White Paper

Global State Of The MSP Report

Source: Datto Inc.
Quality check mark iStock-1223732386

Datto surveyed more than 1,800 managed service providers (MSPs) worldwide to learn more about who they are and what they care about. Of those surveyed, only 17% were active Datto partners. The result: A wealth of data and insights from a diverse sample of MSPs on how they run their business, the solutions they use to serve clients, and their predictions for the next few years.

There were a number of results that stood out, especially when compared to previous Datto surveys. For one, respondents said that competition is now their top challenge. Also, nearly all MSPs now offer some flavor of managed security services. Finally, most MSPs expect that at least half of client workloads will be in the cloud by 2023.

It is also important to note that nearly all respondents said that now is a good time to be an MSP. And while each of the items above may have a connection to COVID-19, MSP revenues were not significantly impacted by the global pandemic. This is quite remarkable and speaks to the strength of the managed services business model.

MSPs are not just the core of the IT channel and Datto’s business, but essential service providers for millions of small and medium businesses. We hope that this report helps shed light on their thriving industry.

access the White Paper!

Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of MSPinsights? Subscribe today.

Subscribe to MSPinsights X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.


Subscribe to MSPinsights