Accelerated digital transformation has pushed organizations to adopt new IT infrastructures more rapidly than expected over the past two years. According to Microsoft CEO Satya Nadella, two years of digital transformation took place over two months, while a McKinsey study ranks it even higher at five years in the first quarter of 2020.
“Just like ‘Nobody Got Fired For Buying IBM’ was a mantra in the 1980's, many IT businesses assume that the ‘big three’ are the only options in the Cloud space. This couldn’t be further from the truth! The “Alternative Cloud” is an untapped market for IT Solution Providers and Managed Service Providers (MSPs) and this eBook highlights the opportunities, benefits and practical steps that IT businesses can take to utilize these tools for growth.” Richard Tubb, The IT Business Growth Expert
During the last few years, there has seen a significant increase in the business dependency on Microsoft 365, with the product quickly becoming the leading standard. Microsoft 365 was formerly known as Office 365.
Whether you have a natural disaster, a hardware failure, a data breach, or a redemption attack, you need to quickly and painlessly recover your data and practice advanced data protection features to activate your client promptly.
At its very core, a data center is and always will be just that: a data center. But the growing popularity of the cloud is complicating matters and making physical infrastructure more critical than ever before. As a result, finding the right partner to assist you with the unique solutions you need to succeed in this lucrative market is paramount.
Are you worried Microsoft 365 will wreck your MSP business? The answer is most likely no. However, numerous MSPs have struggled when managing customer M365 data, due to encountering major hurdles that hindered their progress.
Contigo Technologies is a leading MSP based in Austin, Texas. While many MSPs focus on particular verticals, Contigo’s technical and service offerings have made them the “go-to” MSP for businesses across the Austin area. An example of their commitment to customer service is that they place an icon on every supported workstation that lets the user contact Contigo in a matter of seconds, whether to access support or just ask a question.
In 2006, Robinson Tech was just Dan alone in a garage. Now, there are seven full-time staffers that interact with roughly 70 clients each month, with about 20 of them on full remote monitoring and management (RMM) contracts and the rest on break/fix support.
Organizations are desperately looking to MSPs to help them transition to a hybrid environment. According to a McKinsey survey, 9 in 10 organizations plan on combining remote and on-site work going forward. This means IT pros and their clients will need to collaborate to support productivity and security within a hybrid workforce.