Feature Articles

  1. Why You Need To Stop Using Job Descriptions When Hiring Executives

    Hiring is a forward-facing activity, not backward-facing. Job descriptions tend to be like the kitchen junk drawer — they accumulate all the activities, gaps, tasks, and responsibilities that currently don’t have a home in an organization or that need a responsible owner.

  2. It’s Time To Embrace The Triple Bottom Line

    Today, a growing number of customers, shareholders, and employees want to buy from, invest in, and work for companies that instill social and environmental responsibility into every aspect of their products and services, as well as generate a measurable positive impact. In this light, business decisions that are singularly focused on financial gains leave substantial social and environmental value on the table. They also introduce the multi-faceted risks of inaction.

  3. How Operational Efficiencies Improve Channel Profit

    Your sales reps are killing it and revenue is rolling in. Just one problem: Profit margins are not even close to where you expect them to be. Why? Take a look internally.

  4. Majority Of Business Not Fully Prepared For GDPR

    Despite a two-year grace window companies were allotted to prepare for GDPR compliance when the regulation was first approved in 2016, a recent survey study — GDPR Readiness Survey — shows very few are 100 percent compliant. In fact, the survey found only 29 percent of participants were actually aware of the GDPR; 44 percent said they were somewhat aware; and 29 percent said they were completely unaware.

  5. Employee Scorecard Helps Clients See Value Of MSP Cybersecurity Services

    It can be difficult to convince executives the people sitting at keyboards in their own offices are the biggest threat to their cybersecurity. Sometimes, it seems the school of hard knocks is the only teacher.

  6. A (Block)chain Reaction: Legislative Update On Blockchain-Related State Law

    Historically, whenever new technologies — like the Internet — begin to disrupt everyday life, the federal government may be slow to establish a regulatory scheme. The regulatory efforts surrounding blockchain technology are no different. Since Bitcoin’s first appearances in national news, most of the federal regulatory debate has revolved around definitional questions, like whether cryptocurrencies should be defined as investment property (like stocks) or as currency. Now, new use cases for blockchain technology have come up in national news stories, teaching people that blockchain technology goes far beyond Bitcoin. As this understanding grows, so do the issues in the regulatory debate.

  7. MSP Owners: If You Were Hit By A Bus, Would Your Business Survive?

    The difference between being the owner of a business or being self employed is at the end of the day when you consider exiting or selling your business, how does the business transition without you? As you grow your IT business, the way you make operational decisions to increase the equity of your business is very important. It will determine if you have established your MSP as a lifestyle business or a scalable enterprise.

  8. Adding Virtual CIO Services To Your Line Card: A Guide For MSPs

    Virtual CIO services are an emerging trend and a great offering for Managed Services Providers to have on their line cards. By offering vCIO services in addition to other managed services, MSPs can reach out to a number of small and medium-sized businesses that need a knowledgeable, efficient, and reliable tech head at their disposal but are unable to afford traditional CIO services. If you’re ready to take on this challenge, here’s a guide to help you with the basics of vCIO services.

  9. GDPR: It’s Not Too Late To Comply

    Despite having two years to prepare, many organizations are still struggling with how to appropriately and reasonably comply with GDPR, all the while fielding questions from customers and business partners about their GDPR compliance. EU data protection regulators are soon likely to begin taking action against organizations they believe are not complying with GDPR, so how can your organization appropriately and reasonably comply?

  10. This IOT Thing — How Should MSPs Support It?

    Here are 6 steps to help your business evolve in the age of IoT.