Topics Discussed: The glamour of the MSP industry, the beginnings of the technology marketing toolkit, whether or not it's hard to fly a rocket ship, inspiring leaders, the power of industry knowledge, the channel’s cyber security services opportunity, big box IT threats.
Topics Discussed: Building personal brands and professional legacies; overcoming hardship and developing grit; religious cults and faith healing; Zig Ziglar; learning and mastering sales; quitting excuses; accepting responsibility and making good choices.
Topics Discussed: Football and the channel; elevating the RSPA brand; payment security and QIR standards, RetailNOW 2018; RSPA educational calendar 2019.
Topics Discussed: The birth of SLI; measuring financial performance; the chronic undervaluation of IT service offerings; raising rates in a savvy way; stepping up sales; the rapaciousness of the storage unit rental business; the specialization and verticalization of managed services; where the channel goes from here.
