Feature Articles

31. 5 Ways To Overcome Today's Supply Chain Concerns 6/27/2022

    Over the last two years, several events have impacted people around the globe. The pandemic and ensuing government actions are the root cause of many of those challenges and continue to affect virtually every nation, business, and person – from the resulting health crisis and employee shortages to the continuing product shortages.

32. Beyond SD-WAN: What MSPs Should Look For When Offering Network Services In The Cloud Era 6/23/2022

    We see it everywhere and worldwide organizations are currently experiencing it more than ever: digital transformation initiatives have accelerated the move of corporate data to the cloud. Employees have become increasingly mobile and need access to corporate data and data workflow anywhere and at any time. IT departments are very much aware of the fact that the architecture of the old enterprise IT infrastructure has to be changed to meet the requirements of the cloud era.

33. Why Is MSP Lead Generation So Broken? 6/20/2022

    MSPs are understandably frustrated with all aspects of lead generation. Tired of no results. Frustrated with the people involved. Upset they’ve spent time and money and seem to have little to show for it. Why is this so darn hard?

34. Monitoring Microsoft Teams: Two Approaches 6/20/2022

    The need for visibility into Microsoft Teams service availability and delivery quality has led to the rise in interest in monitoring Microsoft 365 and Teams services from the user perspective.

35. 4 Big Reasons Client Projects Crash And Burn On MSPs 6/16/2022

    Too many projects taken on by fellow MSPs in our community end in some mixture of disappointment, cost overruns, or downright failure. Yet, after dissecting the root causes of derailment on both my projects and those of fellow MSP owners I’ve talked with, most of these stressful situations could have been managed or outright avoided with some proper course correction.

36. Cybersecurity Certification Will Be Crucial For MSPs As New Funding Opportunities Arise 6/13/2022

    The emergence of new cyber threats has fundamentally altered the geopolitical landscape, creating a sense of urgency for governments to develop stronger IT infrastructure, network management, security, and monitoring. And with the evolving state of global affairs, America is more at risk of the threat of data breaches than ever before.

37. Identity Is The New Perimeter – How The Channel Can Seize The Opportunity 6/13/2022

    IT security has seen a huge overhaul in recent years. Where strategies had previously been focused on creating a secure perimeter to keep threats out of the network, this model has become increasingly irrelevant. Between accelerated cloud migration and remote working trends, most organizations now operate with a more porous perimeter in which critical assets and users are spread far and wide beyond the old boundaries.

38. Is Cyber Insurance A Part Of Your Business Continuity Plan? 6/9/2022

    One of an MSP’s principal roles today is ensuring clients’ resiliency. What types of plans and systems does each business need to remain in operation no matter what disaster may strike or how big of a disruption it might cause? Those responsibilities increasingly fall to the IT people, even when the potential failures have nothing to do with computers or networks. As trusted advisors and solutions providers, MSPs are a critical lifeline for organizational leaders when problems occur, and those obligations are getting more difficult to manage by the day.

39. How Next-Gen SIEM Technology Can Increase Operational Efficiency For MSP Customers 6/6/2022

    Over the past few years, more and more Managed (Security) Service Providers (MSPs or MSSPs) have begun offering threat detection and response services to their customers. In fact, according to recent research, the managed security services provider market grew between 12 percent and 15 percent annually in 2020 and 2021 (which is nearly twice the CAGR of the overall managed IT services market), due in large part to more service providers offering managed detection and response or extended detection and response services.

40. The Iceberg Below The Water Line For Service Providers 6/2/2022

    There is a renewed reliance on service providers to augment, or even replace, in-house infrastructure support for data centers. Consolidation and public cloud adoption are changing how organizations are approaching their infrastructure strategies. In fact, according to a 2020 Gartner research report, it’s expected that by 2025 up to 85% of infrastructure strategies will integrate on-premises, colocation, cloud, and edge delivery options. This is up significantly from the 2020 numbers.