John Oncea

ARTICLES BY JOHN ONCEA

• 2019 Cyberthreat Predictions: An MSPs Time To Shine

  12/10/2018

  In the past week I received press releases letting me know biometric hacking and cloud attacks are among the top cyberthreats for 2019 and the Department of Homeland Security National Cybersecurity and Communications Integration Center (NCCIC) and the FBI are issuing an activity alert to inform computer network defenders of increased threats from SamSam ransomware. The future — heck, the present — is a wonderous and frightening place.

• Recruit, Hire, And Compensate With The Best

  10/17/2016

  Established managed services providers walk you through the hiring process: from finding candidates, to selecting the right one, to properly compensating them.

• Do You Know Your Customer's Internal Trigger?

  8/3/2016

  Using the Hook Model, you can create customer habits which could lead to supercharged growth, higher customer lifetime value, and increased defensibility against competitors who prey on your customers.

• Surefire MSP Strategies For Pricing, Bundling, And More

  6/2/2016

  Switching from the break/fix model to managed services isn’t easy, but it certainly is worth the effort. That was the message delivered by participants of the Surefire MSP Strategies For Pricing, Bundling, & More panel held as part of the Channel Transitions VAR/MSP Executive Conference held June 2 in Philadelphia.

• What A “Hippie Rock Guitarist With Top Secret Clearances” Has To Do With Managed Services

  4/28/2016

  Jeff “Skunk” Baxter wasn’t involved with any bombs during his days as a founding member of Steely Dan or his five-year run with the Doobie Brothers, however — at least since the mid-1980s — his life has been filled with them. Wait, let me explain. Baxter, 67, closed the ASCII Success Summit held in Milwaukee, WI by discussing his transition from Doobie Brother to national security expert. That’s right; the long-time musician with eight platinum records to his credit (he’s been performing since 1968) has become one of the national-security world’s most well-known counterterrorism experts. In this role, Baxter helps both policy makers and defense contractors better understand the way terrorists think and plan attacks.

• From ASCII Milwaukee: Continuity Is Key To Selling Backup

  4/28/2016

  Datto Vice President of Business Development Rob Rae said to forget about acts of God and focus on continuity if you want channel success during his presentation at the ASCII Success Summit in Milwaukee, WI. “Backup means fires, floods, tornados, and hurricanes,” Rae said. “Most people think acts of God won’t happen to them, so stop selling backup and start selling continuity.”

• LOGICnow's O'Bray Provides State Of The MSP Market Address At ASCII Milwaukee

  4/28/2016

  “The MSP market is growing, changing from a first generation MSP to second generation MSP,” said Kelly O’Bray, Global Community Manager at LOGICnow, who presented expert market analysis before a packed house at the ASCII Success Summit in Milwaukee, WI. As a result of this growth, MSPs now have more predictability of service, budget reliability, and better control of resources.

• ConnectWise Partners Share Thoughts On The Cloud And More At ASCII Milwaukee

  4/27/2016

  Scott Dickinson, Community Specialist at ConnectWise, was joined by Jason Guinn, IT Director at WIZ Tech and Dave Stamm of Stamm Technologies for the ConnectWise Partner Panel at the ASCII Success Summit in Milwaukee, WI.

• Channel Transitions: Remote Monitoring And Management Is A Must For MSPs

  9/30/2015

  Jessica Schroder, community manager for MAXfocus and Chris Soutar, director of managed services for Entre Computer Solutions, explained the benefits of remote monitoring and management (RMM) at BSM’s Channel Transitions VAR/MSP Executive Conference held September 24 at the DoubleTree Chicago Downers Grove.