Feature Articles
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Does Your MSP Really Have A Sales Problem?
3/9/2023
If you ask my Mom what her biggest problem is right now, she’ll tell you that it’s her shoulder. She hurt her shoulder this year, and it’s not getting better.
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The MSP Revolution – How To Make The Most Out Of XaaS
3/6/2023
As business customers increasingly demand solutions, not just products, the goal should be to make your customers’ lives as easy as possible. And in the age of the cloud, virtual doors have been kicked wide open to take advantage of the anything-as-a-service (XaaS) model.
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How To Fiscally Prepare For Tough Times Ahead
3/2/2023
We all watch the news and know some tough economic times are ahead. The good news for managed service providers (MSPs) is that with the digital transformation in full force, small to midsize businesses (SMBs) will continue to rely on your services to manage their IT environments. With that said, it’s always good to look out for your customers and save them money while also looking out for your own bottom line. Here are some tips to help you manage the anticipated economic downturn.
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How To Bring Personalization Back To The Channel
2/27/2023
The IT industry is experiencing a significant labor shortage. A recent survey found that 72 percent of IT workers in the U.S. said they are thinking of quitting their jobs by the end of 2022. The current and oncoming gap in skilled IT employees makes it difficult for businesses to build and deploy digital capabilities. Many IT executives cite talent shortages as the most significant barrier to technology adoption. Any gap in technology deployment could mean the difference between a profitable or fruitless year.
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What Breadcrumbs Are You Leaving Behind? A Better Way To Think Of Your MSP Legacy
2/23/2023
I often ask leaders: “When does legacy happen?” Most of them say: when we retire, when we die, when we leave a job, and when we leave.
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Private Equity Remains A Dominant Force In MSP Consolidation
2/21/2023
M&A activity among U.S.-based, IT managed service providers (MSPs) remained robust in 2022, despite numerous headwinds, including the ongoing war in Europe, rising interest rates, runaway inflation, and a precipitous drop in the stock market with continuing volatility. Not surprisingly, private equity (PE) firms continued to be the dominant force in MSP consolidation.
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VARs 'Backup' Their Business Model By Transitioning To Managed Services
2/21/2023
The demand for cloud resources continues to grow at a rapid rate. VARs are capitalizing on this by switching to managed services to adopt new business models and capture recurring revenue. Brian Dutton, Director, U.S. Sales and Client Services at Assured Data Protection, explains why many are taking the white label route to becoming MSPs.
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Evolution Of MSP Landscape: How The MSP Landscape Will Evolve Over The Next 12-18 Months
2/20/2023
The technology landscape has evolved rapidly in recent years, so much so that MSPs can no longer cover their responsibilities using yesterday’s tools and approaches. They must work smarter, not harder. Some days, that’s easier said than done, as IT is now a living ecosystem with an ever-evolving set of systems to manage.
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6 Benefits Of ISO 27001 Compliance
2/16/2023
Organizations are increasingly waking up to the benefits that achieving ISO 27001 compliance can bring.
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How To Build A Recession-Proof MSP Practice
2/13/2023
With economic uncertainty continuing and a potential recession looming, MSPs should take the opportunity to tighten bonds with existing customers—while strategically preparing to rapidly adapt to whatever business environment the future holds. To be recession-proof is to be in touch with your practice. But because customers are navigating the same economic struggles, it also pays to be in touch with their business needs as well.