Too often misleading or confusing press releases are sent to the media, not only upsetting reporters but increasing the likelihood of you being blacklisted from their inboxes. To prevent this from happening to you, plan accordingly.
While more and more business systems and technologies are now affordable to SMBs, access is limited by a shortage of skilled experts to design, implement, and manage them. Moreover, since the range of underlying technologies has become so broad, no one person has all the skills needed. How can organizations access the required skills?
Our job is to help other businesses plan for and recover from disruptive events and we all know the importance of backing up data, backing up systems, documentation, and how a proper data continuity plan can prevent a business from bleeding money and losing time. However, do we all know the importance of voice continuity planning? I’d argue most of us don’t.
In this Reader Spotlight, Froogal founder and president Caleb Driscoll shares a little about himself, Froogal, and the state of the channel.
In the continuing wake following the Target breach that occurred well over seven years ago, the industry responsible for that massive credit card breach is still dragging behind when it comes to even basic cyber security. So, what can we, as MSPs do to help this industry?
Having trouble differentiating your MSP from your competitors? These three simple tips will help you attract new clients and keep more accounts.
Malware producers have come to realize their efforts can generate even higher profits by targeting computers that are directly connected to multiple, attractive victims of an encrypting ransomware attack. These unwilling “connectors” are the MSPs who, in turn, are responsible for a wide range of small- to midsized businesses (SMBs) and their computer networks.
Why MSPs must put customer experience at the center in the ecosystem economy.
Hosted VoIP platforms try to be “one size fit all” but, unfortunately, this isn’t the case. Partnering with the wrong hosted provide and prove to be fatal to both your existing and future clients.
For businesses without large accounts payable departments, auto renewals can be a great time saver. However, if not handled correctly, auto-renewals can wind up costing your clients money in unused services or get them in trouble with collections.
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