MSP White Papers

  1. Create Multiple Technology Touchpoints To Differentiate Your Offerings 5/16/2014

    Flexibility and a diverse product/services stack create the “stickiness” VARs seek.

  2. COVID-19 Clicks: How Phishing Capitalized On A Global Crisis 9/26/2020

    As a cybercriminal tactic, phishing is not new. In fact, one of the very first records of the term appeared in an early internet “cracking” application in January of 1996. Despite its age, phishing continues to be one of the most pervasive cyber threats individuals and businesses face. When technology moves at today’s astonishing rates, why is such an old method of internet trickery still so common? The answer is simple: because it’s still wildly successful. Perhaps the more important question, then, is: why are people still clicking? 

  3. Security Services Fueling Growth For MSPs 7/17/2019

    As the threat landscape continues to grow, regulatory requirements multiply, and CEOs and executive boards become more aware of the business impact of security incidents, most organizations are feeling an urgency to strengthen their cybersecurity efforts. This increased awareness is especially visible in small and midsized businesses (SMBs) that have traditionally underestimated the impact of cybersecurity threats to their organizations. Even so, SMBs are still failing to fully recognize and appreciate the risks, threats and vulnerabilities that are targeting their organizations. 

  4. 10 Qs To Ask A Potential Staffing Provider 11/11/2020

    Not sure what to watch for if you are considering a staffing partner? Check out this comprehensive white paper with 10 questions to ask before you sign on the dotted line for remote staffing help.

  5. A Field Service Guide To Cost-Cutting In The COVID Era 10/26/2020

    Virtually all companies in the field service industry have been affected by the COVID-19 pandemic. The uncertainty has forced many businesses to make difficult decisions in order to cut costs.

  6. Carbonite Endpoint Encryption: An In-Depth Look At The Encryption Technology Behind Our Premium Endpoint Backup Solution 5/4/2020

    As one of our core pillars, addressing the end-to-end security and privacy of data is a primary requirement of Carbonite Endpoint. By utilizing our automated key management and encryption technology in conjunction with our unique data deduplication, both efficiency of data deduplication and security of data can be accomplished. This document describes the end-to-end encryption process and encryption key life cycle management.

  7. Building An Optimized Network 12/9/2020

    Modern VoIP and video communication tools have become the foundation of today’s business operations. Since user performance expectations for these applications are high and problems often surface in real time, they can unfortunately also be effective network diagnostic tools—revealing internet performance issues that would otherwise go unnoticed. 

  8. Getting Started With Contingent Labor: How To Source & Manage The Right Workers 5/30/2019

    For business leaders in IT and other field service industries, contingent labor offers endless financial benefits. The shift from using traditional W-2 employees to contractors allows businesses to reduce the costs of recruiting, training, and insuring new employees. Aside from its cost savings, contingent labor also offers flexible, scalable, and efficient workforce solutions that improve performance metrics.

  9. Why The Future Of Work Depends On Workforce Management Efficiency 9/24/2019

    The Future of Work, which Ardent Partners defines as work optimization via the transformation of business operations, talent usage, seamless and comprehensive workforce management solutions, and flexible enterprise thinking, dictates that businesses respond dynamically to real-time enterprise pressures and competitive challenges in order to thrive.

  10. Debunking The Top Five Myths About Ransomware And SMBs 9/14/2020

    SMBs have limited time and IT resources, and a lot on their plates – especially when it comes to cybersecurity. Unfortunately, SMBs have become the biggest target for ransomware attacks, and they need to face the harsh truth that ransomware can wreak havoc with data, budget and reputation.