MSP Industry Insights

  1. AWS, Microsoft Azure, Or Google: Which Is The Best Cloud Platform For Your Clients?
    4/10/2018

    Microsoft Azure, AWS, and Google have been in a tight race to grab as many customers as they can. They have put a lot of money into developing new hardware, software and infrastructure. Find out who is leading the pack.

  2. The Office 365 Sales Enablement Toolkit
    4/10/2018

    We have put together a collection of resources to help you convince your customers to do business with you. Whether you would like to master your communication skills or learn how to encourage your clients to embrace Office 365, we have got you covered.

  3. How To Choose The Best Cloud Partner Program
    4/10/2018

    The market to resell cloud services is hotter than ever. While you might think you can build a decent cloud business on your own, that might not be the best approach. You would probably be better off joining forces with a trusted cloud provider. But, how do you go about choosing a reliable partner program? We have put together a quick guide that will help you navigate the pros and cons of each cloud partner program you come across.

  4. Is Your Industry Veteran Status Jeopardizing Your Success?
    3/28/2018

    Being an experienced reseller has benefits — and challenges. A major challenge is trying to keep an open mind to learn about each customer’s needs. After visiting thousands of customers, it becomes difficult to not predict what a customer will need. But doing so, can result in missed sales opportunities. Discover a successful mindset for the veteran reseller that enables continued learning to uncover the needs of your customers in a quickly changing marketplace.

  5. TSP Sales Growth Starts With Ownership
    3/23/2018

    Douglass Miller is the CEO of Straightedge Technologies. Like many MSPs, he was frustrated with his sales results. He had very few net new clients and sales to existing clients was uneven. In two-three years, he has doubled the size of his MSP; attracting one net new MRR client a month and growing his sales to existing clients by 3-4X. What changed? Douglass did.

  6. Secure & Document: The Importance Of RMM And PSA Systems In A Post-GDPR World
    1/22/2018

    When an IT incident occurs, two important tools can help tell the story. A remote monitoring and management (RMM) platform tells of what has gone wrong at a customer’s site; a professional services automation (PSA) platform explains what was done to fix the issue. The combination of these two solutions allows MSPs to quickly respond to issues. This is particularly crucial in the case of security incidents that could impact the business and jeopardize compliance with applicable laws, particularly the General Data Protection Regulation (GDPR).

  7. GDPR 101: Key Information MSPs Should Know
    1/22/2018

    With the Global Data Protection Regulation (GDPR) set to be implemented in May 2018, IT consultants and managed services providers (MSPs) have been wondering how the new law will affect them. In many cases, the IT press has treated this new regulation with a mixture of panic and consternation. It certainly makes sense—it’s a new law that requires organizations to step up on their security measures or face potentially hefty fines.

  8. Are Businesses Too Confident About Cybersecurity?
    1/22/2018

    Businesses have become very confident about their cybersecurity with 87% responding that they are 'confident in their cybersecurity preparedness'. But is that confidence misplaced?

  9. Office 365 Users: The Ultimate Danger To Your Company’s Security
    1/3/2018

    Office 365 protection features are optional add-ons starting at $3 per user/month. Most SMBs cannot afford the high costs for these features. With a single data protection solution that can back up computers, mobile devices, databases, emails and applications, including Office 365, a company can achieve a higher return on investment (ROI).

  10. 15 Tricks To Succeed In Managing Multiple Office 365 Tenants
    1/3/2018

    A recent survey revealed that it takes a minimum of 13 hours per month to administer an Office 365 tenant with 1 to 50 accounts. If you are a service provider managing more seats than that, the time you spend doing these tasks can quickly get out of hand. Luckily, with a reliable set of procedures, you can make these tasks very easy. To help you out, we have gathered 15 tricks from successful partners who have collectively managed thousands of Office 365 tenants, without any stress.