MSP Industry Insights
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8 Cybersecurity Tips For Working Remotely
3/27/2020
As the COVID-19 (coronavirus) pandemic continues to interrupt everyday life, millions of employees have had to start working outside the office. For many, that’s a new concept and they may not be as cautious as they are in the office in securing their equipment and data.
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The Multi-Layered Approach: What Should Your MSP Be Offering?
3/23/2020
As the cyber threat landscape continues to evolve, MSPs are becoming larger targets for cybercriminals. They understand that if they’re able to breach an MSP, they’ll have an entire client base to push ransomware, steal data, and hold hostage. MSP owners know that there isn’t one tool, software, or product that can come close to protecting themselves from all these threats. This means that, more than ever, MSPs need to implement more than sufficient safeguards to protect themselves. Even a single security hole can turn your business and life on your head.
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Diversity And Inclusion (D&I) Plan For Technology SMBs
3/23/2020
Can we talk? As a small business owner, could your diversity and inclusion (D&I) efforts use a little help? Most small business owners responded “yes” to our survey and cited challenges like, “I don’t know where to start,” or “I don’t have the time and resources to dedicate to such an initiative,” or “I’m too small to think about diversity.”
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Reader Spotlight: Dawn Sizer, 3rd Element Consulting
1/9/2020
In this Reader Spotlight, 3rd Element Consulting CEO and ASCII Group member Dawn Sizer shares a little about herself, company, and the state of the channel.
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Times Have Changed And We All Need To Start Thinking About Security And Compliance
11/21/2019
Many companies diligently pursue achieving compliance and believe that their information systems are secure. Unfortunately, this isn’t usually the case. Just making certain that compliance initiatives are in place does not guarantee an optimum security posture. The face and tactics of cybercriminals evolve daily creating an environment requiring continuous monitoring. A safe assumption is… cybercriminals will breach every company, and the question is “how quickly can you stop it?”.
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Skills For Successfully Implementing Smart Cities Solutions
6/17/2019
CompTIA's Smart Cities Advisory Council has identified these 4 critical skills needed for successfully implementing smart cities solutions. Check out this inforgraphic to discover these critical skills along with other hard skills, soft skills, and management skills.
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CompTIA Tech Buyer's Journey
6/17/2019
Technology Buyer's Journey, Developed by the Channel Advisory Board and the Business Applications Industry Advisory Council. This graphic shows the journey of a technology buyer including the key elements that a buyer (end user company) experiences when making a technology purchasing decision.
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How To Manage Millennials In The IT Workforce
3/25/2019
I often hear complaints about Millennials in the workforce. Much of what is said is negative in character and sometimes outright derogatory. Have you heard any of these? Millennials don’t have a work ethic. Millennials care only about themselves. Maybe you’re lucky if they show up for work.
As a tail end baby boomer, I subscribed to some of this thinking as well. They didn’t fit my mold or expectations so obviously they are tough to deal with. I would like to propose something that may not be as obvious…maybe we are the problem.
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How To Survive VoIP Troubleshooting
3/22/2019
All technologies experience occasional problems, but your preparation and choice of the right VoIP service provider will pay consistent dividends by reducing down time and business interruption.
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8 Steps To Keeping Your Company’s Online Reputation Spotless
1/9/2019
At some point, as business owners, we must assess the size and scope of intangible value such as brand, reputation, goodwill, and intellectual assets. These items can comprise upwards of 70 percent of the overall value of our businesses.