MSP White Papers

1. How To Sell Cloud Backup To SMB Clients 5/11/2022

   The MSP industry is a crowded space. New players enter the market all the time, flooding an already competitive business environment. Moreover, a cottage industry of data backup and recovery solutions further complicates the landscape for your MSP and clients.

2. How To Mitigate And Manage Field Service Risks 4/15/2021

   Risks are an unavoidable part of field services work. Workers can get injured onsite. Equipment can be damaged. Projects don’t always get completed properly. You can’t eliminate workplace risks, but you can manage them. That’s why a proactive strategy makes it easier to identify common risks and take steps to mitigate negative effects. On-demand labor platforms like Field Nation have many advantages over hiring contract technicians on your own. Here are several ways Field Nation can help you manage risks.

3. Prioritizing Business Applications On Home Networks 10/1/2020

   Feeling the pain of the new norm of working from home? Businesses and remote workers alike are experiencing stress from using home internet connections for business applications. Problems like choppy video meetings, poor VoIP call quality, and slow running applications impact the ability to get work done effectively, or even done at all. Optimizing the performance of residential internet can alleviate these issues to help keep business moving forward.

4. State Of The Channel 2021 8/30/2021

   CompTIA’s State of the Channel 2021 provides an in-depth review of the trends shaping the technology ecosystems of US, Canada, UK, Benelux and ANZ.

5. The HR Manager’s Guide To Hiring IT Pros 5/10/2021

   Over the past decade, there have been dramatic changes in the use of technology within businesses. For many years, technology was primarily a tactical endeavor, with IT infrastructure and applications supporting the main activities of the organization. Now, technology has strategic importance, with companies being more proactive in leveraging technology to meet business objectives. This has a significant impact in the way that companies view technology investments and hiring.

6. Why Security Awareness Training Is An Essential Part Of Your Security Strategy 3/6/2018

   Every year, millions of people fall victim to cybercrime. Hackers and criminals prey on their victims using a wide variety of elaborate techniques such as phishing emails, ransomware attacks, and phony web pages, among others. In fact, scams that have plagued society for centuries only continue to grow in size, sophistication, and complexity. For instance, the well-known Nigerian email hoax has roots from a common “Spanish Prisoner” scam that dates back more than 100 years. In this type of primitive “advanced fee scam,” the fraudster requests cash in return for a large commission which, of course, is never delivered.

7. Selling Layered Cybersecurity 2/2/2021

   In the managed services world, relationships are key.

8. Definitive Guide To Optimizing Home Networks For Teleworkers 10/1/2020

   With so many people working from home, network constraints cause critical productivity issues. How can you improve the situation? Residential networks were never made to handle the volumes of data required for employees to do business from home. Problems like choppy video meetings, poor VoIP call quality, and slow running applications impact the ability to get work done effectively, or even done at all. Organizations that understand these constraints can take action to increase productivity and decrease downtime for employees working from home.

9. The Cost Of Downtime 4/19/2022

   Unplanned internet downtime can bring your operations to a grinding halt, resulting in lost revenue, productivity, and other costs that are less obvious but longer-lasting. Yet, 19% of B2B SMBs and 27% of B2C organizations say they do not feel their businesses are prepared to deal with unexpected downtime.

10. Blockchain Terminology: A Glossary For Beginners 11/5/2021

    Learn the basic terminology for blockchain technology. From Address to Zeppelin—and everything in between—here’s the entire list of terms beginners need to know. Created by CompTIA’s Blockchain Advisory Council, the glossary is designed to raise blockchain awareness by giving prospective users and customers a better understanding of the technology, its history and use cases in the market.