Managed Services Supplier Insights
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Building A World Class Customer Journey
5/4/2020
Managed Service Providers Reveal Their Best Practices For People, Processes And Automation.
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The Definitive Guide To Sales: How MSPs Build Outperforming Sales Teams
5/4/2020
Owners of early stage MSPs often wait too long before hiring a sales team, resultng in stalled growth or a stressed-tothe-limit CEO. To get serious about growth, MSPs have to become laserfocused on improving their sales and building a performance sales team.
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$40k Saved In Operational Costs In Less Than A Year
5/4/2020
An increase in customer satisfaction, PRICELESS.
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Liongard's Alerts Simplify Audits, Cut Onboarding Time by 50%
5/4/2020
Healthcare-focused MSP finds tremendous value in Liongard Roar actionable alerts.
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Carbonite Endpoint Encryption: An In-Depth Look At The Encryption Technology Behind Our Premium Endpoint Backup Solution
5/4/2020
As one of our core pillars, addressing the end-to-end security and privacy of data is a primary requirement of Carbonite Endpoint. By utilizing our automated key management and encryption technology in conjunction with our unique data deduplication, both efficiency of data deduplication and security of data can be accomplished. This document describes the end-to-end encryption process and encryption key life cycle management.
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Increase Revenue With Office 365 Backup
5/4/2020
Many IT service providers have moved, or are in the process of moving, their customers to Microsoft Office 365. Office 365 offers a variety of user benefits, including improved security, easier collaboration, increased mobility, and simplified pricing, among other things. It also offers benefits for service providers, such as ease of deployment and management, lower operating costs, and a foot in the door to other cloud services.
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Business Opportunities In Emerging Technologies: AI
4/20/2020
Members of CompTIA’s Emerging Technology Community annually produce a list of Top 10 Emerging Technologies that highlights the products and services that offer the most near-term business opportuni- ty for the IT channel and those working in the business of technology.
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Compliance Cybersecurity Develops Reseller Program With Help From Foresite
4/7/2020
Foresite developed our Reseller Program to help Resellers who want to offer a full range of cybersecurity and compliance services to their clients.
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The Ultimate Guide To On-Site Managed Services
2/24/2020
Most day-to-day IT maintenance can now be done off-site. This gives MSPs enormous flexibility to serve more customers with fewer resources. That said, comprehensive service agreements often include break-fixes, hardware upgrades, and routine cleaning. Compared to remote IT management, these on-site services are often far less efficient.
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Growing Managed Services Profitably By Doing More With Less
2/19/2020
The market for managed services has grown fiercely competitive, forcing Managed Service Providers (MSPs) to seek ways to remain competitive while becoming more profitable. The hype surrounding the simplicity hyperconvergence, the integration of the compute, storage and virtualization layers of infrastructure into a single solution architecture, makes the architecture seem promising, but what more do MSPs need to know to guarantee success?