MSP Industry Insights

  1. Lockdown Lessons Guide: Shoring Up Your Network And Security Policies
    12/5/2019

    Ultimately, every business wants to do what they can to best serve their clients and customers. They also want to grow successfully, increase profits, and create lasting relationships for long-term recurring revenue. But in today’s cyber- climate, if you don’t have a good security setup, the chances you’ll get breached get higher every day. That means all the customers who trust you will have their confidence shaken—no matter how good your products or services are.

  2. Times Have Changed And We All Need To Start Thinking About Security And Compliance
    11/21/2019

    Many companies diligently pursue achieving compliance and believe that their information systems are secure. Unfortunately, this isn’t usually the case. Just making certain that compliance initiatives are in place does not guarantee an optimum security posture. The face and tactics of cybercriminals evolve daily creating an environment requiring continuous monitoring. A safe assumption is… cybercriminals will breach every company, and the question is “how quickly can you stop it?”.

  3. Lockdown Lessons Guide: Securing Your Business First
    10/8/2019

    When you consider modern attacks, it’s pretty obvious that all businesses—managed service providers (MSPs), small- to medium- sized businesses (SMBs), etc.—need a strong lineup of cyber-defense tools, not just a barebones firewall and old-fashioned antivirus. You need to protect your business first, and to do that, you have to build out a strong cybersecurity stack that can actually withstand the onslaught of modern malware.

  4. Security As A Service – Where Do I Start?
    9/25/2019

    Every managed service provider seems to be focusing on security these days. For an MSP adding security services, or an MSSP looking to target a new market segment, here are the common questions I frequently get when I meet with service providers.

  5. Bundling Security Services To Improve Pricing And Close Ratios
    9/25/2019

    Today’s businesses succeed by selling a handful of bundled items to a large number of customers. Think about restaurants, where the trend has been away from a’ la carte menus to limited menus, because it’s easier, more efficient, and requires less skill to produce a few entrée/side dish combinations than to try to fulfill each diner’s specific requests.

  6. 6 Keys To Succeeding In Managed Services
    8/22/2019

    In order to thrive in today’s business environment, IT solutions providers must deliver the best possible service to their clients. To build a successful MSP business, you need to create a systematic plan that outlines specific steps ranging from understanding your target market to implementing essential automation.

  7. The Clarity Security Vendor Report
    7/17/2019

    The Channel Futures MSP 501 is the most comprehensive, independent Managed Services Provider (MSP) survey conducted annually. Only the top 501 applicants make the list, based off the data gathered through submitting survey questions and certified accounting information through a financial professional or QuickBooks. MSPs from around the globe are motivated to respond to the survey for their chance to be on the MSP 501 list as it is seen as the best mechanism to benchmark their organizational progress against other leading providers with real numbers. 

  8. The Wipro Breach: A Demonstration Of Third-Party And Supply Chain Risk
    6/18/2019

    Advanced phishing and supply chain vulnerabilities - these seem to be the successful attack vectors that hackers have used to compromise Wipro, an Indian multinational corporation that provides information technology, consulting and business process services. Notable security researcher, Brian Krebs, reports confirmation that a nation-state actor had been inside the company’s systems for months, identifying opportunities to attack its vast customer base – currently, at least a dozen of the firm’s clients have been targeted as a direct result of this breach. Additional sources have claimed that Wipro’s corporate e-mail system had also been compromised for some time, forcing the company to build out a new private system.

  9. You’ve Been Breached: Now What?
    6/18/2019

    It can happen to anyone – you’ve taken steps to limit your exposure to a cyber incident. You’ve purchased and implemented top-of-the-line IT solutions. You’ve carefully thought about security best practices and strived to adhere to them. But somehow, you’ve just become the latest victim of a data breach. It might have been discretely packaged ransomware hidden in a seemingly innocent application file. Perhaps it was the result of poor password management. Maybe your employees were duped by a convincing phishing e-mail. But at this point, the only question racing through your mind is, “What do I do next?”

  10. Skills For Successfully Implementing Smart Cities Solutions
    6/17/2019

    CompTIA's Smart Cities Advisory Council has identified these 4 critical skills needed for successfully implementing smart cities solutions. Check out this inforgraphic to discover these critical skills along with other hard skills, soft skills, and management skills.