MSP Case Studies

  1. POS Company Boosts Protection, Customer Retention With Endpoint Protection Solution 9/18/2019

    AHT takes pride in offering its clients current and relevant solutions that help them run their businesses more effectively and cost-efficiently. In this vein, AHT realized it needed to upgrade and modernize the antivirus (AV) protection it provided to customers. A significant number of AHT’s clients were still running Windows XP, which made the AV product (ESET) they relied on increasingly ineffective at protecting them from malware. 

  2. Bar & Grill Streamlines Operations And Provides Excellent Support With New POS Solution 2/24/2014

    Harbortouch has helped this popular restaurant streamline operations while providing excellent support along the way.

  3. Free POS Helps Pad VAR's Wallet 2/3/2014

    You don't have to be a retail IT VAR to see that restaurants go in and out of business all the time. Many smart VARs use this to their advantage. Such was the case with Gary Hayes, owner of GH Computer Enterprises, who was driving through a section of Chicago when he noticed a new “coming soon” sign on the door of a restaurant that recently went out of business.

  4. POS Solutions Provider Reduces Costs And Improves Efficiency For Restaurant Clients 4/28/2016

    Casey Lozano spent years honing his POS expertise as a senior installer of Micros systems in Arizona working for a regional dealer. In 2014, Lozano embarked on his own, and was intent on starting a business focused on what he had been doing — installing POS systems. It was during a conversation with a Harbortouch representative that Lozano was presented with a more attractive, life-changing offer.

  5. VAR Addresses Bar And Grill’s Need For Fixed And Mobile POS 8/26/2015

    While many restaurants have been using POS systems for years, there are plenty that still do things with a cash register. Take, for instance, PY’s Saloon and Grill in Osceola, WI. Nestled along the St. Croix River, the bar and restaurant relied on an antiquated electronic cash register for years. Unfortunately, without the capabilities of a POS system, PY’s owner was experiencing a multitude of problems.

  6. MSP Saves $75k With Liongard 5/16/2020

    Established in 2001, ES Consulting takes a holistic approach to serving its customers and helping them grow. This includes extensive industry expertise, adherence to best practices, and investing in its infrastructure to automate for greater efficiency. The nationally renowned MSP has been featured on Inc.’s lists of Best Workplaces and Top 5,000 fastest-growing privately held companies, and has become a mainstay on Channel Futures’ MSP 501 annual list of top managed service providers in the world.

  7. SD-WAN Gives ITC The Visibility It Needs To Build Proactive Solutions For A Reactive Marketplace 1/26/2021

    When a company’s VoIP call quality decreases or its video conferencing system experiences a lag, the most common remedy is to recommend installing a bigger and more expensive Internet connection. But bumping up bandwidth is rarely the fix. The problems persist, and the complaints continue.

  8. Solutions Provider Looks To Future With New Cutting-Edge POS Solutions 5/5/2017

    As a second-generation POS dealer, Delaware Valley Registers, Inc. (DVR) has had to make many adjustments to its business over the years to remain relevant. With the rapid pace of technological change in the retail and restaurant markets, resellers need a strategy to stay ahead of trends and provide their customers with the most powerful, secure, and cutting-edge solutions. For solutions providers who don’t, the result is typically them going out of business.

  9. SD-WAN In Action: How One MSP Improved Efficiency And Customer Satisfaction 1/26/2021

    The Cloud has fundamentally changed how SMB and mid-sized enterprises think about their internet connection. Internet continuity is now a critical component to daily operations, employee productivity and customer experience. Yet these businesses still suffer daily frustrations like dropped VoIP calls, grainy video conferencing and unresponsive applications— all caused by underperforming internet connectivity. 

  10. $40k Saved In Operational Costs In Less Than A Year 5/4/2020

    An increase in customer satisfaction, PRICELESS.