Education MSP Supplier Insights

81. The Retail Tech Tsunami: Why Your IT Service Business Isn't Ready And How You Can Gain An Edge 1/5/2022

    The retail industry is in the middle of a massive shift in how consumers buy, and as a result, service providers will see an unprecedented amount of work in the next 12 to 24 months. This would normally be welcome news, until you consider the current labor shortage and extraordinary inflation pushing costs and wages sky-high. To help service providers better plan for what work is coming, and where, and when, Field Nation partnered with IHL Group, a global research and advisory firm specializing in customized intelligence for retailers and retail technology vendors, to produce this actionable report on how to capitalize on the current wave of work.

82. Survey Shows Phishing Attacks Are Up And Few Are Spared 1/5/2022

    Concern about phishing attacks is high among IT and cybersecurity decision-makers, especially those at larger companies, and cuts across global geographies. It is also warranted, as phishing attacks are on a dramatic rise since the onset of the COVID-19 pandemic.

83. How to Say Yes to More Projects in 2023 1/4/2022

    Service providers juggle busy schedules. From project planning to payment processing and reporting, little time is left to work on scaling business. When your business doesn’t have time to expand coverage and accept new projects, you lose opportunities. Thankfully, the advent of on-demand labor models can help to grow your business and say ‘yes’ to more projects.

84. When 'Okay' Data Protection Is Not Enough 12/6/2021

    Contigo Technologies is a leading MSP based in Austin, Texas. While many MSPs focus on particular verticals, Contigo’s technical and service offerings have made them the “go-to” MSP for businesses across the Austin area. An example of their commitment to customer service is that they place an icon on every supported workstation that lets the user contact Contigo in a matter of seconds, whether to access support or just ask a question.

85. Robinson Tech Ditches StorageCraft, Takes Backup to New Level With Unitrends MSP 12/6/2021

    In 2006, Robinson Tech was just Dan alone in a garage. Now, there are seven full-time staffers that interact with roughly 70 clients each month, with about 20 of them on full remote monitoring and management (RMM) contracts and the rest on break/fix support.

86. 2021 State Of Ransomware Survey Report 12/6/2021

    Unitrends MSP surveyed more than 200 IT professionals from various managed service providers worldwide to understand the current and future landscape of ransomware and how it impacts MSPs and clients.

87. Fact Or Fiction: Perceptions And Misconceptions Of AI And Machine Learning In Cybersecurity 11/8/2021

    What do the terms artificial intelligence and machine learning mean to you? If what comes to mind initially is a vague notion about science fiction concepts, you’re not alone. Even IT pros at large enterprise organizations with over 1,000 employees can’t escape pop culture visions fed by films and TV. But let’s add further context. What do these terms mean to you when you think about the role they might play in cybersecurity?

88. Blockchain Terminology: A Glossary For Beginners 11/5/2021

    Learn the basic terminology for blockchain technology. From Address to Zeppelin—and everything in between—here’s the entire list of terms beginners need to know. Created by CompTIA’s Blockchain Advisory Council, the glossary is designed to raise blockchain awareness by giving prospective users and customers a better understanding of the technology, its history and use cases in the market.

89. Drones/UAS Glossary: Terms & Definitions For Beginners 11/5/2021

    Learn the basic terminology for the drone/UAS technology. From accelerometers to yaw (and everything in between), CompTIA’s Drone Advisory Council compiled a comprehensive list of words and phrases that beginners should know if they’re looking to start a drone business initiative.

90. Artificial Intelligence (AI) Terminology: A Glossary For Beginners 11/5/2021

    Learn the basic terminology for artificial intelligence technology. From adversarial machine learning to unstructured data—and everything in between—CompTIA’s AI Advisory Council compiled a comprehensive list of words and phrases that any professional interested in building an AI solution should be familiar with.