MSP White Papers

  1. Show Your Clients That Their Online Presence Can Make Or Break Their Business
    12/6/2018

    Your client’s online presence matters — and it matters in a big way. Resellers can help clients grow their businesses and simultaneously deepen their relationships by guiding them in the use of digital tools and explaining why they matter.

  2. The Global State Of The Channel Ransomware Report
    12/3/2018

    Datto surveyed more than 2,400 managed service providers (MSPs) around the world about ransomware and published the key takeaways in this report. Download the report today to unlock new trends and statistics on the biggest threat facing the Channel, and what your peers are doing to prepare.

  3. RMM Made MSPeasy
    12/3/2018

    As a managed service provider, being able to proactively address issues as they emerge, rather than after they happen, is essential to deliver exceptional service. Investing in remote monitoring and management (RMM) software is the best way to address this need. In this eBook, industry leading MSPs are offering up their best advice for fellow IT pros who are evaluating RMM software.

  4. The Ultimate IT PSA Buyer's Guide
    12/3/2018

    What every IT pro needs to know before buying a business management platform. This IT PSA Buyer's Guide helps you identify the key features that your IT Professional Services Automation (PSA) solution needs to have, including enhanced automation, the ability to unify your essential business processes to help your business grow.

  5. How To Sell Cloud PBX: Everything You Need To Know To Position, Scope And Handle Objections Successfully
    11/14/2018

    Reselling Cloud PBX is never an easy task, but you should not let that hold you back from adding it to your portfolio of managed services. Now is the perfect time to dive right into the lucrative telecom market. Every Business Needs a PBX and we can help you provide your clients with an up-to-date PBX system that fits their needs.

  6. A Layman’s Guide To AI, Machine Learning And Its Importance To Endpoint Security
    11/9/2018

    Beginning around 2007, traditional endpoint security was becoming ineffective. Stopping infections was based around finding a user with an infection (patient zero), creating a detection signature (inoculation) and then updating every device to stop any further infections (eradication). The ineffectiveness was a direct result of the volume, variety, and velocity of infections. These factors completely overwhelmed the ‘patient zero’ approach. There were simply too many patients and not enough inoculations.

  7. Security Services Fueling Growth For MSPs
    11/9/2018

    As the threat landscape continues to grow, regulatory requirements multiply, and CEOs and executive boards become more aware of the business impact of security incidents, most organizations are feeling an urgency to strengthen their cybersecurity efforts. This increased awareness is especially visible in small and midsized businesses (SMBs) that have traditionally underestimated the impact of cybersecurity threats to their organizations. Even so, SMBs are still failing to fully recognize and appreciate the risks, threats and vulnerabilities that are targeting their organizations.

  8. 3 Steps To Selling DNS For MSPs
    10/9/2018

    Threats are everywhere, and endpoint security simply isn’t enough to keep your clients safe. Pairing domain name system (DNS) protection with endpoint security is a proactive way to prevent costly network attacks. Most clients, however, don’t understand the need for this added layer of security.

  9. How Machine Learning And Artificial Intelligence Drive MSP Success
    10/3/2018

    Change is the one constant in the IT world, and the way companies purchase and consume technology continues to transform and evolve. As customers continue to disrupt the IT value chain, a successful transition to cloud and hybrid models requires managed service providers (MSPs) to evolve their people, operations, and processes and employ advanced technology to secure their customers’ environments. 

  10. 2018 Threat Report Mid-Year Update
    10/3/2018

    One of the biggest security takeaways from the first half of 2018 is that we can never make our computer systems perfectly secure, and the underlying hardware can be just as susceptible to exploitable flaws as the software that runs on it. Two new vulnerabilities—Meltdown and Spectre—affected nearly every device with a CPU, making this one perhaps the worst first half ever in terms of computer security. While not the most severe we’ve ever seen, these vulnerabilities hit the entire ecosystem of computers due to flaws in how modern processors isolate private memory