MSP White Papers

  1. MSP Guide To Vertical Market Success: Spotlight On Education
    8/13/2018

    Managed Service Providers (MSPs) that specialize in vertical markets offer an in-depth understanding and knowledge of the systems and processes for each type of business or organization. With solid expertise gained in a vertical sector, MSPs can differentiate from the competition as market experts who can provide clients the guidance and solutions that align to their specific industry needs.

  2. MSP Guide To Vertical Market Success: Spotlight On Professional Services
    7/23/2018

    How do I differentiate my business from my competitors? This is a question that many managed service providers (MSPs) are battling with. One potentially successful approach is to specialize in a particular vertical market. By focusing on vertical markets, you acquire specific knowledge and expertise about the objectives, processes, and IT issues related to that type of business. You become an expert and specialist rather than a generalist, which enables you to solve problems more effectively and to offer a more relevant mix of products and services. Eventually, you will be able to leverage your specialist expertise and add greater value to your customers than your competitors.

  3. What Makes Real Threat Intelligence
    7/12/2018

    First popularized in terminology several years ago, threat intelligence means many things to many people. This is due, in part, to the wide variety of producers, consumers, formats, intended uses, and quality of this type of data. This wide variety of definitions is exacerbated by the spectrum of qualitative and quantitative data called threat intelligence.

  4. Guide On How To Secure A Network
    7/12/2018

    Implementing network, endpoint, and server security while backing up data and keeping network users aware of threats can go a long way toward keeping your company’s data safe.

  5. The MSP’s Technical Guide To Providing Backup-as-a-Service
    6/4/2018

    Every MSP should be looking for additional services that are easy to setup, simple to manage, achieve predictable results, and generate consistent revenue. Backup-as-a-Service is one of the logical “next steps” for every MSP that is already responsible for the care of their customer’s most critical systems. Some simply haven’t made the jump yet (e.g. the customer is still managing their own backups), while others just haven’t moved their management of backups to a recurring service model.

  6. A Complete Guide For Backup And Disaster Recovery On Amazon Web Services
    6/4/2018

    Amazon Web Services (AWS) cloud computing resources, networking facilities, and multi-user applications reduce the amount of financial and business resources spent maintaining your business IT infrastructure. Off-site cloud storage further protects your data against disaster. This whitepaper reviews best practices for backup and disaster recovery on the AWS Cloud.

  7. Archiving To The Cloud: Cold Storage
    6/4/2018

    Through the digital transformation of businesses – moving from bricks and mortal, 9-to-5 businesses to ones that are available anytime, anywhere – has required a shift in the way organizations protect their data. Traditional backup storage models of on-premises tape and disk have given way to both cloud and hybrid-cloud backup storage, providing greater availability and accessibility of secure, protected data.

  8. 7 Ways To Make The Best Sales Pitch For Microsoft Azure
    5/29/2018

    Many resellers have a tough time deciding which provider has the best cloud platform to meet their client’s needs. We have looked at AWS, Google and Azure and we think Azure comes out the winner. Find out why you should recommend Microsoft Azure to your clients and how you can initiate the conversation.

  9. Security Awareness Training: The ROI For End User Education
    5/14/2018

    While any business that wants to stay afloat must regularly balance monetary costs against benefits, it is especially important for smaller businesses with more limited budgets to thoroughly vet their return on investment (ROI) before purchasing a new product or service. And, depending on budget constraints, many decisions must be made with potential risk in mind. For example, if the likelihood that a business would need a very specific type of costly insurance is extremely low, then there’s no point in wasting time or resources on that insurance, right?

  10. Three Essential Components Of A Managed Security Service
    5/8/2018

    Cybercriminals are increasingly shifting their sites from enterprises to SMBs, which creates both an opportunity and a challenge for IT service providers. The opportunity is managed security services. They are a great way for MSPs to deliver the protection their customers are looking for while also growing and differentiating their business. However, knowing what security services their customers need and effectively delivering them on an SMB budget can be challenging.