Feature Articles

61. A Data-Driven Approach To The Channel: Enabling A Successful Solution-Centric Ecosystem 9/12/2022

    The channel has become data driven. Data provides vendors, resellers, and service providers with a holistic view of customer needs and objectives, which enables smart and successful solution recommendations. According to Forrester, effectively using real-time data leads to improved speed-to-market, increased return on investment (ROI) for all involved, and greater power with actionable insights available at every opportunity stage.

62. The Growing Threat Of Organized Bot Attacks Creates Opportunities For Service Providers 9/8/2022

    Despite the current state of the economy, MSPs still have a tremendous opportunity to grow their businesses by offering cybersecurity services to companies that do not have the right expertise in-house. Let’s face it, there has been a shortage of cybersecurity professionals for years. In fact, amidst a growing threat landscape and expanding attack vectors, there aren’t enough skilled workers to fill open positions with an estimated 2.7 million jobs left unfilled in 2021. Service providers can plug the gaps left by these unfilled positions, expanding their businesses into new vertical markets and new regions.

63. CISA Guidelines For MSPs And Their Customers: An Explainer 9/5/2022

    MSPs are attractive targets to many threat actors, and it’s easy to see why: they’re a treasure trove of information, giving hackers access to tens, maybe hundreds, of businesses’ sensitive data. According to recent research, 90% of MSPs surveyed reported increased attacks since the beginning of the pandemic.

64. Internet Of Medical Threats? Exploring Bluetooth Low Energy Vulnerabilities In Medical Devices 9/1/2022

    The Internet of Things (IoT) has brought about new applications for connected devices. Manufacturers are moving beyond headsets and keyboards. One of these new use cases stands out in particular: applications that rely less on continuous streaming and periodically relay small amounts of data instead. This is especially true in sensor applications where a remote peripheral is relaying information about its surroundings — such as a thermostat, security sensor, or medical monitoring device. At the same time, an advance in the Bluetooth standard is making these new applications possible.

65. What Does Zero Trust Mean For MSPs? 8/25/2022

    Zero trust is sometimes presented as a way of stopping things from happening, for example blocking unauthorized clients. That misses the point. A hidden appeal of zero trust is that it offers the possibility of improving the management of network resources, users, and data in ways that also lower costs and make technology adoption easier.

66. Why You Should Add Managed Security To Your Offerings (And What To Expect When You Do) 8/22/2022

    Field Effect is a global cyber security company specializing in intelligence-grade threat detection, monitoring, training, and compliance solutions. Field Effect’s mission is to simplify the overcomplicated market for MSPs and their customers with a holistic cybersecurity solution that strengthens an organization’s defense from end to end. Who better than to answer questions about the pros and cons of adding managed security to your offerings? Read on to learn ways to add managed security and what to expect when you do.

67. Zero In On Long-Term Impact Of Buying Decisions 8/22/2022

    Most managed services providers (MSPs) are technologists first and sellers second. But that's not how you close deals. You close deals by selling results. You close deals by selling how a solution will change their work lives.

68. Technology In The Workplace: The Importance, Benefits, And Advantages 8/18/2022

    Over the past several years, technology has become an essential part of our day-to-day lives, both personal and professional. For businesses specifically, technology in the workplace has completely redefined operational processes as well as consumer behaviors and expectations.

69. One Size No Longer Fits All 8/11/2022

    If your solutions are just “off the shelf” instead of fully personalized to customer needs, you’re not putting forward real value as an MSP.

70. Managed Services Vs. Professional Services: What’s The Difference? 8/8/2022

    It’s one thing to sell your technology, but it’s a completely different task to make sure  customers know how to use it. Both managed and professional services can help your customers enact your solutions and bring about a faster time to value. But when do you call in professional services and when does it make more sense to hand it over to managed services?