Feature Articles

91. 4 Big Reasons Client Projects Crash And Burn On MSPs 6/16/2022

    Too many projects taken on by fellow MSPs in our community end in some mixture of disappointment, cost overruns, or downright failure. Yet, after dissecting the root causes of derailment on both my projects and those of fellow MSP owners I’ve talked with, most of these stressful situations could have been managed or outright avoided with some proper course correction.

92. Cybersecurity Certification Will Be Crucial For MSPs As New Funding Opportunities Arise 6/13/2022

    The emergence of new cyber threats has fundamentally altered the geopolitical landscape, creating a sense of urgency for governments to develop stronger IT infrastructure, network management, security, and monitoring. And with the evolving state of global affairs, America is more at risk of the threat of data breaches than ever before.

93. Identity Is The New Perimeter – How The Channel Can Seize The Opportunity 6/13/2022

    IT security has seen a huge overhaul in recent years. Where strategies had previously been focused on creating a secure perimeter to keep threats out of the network, this model has become increasingly irrelevant. Between accelerated cloud migration and remote working trends, most organizations now operate with a more porous perimeter in which critical assets and users are spread far and wide beyond the old boundaries.

94. Is Cyber Insurance A Part Of Your Business Continuity Plan? 6/9/2022

    One of an MSP’s principal roles today is ensuring clients’ resiliency. What types of plans and systems does each business need to remain in operation no matter what disaster may strike or how big of a disruption it might cause? Those responsibilities increasingly fall to the IT people, even when the potential failures have nothing to do with computers or networks. As trusted advisors and solutions providers, MSPs are a critical lifeline for organizational leaders when problems occur, and those obligations are getting more difficult to manage by the day.

95. How Next-Gen SIEM Technology Can Increase Operational Efficiency For MSP Customers 6/6/2022

    Over the past few years, more and more Managed (Security) Service Providers (MSPs or MSSPs) have begun offering threat detection and response services to their customers. In fact, according to recent research, the managed security services provider market grew between 12 percent and 15 percent annually in 2020 and 2021 (which is nearly twice the CAGR of the overall managed IT services market), due in large part to more service providers offering managed detection and response or extended detection and response services.

96. The Iceberg Below The Water Line For Service Providers 6/2/2022

    There is a renewed reliance on service providers to augment, or even replace, in-house infrastructure support for data centers. Consolidation and public cloud adoption are changing how organizations are approaching their infrastructure strategies. In fact, according to a 2020 Gartner research report, it’s expected that by 2025 up to 85% of infrastructure strategies will integrate on-premises, colocation, cloud, and edge delivery options. This is up significantly from the 2020 numbers.

97. Re-Optimizing Business Communications For Hybrid Workforces 5/23/2022

    Since the advent of the internet, businesses have been exploring the options and opportunities inherent in remote offices. Trust issues and fear of the unknowns — including productivity concerns and potential new costs and liabilities — have kept many companies from taking the leap.

98. SSO Brings Power And Responsibility – Balancing Both Is Key 5/19/2022

    Single sign-on (SSO) is a powerful productivity tool. By making it easier for users to access line-of-business applications, it streamlines and simplifies the user experience. With SSO, users log on once, open a web browser or portal application, and get access to any and every application that IT has provisioned for them.

99. Why MSPs Must Evolve To Provide Real Cybersecurity 5/16/2022

    Managed Service Providers (MSPs) have traditionally been the jack of all trades that many businesses need to keep operations running smoothly. Many businesses originally would engage an MSP to assist with support for desktops, servers, printers, networking, etc. The MSP in many cases became the sole IT person(s) for the business or was viewed as an extension of the current IT team. As IT, in general, has changed, so has the role of the MSP. MSPs are now helping businesses move to the cloud and or manage mobile devices for their employees.

100. Secrets Sprawl On GitHub: What It Means For MSPs 5/12/2022

     Secrets are digital authentication credentials (API keys, certificates, tokens, etc.) that are used in applications, services or infrastructures. Developers working with code will often keep keys and passwords for various resources in an insecure location to make it easier to change the code but doing so often results in the information mistakenly being published.