Education MSP Supplier Insights
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Global State Of The MSP Report
9/26/2022
Datto surveyed more than 1,800 managed service providers (MSPs) worldwide to learn more about who they are and what they care about. Of those surveyed, only 17% were active Datto partners. The result: A wealth of data and insights from a diverse sample of MSPs on how they run their business, the solutions they use to serve clients, and their predictions for the next few years.
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Small And Midsize Businesses Need A New Cybersecurity Game Plan
9/13/2022
This commissioned report explores the limitations keeping SMBs from building strong cyber defenses and shares five things smaller businesses should look for in a cybersecurity partner. MSPs can use the exclusive insights from this report to better understand the challenges their target market experiences and become the partner SMBs want and need.
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How MSPs Can Better Deal With Inflation
8/23/2022
IT Glue, a Kaseya company, is a provider of simple and secure IT documentation for IT professionals around the globe. Their solution empowers IT professionals to document applications, devices, passwords, and other IT assets centrally and in a standardized manner, enabling critical information to be stored securely and easily accessed by those who need it, whenever they need it. IT Glue also knows MSPs are dealing with many issues, including inflation. Here, IT Glue shares tips on how to have conversations with clients about inflation, as well as how to minimize the pain caused by it.
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Debunking The Three Biggest Myths About On-Demand Labor
7/27/2022
For many service organizations, incorporating on-demand labor into their blended workforce represents a new and unfamiliar way of connecting with skilled technicians. With all new and unfamiliar things, this means that there are a lot of misconceptions about on-demand’s strengths and weaknesses. Let’s address the three biggest myths about on-demand labor and debunk them one by one.
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Three Market Conditions Impacting Field Service Costs
7/6/2022
Cost matters—to field technicians and service delivery companies alike. For service leaders, getting work done at an optimal price point is of the utmost importance. But rates are subject to market conditions, and this can be a double-edged sword. Over the past year, technical resource costs in the field services space have risen roughly 10 percent across the board. Specifically, market conditions are impacting field service’s bottom line across three dimensions: travel, labor, and equipment costs.
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Hands-Free Cybersecurity For The SME Market
6/17/2022
Hands-Free Cybersecurity: A Roadmap to MSP Growth, commissioned by Field Effect and produced by Aite-Novarica Group, explores how small to medium-sized managed service providers (MSPs) can grow their business by adding managed detection and response (MDR) services. The white paper speaks directly to MSP owner-operators and discusses how adding MDR services can profoundly impact MSP growth.
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2022 BrightCloud Threat Report
5/25/2022
As expected, last year was marked by innovation from both cybercriminals and security professionals.
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2022 RSPA Retail IT Channel KPI Study
5/24/2022
For the sixth annual Retail IT Channel KPI Study, the RSPA has compiled data that will help VARs and ISVs better navigate today’s ever-changing ecosystem.
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How To Sell Cloud Backup To SMB Clients
5/11/2022
The MSP industry is a crowded space. New players enter the market all the time, flooding an already competitive business environment. Moreover, a cottage industry of data backup and recovery solutions further complicates the landscape for your MSP and clients.
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How BCDR Helps MSPs In Meeting Cyber Insurance Requirements
5/11/2022
Surging rates of cybercrime and ransomware have driven many organizations to explore cyber liability insurance offerings. Cyber liability insurance generally covers an organization’s liability for a data breach. Beyond legal fees and expenses, cyber insurance may help with notifying customers, restoring compromised identities, recovering data, and repairing or replacing damaged information technology (IT) systems.