On May 11, 2017, President Donald Trump signed an executive order (EO) intended to fortify the cybersecurity of federal networks by instituting a massive shift in how the United States government manages its data. The aim was/is to create a single federal IT enterprise. This endeavor will be supported by the U.S. Department of Homeland Security (DHS) and the Office of Management & Budget (OMB). Tim Bossert, DHS advised that there will be a preference in federal procurement for shared IT services (cloud services) among the 190 federal agencies, and the goal of this move to the cloud is to avoid defending antiquated and fractional systems. (This should be music to the ears of any federal channel reseller/MSP.)
To run a successful IT company, you should pay specific attention to your marketing strategy and the means of attracting new leads to your business. In this article, we will review the main marketing spheres in which every MSP should be engaged.
If you’ve decided to start a managed service provider practice you may ask yourself: how do I sell my managed services to my prospects? You might be a very good technical specialist, but if you have no idea of how the sales process works it may be very difficult for you to bring your business to any significant level of profitability. According to a survey conducted by CloudBerry Lab in 2018, the most challenging aspect of the MSP business still is finding new clients and turning prospects into deals.
The Schrödinger’s backup is such a backup, that was not yet tested for a recovery. Having a full backup is essential for making sure you can recover everything, especially if you have a widespread system failure, compromised data, or even an employee error that leads to loss of a substantial part of your information. While traditional full backup methods used to be the only option for having a complete copy of your data, synthetic full backup is providing a new alternative.
If you care at all about the security of your data, you already know that you need a backup strategy in place. Cyber attacks, technology failures, and human error (especially human error) can all lead to loss of important information that can put you at risk. However, not all backup strategies are equal. To keep your data backed up and secure, follow these three tips.
Whether you want to start your own business as a managed service provider or you already run a small company providing IT services, you may find yourself at a crossroads trying to identify the best operating model and the steps you need to do immediately to get everything running. The aim of this article is to offer an introduction to two main types of MSP operating models and give you some practical advice on MSP business management.
It is a well-known fact that the cost of acquiring new customers for managed service providers is several times higher than the cost of retaining existing ones. If you keep your clients happy in the long-term, and if you provide them with reliable services and great IT support, there will be no reason for them to leave you, and thus they will continue regular payouts.