Backup & Recovery/Business Continuity Featured Editorial

  1. 8 Key Tips For Mastering Migration 4/18/2022

    There’s always new tech on the horizon driving companies to adopt new methods and more efficient ways of doing business. But IT pros know that shiny new software and hardware often mean complicated onboarding procedures.

  2. The MSP Buyer's Guide To Backup And DR 3/9/2022

    In today’s threat landscape, data loss prevention and reducing the severity of incidents such as cyberattacks is paramount. You should look for a solution with the resilience to protect your digital assets with absolutely zero downtime. Customer environments are heavily fragmented. That combined with global, dispersed workforces makes achieving the recovery time objectives (RTO) and recovery point objectives (RPO) demanded by modern SLAs a huge challenge.

  3. Peak UpTime Bolsters BCDR And Their Business With Unitrends 3/8/2022

    Peak UpTime started as an MSP in 2014, transitioning from a product-focused company to a strategic service provider. As a managed service provider, they knew that backup and recovery capabilities for their clients would be critical. For Matt Auld, Vice President of Cloud Services, and his team, finding the right backup and disaster recovery solution to meet the needs of their blossoming MSP business was a huge challenge.

  4. Building Effective Incident Response Plan 3/8/2022

    The goal of an incident response plan (IRP) is to optimize recovery times and mitigate collateral damage (brand reputation, productivity) for your clients. This checklist helps break down the six steps of building an effective IRP to ensure your MSP and clients are ready for ransomware or any other incidents.

  5. The Importance Of Backup & Disaster Recovery For Remote Workers 2/7/2022

    As a business owner, it’s important to protect your corporate data from potential cybersecurity attacks. This is especially critical now that many employees are working from home due to the pandemic.

  6. When 'Okay' Data Protection Is Not Enough 12/6/2021

    Contigo Technologies is a leading MSP based in Austin, Texas. While many MSPs focus on particular verticals, Contigo’s technical and service offerings have made them the “go-to” MSP for businesses across the Austin area. An example of their commitment to customer service is that they place an icon on every supported workstation that lets the user contact Contigo in a matter of seconds, whether to access support or just ask a question.

  7. Robinson Tech Ditches StorageCraft, Takes Backup to New Level With Unitrends MSP 12/6/2021

    In 2006, Robinson Tech was just Dan alone in a garage. Now, there are seven full-time staffers that interact with roughly 70 clients each month, with about 20 of them on full remote monitoring and management (RMM) contracts and the rest on break/fix support.

  8. The Complete MSP Guide To Backup Services 10/8/2021

    Backup is one of the most fundamental services a managed service provider can offer. So why are so many MSPs getting it wrong?

  9. Backup And Disaster Recovery Testing For MSPs And Enterprise Organizations 4/9/2021

    The ability to recover from data loss is a measure of cyber fitness. As with any good fitness plan, it requires regular workouts as part of an overall fitness regimen. The difference is, instead of lifting heavier weights for more reps, the goal you’re working toward is assurance that service level agreements (SLAs) can be met. To get started, take an accounting of all the systems, software and platforms in the organization and create categories...

  10. International Sales Team Takes Carbonite® Endpoint On The Road 3/12/2021

    Martin Polaszewski’s IT team at Viskase supports sales reps across five time zones on any given day. To combat travel-related endpoint issues and avoid troubleshooting over remote sessions, his team deployed Carbonite Endpoint to keep new orders coming in and sales reps productive, no matter where they work. What IT challenges do you face with your remote sales team?