MSP App Notes & Case Studies

  1. Grayson Data Chooses Cloud BDR Solutions For Control And Price

    Founded in 2016, Grayson Data Services is a Louisiana-based MSP that delivers a range of managed IT solutions, from application development and security analysis to cloud backup and disaster recovery. The company serves about 25 customers in a diverse set of industries and utilizes over 5 terabytes for backup storage.

  2. MSP Chooses Cloud BDR For Data Backup Security And Management

    Los Angeles-based Ariento provides fully managed IT services and cybersecurity solutions to more than a thousand small businesses spread across the United States. The company allows small business owners to focus on running their businesses, while Ariento handles all of their IT needs

  3. How A Nationwide VAR Transformed Their Ordering Process And Slashed Processing Times

    Over the last 20 years, Golden Star Technologies (GST) has rapidly grown from a local computer sales shop to a nationwide value-added reseller, supplying more than 2,000 customers with custom technology solutions and professional services. With so much growth, the company needed to find a way to bring together their data center and hardware/software product sales, implementation services, and the audio visual and managed services arms of the business into a cohesive whole.

  4. MSP Helps Customer Manage Disparate Systems With New RMM Solution

    Based in Houston, Mark III Systems has grown from a one-woman enterprise founded by Leslie Powell in 1995 to a large, multi-disciplinary solutions provider serving small-to-medium businesses (SMBs) and enterprises worldwide. Providing full stack enterprise-class servers, storage, networking products, and managed services, the company’s dedication to customer satisfaction and their specialized requirements has resulted in continued relationships with nearly every customer they have worked with since inception.

  5. MSP Stays Ahead Of Security Threats And Keeps Clients Safe With New RMM Solution

    If you ask TechSolvers’ Phil Long, the key to the company’s success has been their laser focus on proactive customer service and strong client relationships. TechSolvers is located 16 kilometers north of London and provides managed services to small-to-medium enterprises (SMEs) as well as IT consultancy for larger businesses.

  6. MSP Simplifies Security Delivery With Cloud-Based Endpoint Security Administration Platform

    Based in Düdingen, Switzerland, Lehmann Computers has provided IT and security services to small and medium-sized businesses (SMBs) in the local region since 1999. Led by founder and owner Roger Lehmann, the team of seven works with SMBs in sectors such as automotive and repair, retail, administration, and schools.

  7. Restaurant POS Can Handle Wave Of Crowds At Jersey Shore

    Hurricane Sandy. Lightning storms. Flooding. These are the punches that Mother Nature has dealt restaurant managers at the Jersey shore in recent years. Also a challenge for these managers is running a business during the busy summer months. Everything, especially the point of sale system, has to be up and running at top performance during these peak times.

  8. MSP Embraces Advanced Security Solution For Small Footprint, Ease Of Management

    If you’re in IT services, you can’t ignore security. Just ask James Edwards and Abe Varughese, founders of MSP Merit Technologies in Greenville, South Carolina, who started their company as a software provider. It didn’t take long after they launched the software business before customers started asking for other services, including networking, server maintenance and of course, security.

  9. Complete MSP Solution Opens Up New Revenue Streams And Proactive Managed Service Offering For MSP

    Entré Computer Solutions has been in business since 1983 and began as a “break/fix” IT services company. Recognizing the need for a more proactive way of managing IT environments, they developed a “Health Check” that enabled them to evaluate and head-off IT problems before they occurred.

  10. MSP Increases Recurring Revenue By 40% With Remote Support Solution

    When Daniel Cohn formed Cohn Consulting Corp., he was able to make use of familiar technologies to get his IT practice off the ground. In 1996, he joined forces with Jon Czerwinski, Vice President of Operations, to hone in on automating their IT services to meet their clients’ needs. In 2006, they came across SolarWinds® MSP and found they were able to take their IT automation skills up a notch to better serve their small-to-midsize (SMB) businesses.