The Ultimate Guide To On-Site Managed Services

Most day-to-day IT maintenance can now be done off-site. This gives MSPs enormous flexibility to serve more customers with fewer resources.

That said, comprehensive service agreements often include break-fixes, hardware upgrades, and routine cleaning. Compared to remote IT management, these on-site services are often far less efficient.

Providing on-site managed services doesn’t have to be a financial drain. This guide explores ways to make your field service work more profitable, including:

• Tapping into a cost-effective, flexible contingent workforce.
• Reducing labor and travel costs by being more proactive with on-site visits.
• Using technology to increase efficiency.
• Improving your employees’ productivity and utilization rates.