ARTICLES BY JOHN ONCEA
2019 Cyberthreat Predictions: An MSPs Time To Shine12/10/2018
In the past week I received press releases letting me know biometric hacking and cloud attacks are among the top cyberthreats for 2019 and the Department of Homeland Security National Cybersecurity and Communications Integration Center (NCCIC) and the FBI are issuing an activity alert to inform computer network defenders of increased threats from SamSam ransomware. The future — heck, the present — is a wonderous and frightening place.
Recruit, Hire, And Compensate With The Best10/17/2016
Established managed services providers walk you through the hiring process: from finding candidates, to selecting the right one, to properly compensating them.
Feinberg Closes ASCII Success Summit With Thought-Provoking Talk10/14/2016
Alan Weinberger, the founder, chairman, and CEO of The ASCII Group called on his friend Ken Feinberg to close The ASCII Success Summit – Rhode Island held October 13 — 14 at the Hyatt Regency Newport, and Feinberg didn’t disappoint.
ASCII Success Summit — Rhode Island Day Two: Providing Data Protection For SMBs10/14/2016
Even in today’s competitive market, cloud-based disaster recovery and backup — as well as recovery providers — have not been able to provide a complete, end-to-end solution for partners who service the SMB. How to do just that was the topic of Data Deposit Box President, COO & Director Troy Cheeseman’s talk, Simple, Smart Data Protection Built For SMBs given during the second day of The ASCII Success Summit – Rhode Island held October 13 — 14 at the Hyatt Regency Newport.
ASCII Success Summit: Choosing The Right VoIP Provider10/14/2016
Knowing what to look for when choosing a VoIP provider to bring to the table with your customers is something Roland Technology Group President and CEO Tim Conkle knows something about. So much so, it was the subject of Three Pitfalls Of Partnering With The Wrong VoIP Provider, his talk on the second day of The ASCII Success Summit — Rhode Island held October 13 — 14 at the Hyatt Regency Newport.
Datto At The ASCII Success Summit: No More Back Up10/14/2016
Datto’s VP of Business Development Rob Rae presented The Most Important Lessons We've Learned From Our Only Customer, The Channel during the second day of the ASCII Success Summit — Rhode Island held October 13-14 at the Hyatt Regency Newport.
ASCII Success Summit — The Growth Potential Of MSP Security10/14/2016
Jay Ferron, CIO of Interactive Security Training, LLC, started off the second day of the ASCII Success Summit — Rhode Island being held October 13 to 14 at the Hyatt Regency Newport. Ferron’s presentation, MSP Security Growth, From Start To Smart, focused on the security space — particularly delivering best practices and building constant service revenue.
Essential MSP Tools, Cloud Highlight First Day Of ASCII Success Summit - Rhode Island10/14/2016
The year’s final ASCII Success Summit kicked off October 13 at the Hyatt Regency Newport in Newport, RI with ASCII President Jerry Koutavas presenting Opportunity Hacking: Finding New Business Online Through Set Processes. Koutavas spoke about how most companies fail to discover opportunities beyond their normal sales activities and offered advice on how to increase the chance of finding and closing new business through a variety of creative, insightful methods and processes shared by fellow ASCII Group IT provider community members.
Do You Know Your Customer’s Internal Trigger?8/3/2016
Using the Hook Model, you can create customer habits which could lead to supercharged growth, higher customer lifetime value, and increased defensibility against competitors who prey on your customers.
Surefire MSP Strategies For Pricing, Bundling, And More6/2/2016
Switching from the break/fix model to managed services isn’t easy, but it certainly is worth the effort. That was the message delivered by participants of the Surefire MSP Strategies For Pricing, Bundling, & More panel held as part of the Channel Transitions VAR/MSP Executive Conference held June 2 in Philadelphia.