By Bernadette Wilson
Business Solutions asked Jared Isaacman, CEO of Harbortouch, about point of sale (POS) systems for hospitality, which features are in demand from restaurant owners — and from customers — and how resellers can help restaurants get the most out of their systems.
BSM: Which POS system features are restaurants most interested in?
Isaacman: POS technology has evolved considerably over the past few years. In addition to the standard ordering functions commonly found on most POS systems, many restaurateurs have become increasingly interested in many new features such as cloud-based reporting and POS management, integrated online ordering and reservations, mobile integration, and advanced loyalty functions.
BSM: What is the importance of restaurants offering loyalty and gift card services for their customers?
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