The future of work is rapidly evolving. In the last twelve months, the world has witnessed a seismic shift in the managed services landscape. The hybrid and remote working movement has spurred many companies to adopt flexible operations to support distributed teams, while facing unpredictable economic conditions. As a result, companies large and small are struggling to understand, manage, and optimize worker productivity.
Managed Service Providers have a massive opportunity to both expand their service offerings and align themselves with this new and improved future of work. MSPs adapting to support the work-from-anywhere office are expanding their services catalog to include solutions for workforce analytics, productivity monitoring, and operational compliance and efficiency.
In doing so, MSPs are able to deliver valuable services, tailored to the needs of their remote and hybrid customers. Organizations that have embraced remote and hybrid work are also keen to find and implement solutions that enable their teams to work better, happier, more efficiently and more effectively independent of where they sit—in an office, at home, or virtually anywhere.