Education MSP Supplier Insights
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Quantifying Risks So Clients Invest Wisely In Cybersecurity
5/5/2022
If you want your prospects or clients to spend the right amount on cybersecurity, they need to understand the potential expense of their risks before investing in any remediation services. Until they understand how much they could lose, they won’t invest in your services — at least not an appropriate amount. Selling cybersecurity services is easier when your prospect tells you they have millions of dollars in cyber risk.
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The Definitive Guide To Field Service Trends In 2022
5/2/2022
The field service industry has been in a state of upheaval for the past two years. Enormous demand for skilled technical labor is straining against the pressures of a resource-constrained workforce and macroeconomic obstacles. But despite these headwinds, the bottom line remains clear: the field service industry is pivoting and experiencing a massive opportunity, and 2022 will be a key year as the industry steps forward.
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Preparing For Microsoft’s New Commerce Experience
4/25/2022
Recommendations and best practices to help guide your business.
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Cyber Security & Hybrid Work: Are SMBs Underestimating Their Risks?
4/22/2022
Businesses of all sizes have undergone rapid transformation since early 2020. The adoption of hybrid work models, with employees operating remotely alongside those in a physical office space, is perhaps the most visible result of this shift. This whitepaper is for small businesses that turned hybrid and want to understand its impacts on cyber security.
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Why Cyber Resilience Is An Essential Component Of Business Resilience
4/20/2022
Cyber resilience, the ability to maintain business operations in the face of unending and evolving cyber threats, is possible—if businesses follow the six interlocking steps in our recommended cyber resilience framework. Keep in mind that a cyber resilience framework is merely a blueprint unless implemented.
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The Many Paths To Achieving Cyber Resilience
4/20/2022
Cyber resilience, the ability to maintain business operations in the face of unending and evolving cybersecurity threats, is becoming increasingly important. The rise of remote work means employees are accessing business-critical applications and networks from a wide variety of locations — from home offices to restaurants to coffee shops — as well as across more devices, such as personal and work-supplied devices. This increased worker footprint leaves companies vulnerable to more cybersecurity threats.
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The Cost Of Downtime
4/19/2022
Unplanned internet downtime can bring your operations to a grinding halt, resulting in lost revenue, productivity, and other costs that are less obvious but longer-lasting. Yet, 19% of B2B SMBs and 27% of B2C organizations say they do not feel their businesses are prepared to deal with unexpected downtime.
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Guiding Your Business Up the Internet Maturity Path
4/19/2022
In 2021 alone, SMEs will spend over $182BN on new digital and cloud technologies to increase efficiency, accelerate growth, and improve employee and customer experience. For these businesses, internet connectivity is no longer a “best-effort” utility. It’s now a strategic business imperative. Fortunately, the SME IT community is stepping up their game with a whole new approach to internet connectivity. They’re using new thinking and new technologies to deliver the internet performance and reliability their businesses now need.
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How To Attract The Right On-Demand Talent For Your On-Site Service Delivery
4/6/2022
Experienced and reliable technicians are invaluable assets. For service leaders who use on-site talent platforms to connect with independent contractors, attracting technicians you can trust with your brand is a core priority. The current labor shortage creates a focused sense of urgency around this key success factor. IT labor is in high demand, technicians know it, and service organizations are left with a stark business imperative: maintain a positive reputation among on-demand technicians or risk undermining the strength of their field service workforce by not having the adequate talent to get the job done.
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The State Of Managed Services: 2022
3/31/2022
One of the biggest trends we’re seeing in managed services is the digital operations evolution.