Seven reasons resellers and MSPs should consider adding IoT solutions to their portfolio.
When an IT incident occurs, two important tools can help tell the story. A remote monitoring and management (RMM) platform tells of what has gone wrong at a customer’s site; a professional services automation (PSA) platform explains what was done to fix the issue. The combination of these two solutions allows MSPs to quickly respond to issues. This is particularly crucial in the case of security incidents that could impact the business and jeopardize compliance with applicable laws, particularly the General Data Protection Regulation (GDPR).
With the Global Data Protection Regulation (GDPR) set to be implemented in May 2018, IT consultants and managed services providers (MSPs) have been wondering how the new law will affect them. In many cases, the IT press has treated this new regulation with a mixture of panic and consternation. It certainly makes sense—it’s a new law that requires organizations to step up on their security measures or face potentially hefty fines.
Who wouldn’t want the ability to see what will happen in the future? Nowhere is this yearning greater than in the world of cybersecurity, where even a small glimpse of future threats could prevent a disastrous and costly breach. The security industry is looking to move beyond reactive mode and be proactive, automating the response to threats and preventing attacks before they happen.
Not only do your clients expect a certain level of quality in the services they receive; they also place a great deal of importance on the individual working relationship. Clients want to know they’re being taken seriously as people, and are being served by MSPs who understand their needs on a personal level.
Today’s threats use multiple vectors to attack, from malicious email attachments to infected web ads to phishing sites. Criminals combine a range of threat technologies, deployed in numerous stages to infect computers and networks. This blended approach increases the likelihood of success, the speed of contagion, and the severity of damage. The only way to keep your clients safe is with a layered cybersecurity strategy that can secure users and their devices at every stage of an attack, across every possible attack vector. The following guide is designed to help MSPs develop an effective IT security program for their clients.
Here are 10 reasons MSP clients need a layered security strategy to stay safe.