MSP COVID Playbook - Chapter 2: Securing An Unsecure World

In February, Time magazine called the Coronavirus the “World’s Largest Work-From-Home Experiment.” And while the numbers aren’t in yet, it’s clear we’ve gone beyond the 3.2% of the workforce that normally comprise remote workers. As more employees have moved to work remotely, the safe perimeter established by their company’s MSP or IT department has essentially dissolved. Combine that with the fact that threat actors are looking to capitalize on these new vulnerabilities, and it is clear cybersecurity has never been more important.

On March 6, 2020, the US Government issued an alert warning individuals to be vigilant to potential phishing or other cyberattacks. Indeed, when we look at cybersecurity risk mitigation, the most important components are people, processes, and tools. It is critical to educate employees on the practices they must establish to be secure. Cybersecurity culture MUST transcend the office walls to protect not only company data but the employee and their family as well.

Security is not a problem to be solved but a risk to be managed, and the move to a large remote workforce has created a lot of risks. As an MSP, you have a key role as your clients’ trusted advisor to help them manage the uncertainty.