Case Study

Robinson Tech Ditches StorageCraft, Takes Backup to New Level With Unitrends MSP

Source: Unitrends MSP
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Robinson Tech provides IT support for small and midsize businesses. The company offers these services with a smile, believing the need for technical support is perpetually high, and the need for technical support paired with customer service skills is essential. Robinson Tech aims to provide that, and takes pride in offering clients first-class service with the friendliness and accessibility of a small business. Services include:

  • IT consulting and support
  • Data recovery
  • Troubleshooting
  • Computer upgrades and repair
  • Networking/network security
  • Phone systems and maintenance

Challenges

  • Move from simple data recovery to business continuity
  • Deliver reliable business continuity
  • Manage business continuity effectively
  • Sell business continuity cost effectively

Solutions

  • Unitrends MSP allows the MSP to ensure quick data recovery and increase uptime
  • Unitrends MSP offers the rock-solid reliability StorageCraft lacked
  • With Autotask PSA integration, Unitrends MSP delivers timely alerts and easy problem amelioration in a single view
  • A combined appliance and cloud service under one price simplifies selling and billing
VIEW THE CASE STUDY!
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