Feature Articles

  1. Digital Banks Targeted In Account Takeover Scams

    Financial services companies always have been primary targets for scammers, with account takeover the ultimate prize. If successful, phishing scams reward attackers with sensitive data they can use for financial gain, identity theft, or brand damage.

  2. MSPs Find A Fit In The Cloud

    The market for infrastructure as a service (IaaS) is growing robustly as more organizations turn to cloud and managed services to meet their IT objectives. Rather than investing heavily in in-house technology and talent, businesses are instead partnering with experts who can enhance their performance, security, scalability and support. The managed service providers (MSPs) meeting this demand are in turn relying on cloud computing services to help them deliver what their clients need.

  3. 5 Steps To Recruiting & Building An Awesome Team

    One of the first things any business owner quickly learns is the importance of building and retaining a good team. Jim Collins, author of Good to Great, states it perfectly when he says, “Get the right people in the right seats on the bus (and get the wrong people off the bus).” A wrong hire can seriously derail a company and at a minimum causes a lot of headaches.

  4. XEROX/HP There's a Lesson Here, Let's thank Carl

    So, it’s been a busy week in the print equipment and its services industry. I say, hang on because the speed of its disruption is going to increase. Thanks, Carl Icahn, for hopefully wakening the industry’s leaders to disrupt themselves.

  5. Millennials And Proud: Why We’re The Future Of Managed Services

    Business owners in our industry have a fundamental misunderstanding of what Millennials value, why they value it, and what motivates them. This leaves many MSPs unable to hire millennial employees and/or unable maximize the amount of work, quality of work, and accountability of those employees.

  6. The 5 Most Significant Announcements At Microsoft Ignite

    At this year’s Microsoft Ignite conference, Microsoft CEO Satya Nadella placed the focus on consistent developer experiences in multi- and hybrid-cloud, alongside the announcements of new initiatives for “cloud-delivered quantum computing.” Nadella, in his keynote speech in Orlando, also emphasized the role of a consistent and reliable management platform across various cloud environments – including AWS and Google Cloud. For instance, Azure Arc, which was introduced on the first day of Ignite, is “a control panel built for multi-cloud, multi-edge, and for the first-time managed data services for where the edge compute is,” stated Nadella.

  7. Times Have Changed And We All Need To Start Thinking About Security And Compliance

    Many companies diligently pursue achieving compliance and believe that their information systems are secure. Unfortunately, this isn’t usually the case. Just making certain that compliance initiatives are in place does not guarantee an optimum security posture. The face and tactics of cybercriminals evolve daily creating an environment requiring continuous monitoring. A safe assumption is… cybercriminals will breach every company, and the question is “how quickly can you stop it?”.

  8. Reader Spotlight: Robert Coop, CCB Tech Group

    In this Reader Spotlight, CCB Tech Group President Robert Coop shares a little about himself, company, and the state of the channel.

  9. Maintaining Strategic Focus During Agile Releases

    In today’s hyper-competitive world, releasing early and often is a business necessity. When done right, this unrelenting commitment to speed enables product teams to quickly respond to shifting market conditions. But sometimes, agility can lead to a lack of strategic focus. Releases degenerate delivering shiny objects that temporarily fascinate the product or sales organizations without wowing customers.

  10. How To Develop An Effective Business Continuity Plan For Your Clients

    While the term ‘Business Continuity’ is fairly new, the question behind it has kept system administrators up late at night since the PC made its way into our offices; “How do I ensure my company can continue functioning in the event of an emergency?”. Developing a Business Continuity plan (also sometimes called a Backup and Disaster Recovery plan), is a common way for sysadmins to answer that question.