"POS" Is No Longer A Four-Letter Word In The MSP Community

By Jim Roddy, President & CEO at the RSPA

I’m no Ferdinand Magellan or Vasco da Gama, but I did some exploring recently and found a new discovery for RSPA members. I attended and spoke at the 2023 Channel Partners Conference & Expo, co-located with the MSP Summit, May 1-4 at the Venetian in Las Vegas, immersing myself for a few days in the managed services ecosystem with 7,900+ other attendees.

Here’s my #1 takeaway from the show: Many managed services vendors, who once rejected the retail vertical because it was a strange, new world to them, are now eager to enter our space and have already gained traction in pockets.

That’s the punch line; let me explain how we got here before sharing the full context of what I think this means for our community.