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Provide Comprehensive Security Throughout Your Customers’ Infrastructure
Services are the key to success as an MSP/MSSP; go beyond IDS-as-a-Service or Firewall-as-a-Service. Stellar Cyber delivers a comprehensive view of your customers’ security and automatically detects anomalies, investigates the causes, and responds to threats as no other solution can. Starlight’s GUI follows the whole kill chain, ensuring analysts get up to speed quickly. It’s days versus months of training, so your time to revenue is slashed. Learn more.
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| Automating Backup: Opportunities And Best Practices |
White Paper | Bocada
Backup reporting automation offers a lot of benefits for companies looking to streamline their processes and rein in the time and costs associated with this task. It doesn’t just simplify day-to-day backup operations but also the critical information sharing that comes with these responsibilities.
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| The Math Behind Successful As-A-Service: Understanding And Calculating Churn |
Article | By Gregg Lalle, ConnectWise
Sometimes referred to as attrition or turnover, churn is your number of customers at the beginning of a period minus your number of customers at the end. It calculates the overall difference but excludes any new sales over that period. Customer churn can include cancellations, non-renewals, or customers switching to another provider.
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| Where To Find IT Technicians |
Article | Field Nation
Finding qualified IT technicians in this competitive labor market can be a challenge. It’s even harder when you need to fill skill gaps and satisfy complex job requirements under intense deadline pressure. This guide will explore ways to reach more job seekers and engage the right candidates for your team.
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| Lockdown Lessons 3: Closing Security Gaps |
Article | Webroot
In this guide, we’ll go over some basic ways that can help small and midsize businesses and managed services providers (MSPs) future-proof their IT environments against sophisticated, modern malware.
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| How To: Naming Conventions For Documentation |
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Article | IT Glue
Consistent naming conventions are crucial to getting the most out of your documentation. With strong naming conventions, you’ll be able to find documents efficiently, avoid creating duplicate documents, and easily understand the contents of a document without having to click into it. Remember, naming conventions are all about utility; once the system is learned, anybody should be able to interpret the document name accurately.
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ASCII IT Success Summits are business building events where managed services providers (MSPs) come together to learn best practices, network, find new revenue streams, and stay current with industry trends. Content features a variety of speakers who have demonstrated an enormous amount of success in selling managed services to key markets plus a special security keynote by Frank Abagnale of Catch Me If You Can. Use code VIPGuest to access this event at no cost.
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| 4 Content Marketing Traps MSPs Should Avoid |
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Guest Column | Business Solutions Network
It's hard to pick content marketing topics that will truly engage your customers. Avoid these four mistakes that may turn your customers away.
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| Reader Spotlight: Joshua Liberman, Net Sciences, Inc. |
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A conversation with Joshua Liberman, Net Sciences, Inc.
In this Reader Spotlight, Net Sciences, Inc. President and ASCII Group member Joshua Liberman shares a little about himself, company, and the state of the channel.
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