Reader Spotlight: Vertical Solutions

By Matt Pillar, chief editor

A growing MSP and Channel Executive reader weighs in on KPIs, competition, and customer demand.

WHAT CHANGES IN CUSTOMER DEMANDS AND EXPECTATIONS HAVE YOU SEEN OVER THE PAST ONE TO TWO YEARS?

We have seen a significant change in demand in the small and mid-size business space for cloud and security solutions. Clients are regularly moving part or all of the network applications to hosted solutions. In many cases, we are seeing hybrid networks where mission-critical applications like Dynamics GP are hosted and other systems better suited for local networks stay on premises. This shift to cloud solutions has also driven conversations and demand toward next-gen firewall solutions like those from Fortinet. The public awareness of cybersecurity threats continues to drive home the need to secure the systems that contain sensitive data and depend on the clients’ ability to conduct business.