Managed Services Supplier Insights
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8 Billing, Collections & Payment-Related KPIs To Boost Your MSP’s Cash Flow
6/23/2023
Effective billing and collections processes are key to financial stability. From the first contact with a prospective client to their payment hitting the company’s bank account, efficiency ensures success.
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Building The Ultimate Automated Billing System
6/19/2023
Automated recurring billing systems take on some of the least popular manual tasks in managed services. These tools can also boost morale and eliminate headaches for clients’ accounting teams. Everyone will appreciate being involved in fewer emotionally draining collections calls.
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Stages Of Collection Maturity For MSPs
6/19/2023
Collections is not a one-and-done venture but an area the management and financial accounting teams must periodically review and upgrade as clients, operations, back-office tools, and portfolios evolve.
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5 Payment Trends To Watch In 2023
6/19/2023
A number of factors contribute to the shift in how people and businesses purchase goods and services. From the growth of online procurement options to the convenience of technology-based payments, these trends impact IT infrastructure, cybersecurity measures and business policies.
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Does Your MSP Need An Accountant Or Bookkeeper?
6/19/2023
It’s the same story most MSPs tell their clients: every business owner should focus on what they do best and leave complicated matters like information technology support and accounting to experienced experts.
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Why Your MSP Could Be A Bigger M&A Target Than Ever Before
6/19/2023
There is no real secret to M&A success — it’s about dollars and using common sense. That’s why 2023 has the potential to be a big year for managed services mergers and acquisitions. Recurring revenue and long-term contracts reduce risks for investors.
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It’s Time To Kill The QBR
4/19/2023
It’s high time MSPs gave the quarterly business review (QBR) the heave-ho in favor of a better, more efficient, and more profitable strategy for maintaining and growing client accounts.
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Case Study: Providing Reliable Connectivity Under The Hardest Conditions
12/5/2022
Many managed service provider partners support clients like NW Towers, who rely on the Internet to run their businesses but deal with remote locations and limited connectivity options.
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Win On Cost. Win On Quality. Win In 2023: How (And Why) Field Service Leaders Should Leverage On-Demand Labor
12/1/2022
Supplementing full-time employees and subcontractor relationships with trusted on-demand technicians can reduce costs, expand coverage, and ensure the quality of service that keeps clients coming back.
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Understanding The Challenges Of The Shared Responsibility Mode
11/2/2022
How MSP Tekie Geek leverages Datto solutions for protecting customer data in Microsoft 365.