eBooks

  1. The MSP's Guide To Business Continuity And Disaster Recovery On Azure 9/19/2022

    As cloud adoption continues to grow among small and medium businesses (SMBs), Microsoft Azure has emerged as a popular option. When SMBs run workloads in Azure, they agree to a shared responsibility model. In this model, the cloud provider (Microsoft) assumes responsibility for the security and protection of the physical data centers, hosts, and network, while the user is responsible for everything else—including information and data, applications, and more.

  2. BCDR Buyer's Guide For MSPs 9/19/2022

    When a client’s server goes down or is compromised in a cyberattack, managed service providers (MSPs) need an effective business continuity and disaster recovery (BCDR) solution to restore data and operations quickly, without sacrificing margin. That means industry-leading recovery technology from a vendor that is there to support you 24x7x365, no matter what. Simply put, you need a solution you can rely on. One that delivers peace of mind—for you and your clients.

  3. The Case Of The 7 Missing Keys To MSP Success 9/9/2022

    It’s a rather gloomy evening in London. Sitting in his office on the top floor of a brick-walled building, Andrew is perplexed over a mystery that has haunted his MSP business for years now. The constant struggle to consistently acquire new clients has stalled his company’s growth and has seen his competition leave him in the dust.

  4. Making Money With Vulnerability Scanning 7/11/2022

    According to the latest IDC Market snapshot, network vulnerability scanning is a massive $ 1.2 billion market and growing at a rate of 15% annually. Large IT security companies currently dominate the market with high-end vulnerability scanning solutions designed for enterprises. These companies primarily sell directly to end users or through distributors, and their products are optimized for individual businesses. Most of them have high starting prices and their asset-based licensing models quickly bloat the cost of scanning multiple locations. Most managed service providers (MSPs) struggle to absorb this cost as part of their standard monthly service and have difficulty justifying the value of the high-priced scanning to their clients. This unfortunately creates a “devil and the deep sea” scenario where MSPs either have to sacrifice profits or provide less security to their clients. That is, until now.

  5. MSP Secrets To Retain Long-Term Clients 7/11/2022

    Managed service providers (MSPs) often struggle to be successful or to even stay afloat when they focus too much on acquiring new customers and not enough on keeping the clients they have. They fail to understand that the longer their client relationships last, the more profitable they become. It’s a no-brainer from a cost perspective as well since acquiring a new client costs seven to 10 times more than retaining an existing client through contract renewal. The best way to solve this dilemma is by placing equal emphasis on each stage of the five-stage managed services lifecycle.

  6. How To Eliminate Busywork And Boost Workplace Productivity 6/24/2022

    Busywork is more common than you might think. For most IT professionals, it is an everyday occurrence. It could be anything from your everyday paperwork and email notes to unresolved tickets, unproductive meetings and more. The more you work on these tasks, the more you get caught up in them, seemingly with no end in sight. However, dealing with busywork doesn’t have to mean fighting a losing battle. There are always ways to minimize the time you spend on unproductive tasks.

  7. How To Navigate An Inflationary Environment 6/24/2022

    Inflation is soaring to levels that haven’t been seen since the early 1980s. These high inflation rates make for a unique operating environment since most people in business today weren’t running businesses back then. The cost of everything is rising and that means that even if wages aren’t rising immediately, they are going to inevitably follow. So, if the cost of everything is going up, how do you handle this?

  8. Navigating CMMC 2.0 And The DFARS Interim Rule: An IT Guide To Implementing NIST (SP) 800-171 5/5/2022

    The Cybersecurity Maturity Model Certification 2.0 (CMMC 2.0) is the new three-level cybersecurity framework that prime contractors and their subcontractors must attain if they want to secure Department of Defense (DoD) contracts. This e-book covers the basics that every IT professional should know about the DFARS Interim Rule – specifically the requirement for defense contractors to perform a cybersecurity self-assessment.

  9. Network Vulnerability Management: Looking Beyond The Scan 5/5/2022

    Vulnerability scanning helps businesses secure their networks by identifying and addressing vulnerabilities in public-facing and private-facing assets that could be exploited by a hacker. What’s important to keep in mind is that the scanning process is just a means to an end. The vulnerability scanners are just tools. To deliver effective IT security, it’s what you do with the scans that makes all the difference.

  10. How To Onboard New MSP Clients Faster For Long-Term Profits 3/9/2022

    Setting up the entire infrastructure and services for clients is a painstaking process. Their first impression of you during this process sets the tone for your  relationship and getting it right will make your job easier in the long run.