-Have Features For MSP BCDR Solution

  In today’s cutthroat environment, businesses cannot afford downtime due to cyberattacks, hardware or software failure, natural disaster or human error. That's why a robust business continuity and disaster recovery solution (BCDR) is imperative for their survival. This presents a huge opportunity for MSPs to deliver efficient BCDR solutions that clients can rely on to keep business-critical processes up and running at all times. Your MSP can make the best of this opportunity only if you have the right BCDR partner by your side.

• Proper Backup: The Last Line Of Defense Against Ransomware And Cybercrime

  Cybercrime and the scourge of ransomware break through the best defenses, even if you have layered security in place. Hackers are often after your data, corrupting it through viruses and malware, and locking it up for payment through ransomware. 

• The MSP’s Guide To Better BCDR

  Your business hinges on an effective BCDR strategy. Learn what you need to do to beat downtime.

• Automation Helps MSP Increase Operational Efficiency To Achieve Greater Profitability Through Standardization

  Since 1994, top.media has been providing safe and stable managed services to small-and-medium-sized enterprises in the Frankfurt Rhine-Main metro area. The MSP prides itself on being a quick-acting, flexible service provider that can proactively address customer issues before they become costly problems. Executive Director Patrick Lenz has been with the company since 1996 and has seen firsthand how technology (and its utilization) has morphed in the past quarter century and been put to use to help businesses add value for customers.

• MSP Simplifies Audits And Cuts Onboarding Time By 50% With Actionable Alerts

  5th Gear Technology Concepts’ President Glenn Porter takes a proactive approach to his company, always on the lookout for ways to take his MSP to the next level. Though he had heard of Roar previously and found the concept interesting, he was hesitant to sign on for another tool at the time. It wasn’t until one fateful day when he went digging through countless tickets and documentation looking for an answer to a client’s question and, frustrated he couldn’t find it, finally decided it was time to give Liongard’s automated documentation tool a try.

• 2020 Global MSP Benchmark Report: A Pre And Post COVID Analysis

  The IT Glue 2020 Global Benchmark Report is likely going to be one of the most interesting Benchmark Reports we ever publish, because quite frankly we are living in the most interesting of times. Never before have we felt this combination of fear, opportunity, overwork, underwork, survival mode and profound optimism that we can come out of this with the world a better place.