Managed Services Supplier Insights

  1. The Ultimate Guide To Reselling Microsoft 365 Business
    3/21/2019

    Looking for a new solution that will help your small business clients protect their data and boost your revenue at the same time? According to YouGov and Microsoft, 71% of cyber criminals target small businesses. This eBook will show you why Microsoft 365 Business is your best bet. You will learn what Microsoft 365 Business really is, why you should resell Microsoft 365 and how to pitch the solution to your clients.

  2. State Of The Channel Ransomware Report
    3/4/2019

    Ransomware remains a massive threat to small-to-mid-sized businesses (SMBs). From Q2 2016 - Q2 2018, 79% of MSPs report ransomware attacks against customers. In the first 6 months of 2018 alone, 55% report ransomware attacks against clients. 92% of MSPs predict the number of ransomware attacks will continue at current, or worse, rates.

  3. Where To Start Your Documentation Journey
    2/5/2019

    You know developing a documentation rhythm will benefit you, but with so much to document, where do you start? We get it. You’re swamped with information and data, and it’s all important for different reasons. That’s why we’ve developed 6 steps to get you started, and mastering, your documentation.

  4. Use Templates For Documentation Success
    2/5/2019

    Does documentation ever seem like a daunting task that’s missing a clear starting point? We get it. With so much crucial information to document, it can be difficult to nail down how to do it. However, the key to mastering your documentation is to first master the use of documentation templates. Not only is a documentation template going to increase company-wide consistency and save you a ton of time, but it’s going to help you get started.

  5. Does My MSP Need A PSA?
    12/18/2018

    An IT Professional Services Automation (PSA) solution is the central hub for any MSP. A proper solution integrates with critical applications that an MSP needs to run their business, providing full visibility into customers, internal operations, and profitability. The PSA solution should be purpose-built for MSPs and have a user experience that is optimal for unique workflows and business processes.

  6. What To Look For In A Documentation Solution
    12/3/2018

    Ok, so you know you need to improve your documentation. Now what? In order to figure out what solution is going to work best for you, start by taking the time to understand what you want in a solution, and why. Here’s some things to look out for.

  7. The Global State Of The Channel Ransomware Report
    12/3/2018

    Datto surveyed more than 2,400 managed service providers (MSPs) around the world about ransomware and published the key takeaways in this report. Download the report today to unlock new trends and statistics on the biggest threat facing the Channel, and what your peers are doing to prepare.

  8. A Layman’s Guide To AI, Machine Learning And Its Importance To Endpoint Security
    11/9/2018

    Beginning around 2007, traditional endpoint security was becoming ineffective. Stopping infections was based around finding a user with an infection (patient zero), creating a detection signature (inoculation) and then updating every device to stop any further infections (eradication). The ineffectiveness was a direct result of the volume, variety, and velocity of infections. These factors completely overwhelmed the ‘patient zero’ approach. There were simply too many patients and not enough inoculations.

  9. Security Services Fueling Growth For MSPs
    11/9/2018

    As the threat landscape continues to grow, regulatory requirements multiply, and CEOs and executive boards become more aware of the business impact of security incidents, most organizations are feeling an urgency to strengthen their cybersecurity efforts. This increased awareness is especially visible in small and midsized businesses (SMBs) that have traditionally underestimated the impact of cybersecurity threats to their organizations. Even so, SMBs are still failing to fully recognize and appreciate the risks, threats and vulnerabilities that are targeting their organizations.

  10. MSP Marketing: Mastering Technology Is Not Enough
    10/10/2018

    To run a successful IT company, you should pay specific attention to your marketing strategy and the means of attracting new leads to your business. In this article, we will review the main marketing spheres in which every MSP should be engaged.