For MSPs, the traditional approach to cybersecurity focuses on defense and prevention, but as cybercriminals get bolder and more sophisticated, that’s no longer enough. What’s needed is a proactive security posture that MSPs can enforce with their clients using these nine best practices.
Managed Service Providers (MSPs) that specialize in vertical markets offer an in-depth understanding and knowledge of the systems and processes for each type of business or organization. With solid expertise gained in a vertical sector, MSPs can differentiate from the competition as market experts who can provide clients the guidance and solutions that align to their specific industry needs.
AI and ML are not the same thing. Marketing campaigns and news articles oftentimes confuse people into thinking that they are—and my insistence on clarifying their nuance might be overkill—but I think it’s important to know the difference so you can understand how each can help make cybersecurity stronger.
With cybercrime damages set to cost the world $6 trillion annually by 2021, a new bar has been set for cybersecurity teams across industries to defend their assets. This rings especially true for IT service providers, who are entrusted to keep their clients’ systems and IT environments safe from cybercriminals. These clients are typically small and medium-sized businesses (SMBs), which are now the primary target of cyberattacks. This presents a major opportunity for the managed service providers (MSPs) who serve them to emerge as the cybersecurity leaders their clients rely on to help them successfully navigate the threat landscape.
How do I differentiate my business from my competitors? This is a question that many managed service providers (MSPs) are battling with. One potentially successful approach is to specialize in a particular vertical market. By focusing on vertical markets, you acquire specific knowledge and expertise about the objectives, processes, and IT issues related to that type of business. You become an expert and specialist rather than a generalist, which enables you to solve problems more effectively and to offer a more relevant mix of products and services. Eventually, you will be able to leverage your specialist expertise and add greater value to your customers than your competitors.
GDPR represents a massive paradigm shift for global businesses. Every organization that handles data belonging to European residents must now follow strict security guidelines and businesses are now subject to hefty fines if data breaches are not disclosed. Organizations around the world have been busy preparing to comply with these new regulations, but many internet users are unaware of how GDPR will impact them. While this new oversight enhances user privacy protection, its implementation also opens the door for GDPR-specific cyber threats.
In the past, security awareness training for user education—i.e. empowering users to make more savvy IT decisions in their daily routines—was considered a “nice to have,” not a necessity. The decision to adopt user education was typically passed over because of budget, lack of in-house expertise, and the general lack of availability of high-quality, low-cost, computer-based training. In particular, small- to medium-sized businesses (SMBs) have suffered from these types of constraints, compared to larger, more resource rich organizations.