MSP White Papers

  1. Quarterly Threat Trends: A Look Into The Future
    1/9/2018

    Who wouldn’t want the ability to see what will happen in the future? Nowhere is this yearning greater than in the world of cybersecurity, where even a small glimpse of future threats could prevent a disastrous and costly breach. The security industry is looking to move beyond reactive mode and be proactive, automating the response to threats and preventing attacks before they happen.

  2. The Path to MSSP
    10/31/2017

    One of the hottest debates in IT service management at the moment is whether or not to pursue “Managed Security Service Provider” (MSSP) status. This is largely caused by a lack of clarity over what the name means, whether it is beneficial to use it, or whether customers are even concerned about the distinction between MSPs and MSSPs. This report defines exactly what an MSSP is and identifies the existing opportunity for those who reach this standard. It also highlights the shortcomings of current service providers and how to overcome them.

  3. Quarterly Threat Trends: Phishing Attacks Growing In Scale And Sophistication
    10/23/2017

    The last several years have seen a dramatic evolution in the sophistication of phishing attacks. While antiquated phishing tactics consisted of crudely constructed mass emails trying to snare as many victims as possible, today’s attacks are highly targeted, difficult to detect, and just as difficult to evade. Even more important, they’re pervasive.

  4. Responding To Cyberattacks: Omnipresent Problem Puts Most Organizations At Risk Of Complete Shutdown
    10/19/2017

    New research by VIPRE Security reveals some serious gaps in the ability of organizations to defend against and respond to cyberattacks. The gaps threaten their survival in some cases, causing most IT managers (66%) to live in fear that a cyberattack would cause their business to shut down temporarily (44%) or even permanently (22%).

  5. How To Set Managed Services Pricing
    10/11/2017

    Whether you’re moving from on-demand support to managed services or starting a new company focused on managed services, one of the most important decisions you need to make is how to set your pricing. If you look at online forums you see people quoting everything from $5 to $250 per desktop, or $10 to $150 per user. Pricing is all over the map and so are the services offered.

  6. Simplifying Network And Infrastructure Sales
    9/22/2017

    What would a shorter sales cycle do for your business? It’s time to find out.

  7. Stopping Threats At The Network Edge
    9/1/2017

    Organizations are being overwhelmed by malware and potentially unwanted applications (PUAs) such as spyware and adware. While malware and PUAs have been top-of-mind for organizations for years, 2017 brings a significant increase in the level of concern. Even though organizations continue to invest more and more of their IT budgets in security technologies, more attacks are succeeding. In particular, the popularity of ransomware has rapidly increased and it’s causing major operational problems and damage to organizations’ reputations.

  8. Multi-Vector Protection: Securing Users And Devices Across All Stages Of A Malware Attack
    9/1/2017

    Educating users is an undeniably effective way to protect them from phishing and other malware, but it takes much more than that to stop attacks. There are many risks to networks that user education can’t reduce—from malicious sites mistakenly categorized as benign to watering-hole attacks that infect trusted sites. To combat these challenges, businesses need well-designed antimalware that protects across the wide variety of attack vectors and infection stages. That’s where multi-vector protection comes in.

  9. The Financial Value To Large MSPs Of Implementing A Reference Architecture: Spotlight On Endpoint Security
    9/1/2017

    The Service Leadership Index ® (S-L Index™) shows that from 2008 through 2015, MSPs in the top quartile of EBITDA % profitability for the business model (after owner fair market compensation) consistently have about 2.6 times higher EBITDA % than median-performing MSPs, regardless of the size, age or market of the MSP.

  10. The Cybersecurity Blueprint: A Four-Part Model For Providing Comprehensive Layered Security
    8/31/2017

    Cyberattacks have increased in both number and severity over the past few years. The press has focused primarily on ransomware attacks. It makes sense: some research has shown that ransomware will cost roughly $5 billion USD in 2017 alone. Organizations seem to be rising to the occasion, with cybersecurity budgets growing at a rapid clip. In fact, estimates show that cybersecurity budgets will total roughly $1 trillion USD during the period of time between 2017 and 2021. If you’re an IT service provider, this gives you a massive opportunity to generate more revenue. But where do you begin? What tools do you need? And how do you even assess what each client needs to stay protected?