Using Productivity Measurement To Drive Operational Efficiency

Let’s face it: change is challenging. Employers went through a rapid change management process last year when the COVID-19 pandemic forced much of the professional world to work from home. Many companies have implemented productivity management and measurement software to help ensure that expectations are still being met with the shift to remote work. But companies can and should elevate their use of these tools to improve operational efficiency.

This growing software category also presents an opportunity for MSPs to expand their service offerings to include solutions for productivity management and measurement to help their customers manage business operations. And, many organizations are finding that these solutions provide significant benefits, whether employees are primarily working at home, or in the office.

At its core, productivity management and measurement software collects and categorizes user activity data to provide summaries of what applications and websites employees use, how much time they are actively engaged in their work each day, and more. Companies who use this data only to monitor work time are missing big opportunities to drive better business outcomes. Read on to understand some of the other ways organizations can use these solutions to improve operational efficiency.