MSP White Papers

  1. 2019 Webroot Threat Report - Mid-Year Update
    10/1/2019

    The act of prediction, itself, is the application of probability to determine what might happen. For example, if a person takes an action once, you might expect them to do it again. However, if that action caused a poor or negative result, you’d most likely expect the person not to do it again. Now, let’s make it more complex. Say that the person has taken the action in some situations, but not in others. By analyzing the details of each situation, determining the differences and factors in each one, you could begin to predict the likelihood of the person’s actions in a given context. Thus, to make a reasonable prediction for the future, you must have clear insight into past events, complete with context.

  2. The MSP's Guide To Field Service
    9/27/2019

    Welcome to the new world of work—a mix of independent contractors, freelancers, and gig workers that has more than doubled in size over the past decade. As recently as 2008, only fifteen percent of the average company’s overall workforce was considered contingent. Today, over forty-one percent of the average enterprise’s total workforce is non-employee, and ninety-seven percent of organizations consider independent talent to be critical to their success.

  3. Why The Field Service Landscape Is Changing
    9/24/2019

    There are three key considerations that field service organizations must take into account when building a modern workforce, including the changing demographics from Baby Boomer to Millennial, the impact of technology on field service operations, and the growth of the ‘gig’ economy. These three areas present significant opportunities and challenges for field workforce management today and in the future.

  4. Why The Future Of Work Depends On Workforce Management Efficiency
    9/24/2019

    The Future of Work, which Ardent Partners defines as work optimization via the transformation of business operations, talent usage, seamless and comprehensive workforce management solutions, and flexible enterprise thinking, dictates that businesses respond dynamically to real-time enterprise pressures and competitive challenges in order to thrive.

  5. Hook, Line, and Sinker: Why Phishing Attacks Work
    9/18/2019

    When we talk about phishing, it might conjure up memories of scam emails from foreign princes, chock-full of terrible typos, grammar mistakes, and other easy-to-spot signs that the message might not be legitimate. If you’re thinking in those terms, it might shock you to find out how many people actually fall for such attacks.

  6. 3 Tips To Selling DNS For MSPs
    9/18/2019

    Threats are everywhere, and endpoint security simply isn’t enough to keep your clients safe. Pairing domain name system (DNS) protection with endpoint security is a proactive way to prevent costly network attacks. Most clients, however, don’t understand the need for this added layer of security.

  7. Size Does Matter: Small Businesses And Cybersecurity
    9/18/2019

    Small businesses are part of the UK’s economic lifeblood. SMBs account for at least 99.5% of businesses in every main industry sector and we need to support and protect them in this challenging climate. Technology is key to helping small businesses grow, reach new customers and thrive. But digital technologies can present challenges and difficulties for any business, the top one is cybersecurity issues.

  8. Security Services Fueling Growth For MSPs
    7/17/2019

    As the threat landscape continues to grow, regulatory requirements multiply, and CEOs and executive boards become more aware of the business impact of security incidents, most organizations are feeling an urgency to strengthen their cybersecurity efforts. This increased awareness is especially visible in small and midsized businesses (SMBs) that have traditionally underestimated the impact of cybersecurity threats to their organizations. Even so, SMBs are still failing to fully recognize and appreciate the risks, threats and vulnerabilities that are targeting their organizations. 

  9. 2019 Webroot Threat Report
    7/17/2019

    Agile isn’t just a watchword for software development. It has also found its way into the world of cybercrime. In 2018, we saw numerous instances of agility and innovation as bad actors evolved their approaches, combined attack vectors, and incorporated more artificial intelligence to wreak havoc. While traditional attack approaches are still going strong, new threats emerge every day, and new vectors are being tried and tested.

  10. The Ultimate Guide To The World's Best MSPs
    7/17/2019

    You can’t read three sentences about the channel nowadays without encountering “fast-changing,” “rapid evolution” or some other such term referring to the whirlwind pace of change happening in the sector. As oft-used as these phrases are, they aren’t over-used. The indirect IT sales channel is, in fact, growing, changing and evolving at a rapid clip, and there’s no point in sight when it might slow down.