Why You Should Lead Your Sales Pitch With Endpoint Security

By Rich Kukla (IT Manager) and Melvin Montalvo (IT Project Manager), Document Solutions, ASCII Group member since 2014

A common question asked during a job interview is whether or not the employee has an opportunity to work remotely. Not only does it benefit the employee by saving commute time, the employer benefits as there is no additional overhead or potential distraction by other employees in the office. The trend is common and software tools make it easy, but it’s possible there are too many software tools providing such services, thereby raising the level of concern for data security amongst IT professionals.

If the conversation is a critical talking point during the interview process, then why can’t it be one of the topics mentioned during the initial sales call between the MSP and potential client? The topic of endpoint security should definitely be discussed.

Endpoint security is the methodology of securing and protecting the business network while outside devices are trying to access the data or network drives via laptops, tablets or smart phones. Onsite IT professionals at organizations or MSPs can’t handle the number of requests or questions concerning BYOD fast enough. Hardware ownership raises the topic of control of data which is important for companies and the reason they need to have guidelines and a clear understanding of business versus personal use. The guidelines are required because web surfing or email flow from the device can bring in spyware, malware, and other network threats while being connected to the company network. Threats do not discriminate against personal or business use because their goal is to interrupt, alter or steal your data.