MSP White Papers

1. Cyberstates 2021: The Definitive Guide To The U.S. Tech Industry And Tech Workforce 4/8/2021

   The tech workforce consists of two primary components, represented as a single figure by the ‘net tech employment’ designation. The foundation is the set of technology professionals working in technical positions, such as IT support, network engineering, software development, data scientist, and related roles. Many of these professionals work for technology companies (46.5 percent), but many others are employed by organizations across every industry sector in the U.S. economy (53.5 percent).

2. 4 Trends To Help MSPs Maximize Business Opportunities In 2021 8/30/2021

   Learn four trends MSPs need to know, along with tips and advice to help you evolve your business—based on CompTIA research.

3. Business Opportunities In Emerging Technologies: 5G 4/2/2020

   Each year, the members of CompTIA’s Emerging Technology Community produce a Top 10 Emerging Technologies list that reflects what key players in the industry see as the new technologies that are poised to be the most impactful to their businesses. In 2019, 5G ranked No. 3, moving up from its fifth position in 2018.

4. Top 20 Best Tech Cities For IT Jobs 1/30/2020

   The CompTIA Tech Town Index illustrates that IT pros are in demand and have nearly endless options when choosing where to live and work. With overall cost of living an essential to 82% of tech workers, and nearly two-thirds citing weather and commute times as important factors as well, the good news is that tech workers have the opportunity to write their own stories.

5. Advanced Cybersecurity For Managed Service Providers 10/21/2022

   Are you ready to take the next step with your cybersecurity? This white paper is meant to help any managed service provider seeking guidance on how to implement sound, best practice cybersecurity operations, technology and behavior. Specifically, this paper addresses topics considered more advanced, but still essential to a robust cybersecurity program. Paired with CompTIA’s Fundamental Cybersecurity for Managed Service Providers, this guide provides a more complete view of the aspects of cybersecurity MSPs serving small-to-medium businesses need to understand and implement.

6. Drone Standards And Best Practices 8/30/2021

   Learn intelligence business practices and guidelines for implementing drone operations or hiring professional service providers in the U.S.

7. Fundamental Cybersecurity For Managed Service Providers 10/21/2022

   Developed by subject matter experts who are members of the CompTIA ISAO, this whitepaper provides the fundamental aspects of cybersecurity that a managed technology solutions business serving small-to-medium businesses needs to understand and implement. It is meant to help anyone seeking guidance—or is maybe overwhelmed by—implementing sound, best practice cybersecurity operations, technology, and behavior.

8. A CEO’s Guide To Choosing An IT Service Provider 10/21/2022

   The decision to select an IT service provider or managed service provider (MSP) is critical to any organization. As a business or technology leader, you need to be prepared to ask the tough, important questions to ensure that your IT provider is qualified to meet your needs. Along with legal and accounting, there are few service categories that require a trusted partner to handle and manage sensitive information as your technology provider. Choosing an IT partner requires someone who can be trusted to design, access, administer and secure your computer networks and data.

9. Are We Safe? A CEO’s Guide To Addressing Cybersecurity Concerns 11/3/2021

   The best business decisions are often made based on senior leadership’s confidence in facts, figures and calculations made by appropriate parties within the organization. Relying on gut instinct—or worse, potentially false or incomplete information—is a dangerous road to travel, especially in cybersecurity.

10. AI Best Practices For Business Decision Makers And Practitioners 3/7/2022

    Artificial intelligence (AI) is a branch of computer science that uses algorithms (programmatic instructions) to process inputs and deliver outputs that mimic human abilities such as cognition, natural language understanding, speech and image understanding, common sense reasoning, knowledge representation. Machine learning (ML) and deep learning (DL), the subfields of AI driving innovation and headlines, have introduced improvements to pattern recognition thereby supercharging tasks such as classification, prediction, and clustering.