MSP White Papers

1. Carbonite Endpoint Encryption: An In-Depth Look At The Encryption Technology Behind Our Premium Endpoint Backup Solution 5/4/2020

   As one of our core pillars, addressing the end-to-end security and privacy of data is a primary requirement of Carbonite Endpoint. By utilizing our automated key management and encryption technology in conjunction with our unique data deduplication, both efficiency of data deduplication and security of data can be accomplished. This document describes the end-to-end encryption process and encryption key life cycle management.

2. The MSP's Guide To Field Service 9/27/2019

   Welcome to the new world of work—a mix of independent contractors, freelancers, and gig workers that has more than doubled in size over the past decade. As recently as 2008, only fifteen percent of the average company’s overall workforce was considered contingent. Today, over forty-one percent of the average enterprise’s total workforce is non-employee, and ninety-seven percent of organizations consider independent talent to be critical to their success.

3. How To Fit Your Technology Expertise Into Your Customer’s World 3/6/2018

   Selling business technology for many years allows you to develop deep expertise of your products. But, breaking into your customer’s world requires deep expertise of their operations and their needs. Discover how to change your approach with customers to uncover the needs that your products can solve.   

4. Why Security Awareness Training Is An Essential Part Of Your Security Strategy 3/6/2018

   Every year, millions of people fall victim to cybercrime. Hackers and criminals prey on their victims using a wide variety of elaborate techniques such as phishing emails, ransomware attacks, and phony web pages, among others. In fact, scams that have plagued society for centuries only continue to grow in size, sophistication, and complexity. For instance, the well-known Nigerian email hoax has roots from a common “Spanish Prisoner” scam that dates back more than 100 years. In this type of primitive “advanced fee scam,” the fraudster requests cash in return for a large commission which, of course, is never delivered.

5. Small To Midsized Enterprises That Want An Easy-To-Use Phishing Simulation Platform Should Engage With Webroot 6/17/2020

   Webroot® security awareness training was recognized for its microlearning training content, strong focus on phishing, and its user experience in the forrester Wave™: security awareness and training solutions, Q1 2020. 

6. Prioritizing Business Applications On Home Networks 10/1/2020

   Feeling the pain of the new norm of working from home? Businesses and remote workers alike are experiencing stress from using home internet connections for business applications. Problems like choppy video meetings, poor VoIP call quality, and slow running applications impact the ability to get work done effectively, or even done at all. Optimizing the performance of residential internet can alleviate these issues to help keep business moving forward.

7. A Layman’s Guide To AI, Machine Learning And Its Importance To Endpoint Security 11/9/2018

   Beginning around 2007, traditional endpoint security was becoming ineffective. Stopping infections was based around finding a user with an infection (patient zero), creating a detection signature (inoculation) and then updating every device to stop any further infections (eradication). The ineffectiveness was a direct result of the volume, variety, and velocity of infections. These factors completely overwhelmed the ‘patient zero’ approach. There were simply too many patients and not enough inoculations.

8. 2019 Webroot Threat Report - Mid-Year Update 10/1/2019

   The act of prediction, itself, is the application of probability to determine what might happen. For example, if a person takes an action once, you might expect them to do it again. However, if that action caused a poor or negative result, you’d most likely expect the person not to do it again. Now, let’s make it more complex. Say that the person has taken the action in some situations, but not in others. By analyzing the details of each situation, determining the differences and factors in each one, you could begin to predict the likelihood of the person’s actions in a given context. Thus, to make a reasonable prediction for the future, you must have clear insight into past events, complete with context.

9. Securing Users And Devices Across All Stages Of A Malware Attack 9/4/2018

   Educating users is an undeniably effective way to protect them from phishing and other malware, but it takes much more than that to stop attacks. There are many risks to networks that user education can’t reduce—from malicious sites mistakenly categorized as benign to watering-hole attacks that infect trusted sites. To combat these challenges, businesses need well-designed antimalware that protects across a variety of attack vectors and infection stages. That’s where multi-vector protection comes in.

10. Selling Business Technology: 3 Ways YOU Can Be The Value Your Customer Needs 2/12/2018

    Discover how to maximize your sales in the evolving business technology industry. If you are a reseller of payments and POS systems, cloud technology and business solutions, learn which selling strategy you must stop using today, and the strategy to focus on instead to continue to grow your sales as the industry changes.