It's no secret cloud-based services are in abundance right now. As an MSP, there are certain services that you must have in your arsenal to offer to your clients.
There are multiple platforms to sell when it comes to cloud-based email with the most popular service still Exchange. Over the course of time, Exchange has morphed from being primarily an on-premise solution to a hosted cloud-based service. To take it even further, Microsoft has further developed its own hosted Exchange platform into what we now call Office 365. Another option is G Suite by Google with email just one of the included services. The platform you choose to perform the job may vary but, you must offer email services to your clients.
Archiving services allows for either compliance or simply peace of mind. This service allows the business to retain copies of all incoming and outgoing emails regardless of what an employee does to their individual mailbox.
Selling and bundling these cloud-based services allows you to create a recurring revenue stream. As MSPs, we are always searching for ways to add to our bottom line while simultaneously providing value to our clients — adding in the services referenced above to your offering is exactly the way to do that. If we cannot provide value to our existing relationships, why do our clients need us? Look at your current cloud services stack and, if you are missing any of these services, plug them in.
About The ASCII Group, Inc.
The ASCII Group is a vibrant reseller community of independent MSPs, VARs, and other solution providers. Formed in 1984, ASCII has more than 70 programs that provide turnkey cost-cutting strategies, innovative business building programs, and extensive peer interaction. ASCII members enjoy benefits such as marketing support; educational information; group purchasing power; increased leverage in the marketplace; and multiple networking opportunities. These programs enable ASCII members to increase revenue, lower operating costs, and grow service opportunities. ASCII is the oldest and largest group of independent information technology (IT) solution providers, integrators and value added resellers (VARs) in the world. Learn more at www.ascii.com.