With the rapid acceleration of digital transformation trends and remote work, a new category of workforce analytics tools is emerging that provides insights based on the digital user activity in today’s modern workplace.
And, this growing category presents an attractive new service opportunity for MSPs as organizations wrestle with how to best adapt to the changing workplace.
What is Workforce Productivity Analytics?
Workforce productivity analytics is a branch of the broader workforce analytics category. While workforce analytics traditionally refers to solutions that help organizations measure employee data for workforce planning, talent management, performance, and engagement, typically used by HR teams, workforce productivity analytics focuses more specifically on data related to employee, team and organizational productivity, intended to be used by all departments.
Workforce productivity analytics solutions collect and analyze digital user activity data to help organizations understand productivity drivers like time management, technology usage, focus time, collaboration and more. Gaining visibility into these productivity drivers, with the ability to view trends, benchmarks, summaries and team comparisons, can provide valuable insights to help organizations improve business outcomes.