Feature Articles

1. Why MSPs Must Evolve To Provide Real Cybersecurity 5/16/2022

   Managed Service Providers (MSPs) have traditionally been the jack of all trades that many businesses need to keep operations running smoothly. Many businesses originally would engage an MSP to assist with support for desktops, servers, printers, networking, etc. The MSP in many cases became the sole IT person(s) for the business or was viewed as an extension of the current IT team. As IT, in general, has changed, so has the role of the MSP. MSPs are now helping businesses move to the cloud and or manage mobile devices for their employees.

2. Secrets Sprawl On GitHub: What It Means For MSPs 5/12/2022

   Secrets are digital authentication credentials (API keys, certificates, tokens, etc.) that are used in applications, services or infrastructures. Developers working with code will often keep keys and passwords for various resources in an insecure location to make it easier to change the code but doing so often results in the information mistakenly being published.

3. An In-Depth Look At The Leadership Of IT Companies 5/9/2022

   Each quarter, the Business of Tech podcast researches the leadership of companies involved in the delivery of IT services and classifies the racial diversity of those teams. Monitoring 301 companies, this quarter’s report tracks three thousand, two hundred forty-four humans. Identified on each organization’s website, they are then classified as white, and then nonwhite, as well as specifically Black. Additionally, they are classified as male or female.

4. 7 Ways To Show Your Cybersecurity Value 5/5/2022

   Heartbleed, Kaseya, SUNBURST, and now Log4j—cybersecurity attacks are becoming ever more pervasive and sophisticated. As a result, companies and the MSPs who serve them must take aggressive and proactive stances to prevent future threats and be ready to quickly mitigate them when—not if—they occur.

5. Managed Services Trends In 2022 5/2/2022

   Digital transformation is coming for every industry, and managed services is no exception. Now more than ever, staying on top of managed services trends is necessary for you to take advantage of its increasing revenue opportunities. For the past few years, managed services has been one of the fastest growing revenue engines of the technology industry. Managed service’s market growth means that it now makes up a substantial percentage of the total yearly revenue for tech companies. In fact, managed services has been growing at a rate of 20% or more for the past 24 months!

6. MSP Sales Journeys Begin With Goal Setting 5/2/2022

   The company's founder usually handles the initial setup of an MSP. The founder is out there finding new customers and making everything happen. No one understands the SMB’s IT pains better, and besides, there’s not usually a lot of extra money to put into marketing.

7. To Hybrid Cloud, Or Not To Hybrid Cloud? 4/25/2022

   Accelerated digital transformation has pushed organizations to adopt new IT infrastructures more rapidly than expected over the past two years. According to Microsoft CEO Satya Nadella, two years of digital transformation took place over two months, while a McKinsey study ranks it even higher at five years in the first quarter of 2020.

8. ASCII Insight: MSPs Share Their Thoughts On Conferences And Events 4/22/2022

   In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, the following ASCII member answered our questions about attending conferences and events, either in person or virtual...

9. Backups Can’t Cope With Ransomware Threat 4/21/2022

   Ransomware attacks are climbing at an alarming rate and there’s no end in sight. In 2021, there were more than 600 million attacks globally, according to SonicWall — a 105% increase over 2020 and triple the number seen in 2019. All predictions point to a continued upsurge in these crimes, with a growing focus on vulnerabilities in the supply chain.

10. Comply With Cyber Insurance Requirements And Save: 4 Best Practices 4/18/2022

    It’s not a question of if, but when, your organization will face a cybersecurity threat. And more than ever, organizations are seeking cyber insurance to mitigate the eventual costs. But rising cyber insurance premiums and increased risk of cyberattacks are set to make cyber insurance even more expensive or limited in scope, if not both.