SMB MSP Featured Editorial

  1. MSP Owners: If You Were Hit By A Bus, Would Your Business Survive?
    5/31/2018

    The difference between being the owner of a business or being self employed is at the end of the day when you consider exiting or selling your business, how does the business transition without you? As you grow your IT business, the way you make operational decisions to increase the equity of your business is very important. It will determine if you have established your MSP as a lifestyle business or a scalable enterprise.

  2. TSP Sales Growth Starts With Ownership
    3/23/2018

    Douglass Miller is the CEO of Straightedge Technologies. Like many MSPs, he was frustrated with his sales results. He had very few net new clients and sales to existing clients was uneven. In two-three years, he has doubled the size of his MSP; attracting one net new MRR client a month and growing his sales to existing clients by 3-4X. What changed? Douglass did.

  3. The EU GDPR Is Coming - 3 Things MSPs Need Consider…Yesterday!
    7/27/2017

    The European Union’s GDPR (General Data Protection Regulation) is one of the most sweeping global IT regulations in history, set to impose penalties for non-compliance beginning May 25, 2018. Designed to protect European consumers from breaches of their personal identifying data (PID), it regulates how, and for how long, this data can be stored on an IT network.

  4. VARs And MSPs – Are You Penny Wise And Pound Foolish With This Revenue Stream?
    7/12/2017

    One of the notable highlights of Admiral Nelson’s win at Trafalgar is that he believed his better trained forces would be superior in a battle against overwhelming opposing odds, and he was correct. The more educated the workforce, the greater the productivity: we all know this, or we should.

  5. How Offering Compliance-as-a-Service Can Help MSPs Shine
    7/12/2017

    Businesses turning to MSPs have no shortage of options in the marketplace, making the solution provider’s ability to distinguish itself crucial to its long-term viability. In my opinion, perhaps the surest path to differentiating a managed service is providing expertise that goes beyond simply delivering technology, and gets to really helping clients navigate the real-world complexities that govern how technology must be applied.

  6. The Channel Faces Another Difficult Transition: And This Time It Is Not A Technology Or Business Model Change
    7/6/2017

    Forrester is reporting that 65% of technology decisions are influenced and/or made by line of business executives. It's predicted that this number could rise to 90% by the year 2020. Here's how VARs should adjust their pitch accordingly.

  7. Women In The Channel: Are We There Yet?
    4/6/2017

    After 30 years in the channel — the last 14 of which have been spent creating and implementing profitable turnkey channel sales programs and establishing relationships with technology partners, resellers (VARs, LARs), systems integrators, ISVs, and OEMs for my own company — I wasn’t sure I viewed it as welcoming to women. To find out if my hunch was right, I put together this series of articles for Business Solutions.

  8. Women In The Channel: Running A Woman-Owned Company In A Man’s World
    2/21/2017

    This is the third of a four-part series; click here for part one and click here for part two. By Dede Haas, CA-AM, Channel Sales Strategist, DLH Services, LLC

  9. Women In The Channel: Can Women Make It To The Top?
    12/8/2016

    Like most women who have been in the channel for many years, Theresa Caragol, Principal at TCC Consulting & AchieveUnite, began her career at the first link of the channel food chain and worked her way up. Her story is a familiar one for numerous women in the channel. This is the second of a four-part series; click here for part one.

  10. Women In The Channel: How’s That Working For Them?
    10/6/2016

    I started in the channel 30 years ago, working for a Novell and IBM VAR followed by a stint for Novell Platinum Partner, LANSystems. By Dede Haas, CA-AM, Channel Sales Strategist, Practitioner, & Coach, DLH Services, LLC