Feature Articles

81. An In-Depth Look At The Leadership Of IT Companies 5/9/2022

    Each quarter, the Business of Tech podcast researches the leadership of companies involved in the delivery of IT services and classifies the racial diversity of those teams. Monitoring 301 companies, this quarter’s report tracks three thousand, two hundred forty-four humans. Identified on each organization’s website, they are then classified as white, and then nonwhite, as well as specifically Black. Additionally, they are classified as male or female.

82. 7 Ways To Show Your Cybersecurity Value 5/5/2022

    Heartbleed, Kaseya, SUNBURST, and now Log4j—cybersecurity attacks are becoming ever more pervasive and sophisticated. As a result, companies and the MSPs who serve them must take aggressive and proactive stances to prevent future threats and be ready to quickly mitigate them when—not if—they occur.

83. Managed Services Trends In 2022 5/2/2022

    Digital transformation is coming for every industry, and managed services is no exception. Now more than ever, staying on top of managed services trends is necessary for you to take advantage of its increasing revenue opportunities. For the past few years, managed services has been one of the fastest growing revenue engines of the technology industry. Managed service’s market growth means that it now makes up a substantial percentage of the total yearly revenue for tech companies. In fact, managed services has been growing at a rate of 20% or more for the past 24 months!

84. MSP Sales Journeys Begin With Goal Setting 5/2/2022

    The company's founder usually handles the initial setup of an MSP. The founder is out there finding new customers and making everything happen. No one understands the SMB’s IT pains better, and besides, there’s not usually a lot of extra money to put into marketing.

85. To Hybrid Cloud, Or Not To Hybrid Cloud? 4/25/2022

    Accelerated digital transformation has pushed organizations to adopt new IT infrastructures more rapidly than expected over the past two years. According to Microsoft CEO Satya Nadella, two years of digital transformation took place over two months, while a McKinsey study ranks it even higher at five years in the first quarter of 2020.

86. ASCII Insight: MSPs Share Their Thoughts On Conferences And Events 4/22/2022

    In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, the following ASCII member answered our questions about attending conferences and events, either in person or virtual...

87. Backups Can’t Cope With Ransomware Threat 4/21/2022

    Ransomware attacks are climbing at an alarming rate and there’s no end in sight. In 2021, there were more than 600 million attacks globally, according to SonicWall — a 105% increase over 2020 and triple the number seen in 2019. All predictions point to a continued upsurge in these crimes, with a growing focus on vulnerabilities in the supply chain.

88. Comply With Cyber Insurance Requirements And Save: 4 Best Practices 4/18/2022

    It’s not a question of if, but when, your organization will face a cybersecurity threat. And more than ever, organizations are seeking cyber insurance to mitigate the eventual costs. But rising cyber insurance premiums and increased risk of cyberattacks are set to make cyber insurance even more expensive or limited in scope, if not both.

89. MSP Best Practices Securing Against Ransomware 4/18/2022

    Ransomware attacks are now considered a risk to national security following the sweeping uptick in cyberattacks. In March 2022, President Biden released a statement urging private sectors to take immediate action on shoring up their defenses against potential cyberthreats. This is the latest and most urgent warning we have seen yet, following a series of regular reminders to implement robust cybersecurity measures since the fall of 2021.

90. You Can’t Ignore M&A As A Key Driver To Remaining Competitive 4/14/2022

    The MSP space, along with many others, is confronted with key challenges, such as limited IT services offered by most MSPs generally caused by lack of resources and the cost to broaden portfolios. Even today most MSPs are unable to leverage AI or multi-modal, omni-channel tools to improve user management and generate improved customer returns. However, the real catalyst for the widespread business transformation we are seeing now has been the result of the COVID-19 pandemic.