Feature Articles

1. The Birth of My Leadership Growth Journey ― and Build IT! 12/8/2022

   I began my growth journey when I met John Maxwell at our very first Build IT conference in 2019. Little did I know how much my personal and professional lives would change ―and change those of others.

2. 5 Surefire Integrations To Boost Your MSP’s Profitability 12/5/2022

   Imagine a backup and disaster recovery solution not notifying the MSP of a client's impending system failure until 30 minutes after it goes down. Those types of communication delays with cybersecurity applications are similarly unacceptable. The potential damage to clients’ operations and IT services providers’ reputations from either scenario could be substantial.

3. Digital Transformation In The Financial Services Sector: How MSPs Can Play A Pivotal Role 12/1/2022

   The financial services industry is no stranger to digital transformation (DX). However, it’s also one of the most targeted industries for cyberattacks and is facing increasingly stringent SEC regulations and a talent shortage.

4. 6 Reasons You Need To Join An IT Industry Peer Group 11/30/2022

   One simple word: Sanity. Technology management is not trivial and moves super-fast. Things change every day, sometimes every hour. How do you keep up and make good decisions and choices

5. How MSPs Can Accelerate Growth Amid Rising Inflation 11/28/2022

   With rampant inflation across the United States, you might be surprised to hear that MSPs can still accelerate growth. Here are some insightful tips on how MSPs can accelerate growth despite rising inflation throughout the nation.

6. Sell Or Hold? The Big Choice For MSP Founders 11/24/2022

   The pace of mergers and acquisitions in the managed service provider (MSP) space is stunning. In 2021, US-based private equity (PE) firms alone closed a record 4,121 middle-market deals for a total of $602.6 billion according to PitchBook. MSP deals hit $52 billion, says 451 Research—three times greater than in any previous year. 2022 is tracking to be almost as strong.

7. How Managed Detection And Response Can Protect Your Network 11/21/2022

   In a report conducted by Wakefield Research, 93% of organizations had experienced a data breach or compromise of some kind since the pandemic. Just as concerning was that 54% of the respondents said they spent too much time addressing low-level threats, which detracted from overall incident responsiveness to serious issues.

8. The Strengths Quiet MSP Professionals Bring to Leadership 11/17/2022

   Can quiet leaders inspire others and get things done just as well as their louder, more social colleagues? I wish I could travel back in time and tell my younger self the answer to this question: “Yes, you can!”

9. Why Automation Is The Secret To Taking Your MSP To The Next Level 11/14/2022

   With 58 percent of the American workforce now having the option to work from home, it’s clear that remote and hybrid work is here to stay. And, with more of our work lives online than ever, IT services are becoming increasingly vital.

10. Good, Better, Best: A Technique For Directly Connecting IT Services To Customer Needs 11/10/2022

    Every business aims to deliver business value to end customers. Often, companies use the tagline “delivering business value” to convince customers to buy their services. But the truth about delivering business value is that it’s not easy.