MSP App Notes & Case Studies

  1. MSP Embraces Advanced Security Solution For Small Footprint, Ease Of Management
    7/10/2017

    If you’re in IT services, you can’t ignore security. Just ask James Edwards and Abe Varughese, founders of MSP Merit Technologies in Greenville, South Carolina, who started their company as a software provider. It didn’t take long after they launched the software business before customers started asking for other services, including networking, server maintenance and of course, security.

  2. Complete MSP Solution Opens Up New Revenue Streams And Proactive Managed Service Offering For MSP
    7/3/2017

    Entré Computer Solutions has been in business since 1983 and began as a “break/fix” IT services company. Recognizing the need for a more proactive way of managing IT environments, they developed a “Health Check” that enabled them to evaluate and head-off IT problems before they occurred.

  3. MSP Increases Recurring Revenue By 40% With Remote Support Solution
    6/26/2017

    When Daniel Cohn formed Cohn Consulting Corp., he was able to make use of familiar technologies to get his IT practice off the ground. In 1996, he joined forces with Jon Czerwinski, Vice President of Operations, to hone in on automating their IT services to meet their clients’ needs. In 2006, they came across SolarWinds® MSP and found they were able to take their IT automation skills up a notch to better serve their small-to-midsize (SMB) businesses.

  4. VAR Looks To Future New Cutting-Edge POS Solutions
    5/5/2017

    As a second-generation POS dealer, Delaware Valley Registers, Inc. (DVR) has had to make many adjustments to its business over the years to remain relevant. With the rapid pace of technological change in the retail and restaurant markets, resellers need a strategy to stay ahead of trends and provide their customers with the most powerful, secure, and cutting-edge solutions. For VARs who don’t, the result is typically them going out of business.

  5. Broadband Over Existing Cable In Hotels
    4/11/2017

    Telephone wire and coaxial cable is found in every hotel guest room. At the most basic, these cables are used to deliver guest room entertainment to a television, and communications to a bedside phone. With the advent of Internet delivered content and ubiquitous smartphones, the guest expectations have far exceeded the ability of basic television and telephony communications. Additionally, the all-wireless nature and convenience of mobile devices has made 802.11 wireless networks preferred.

  6. Simple Wireless Management With ExtremeCloud™
    4/11/2017

    Focus on growing your organization, not managing your network.

  7. Alaska Financial Wins Big With New POS Solution Offering
    3/20/2017

    Today, selling merchant services without any sort of value-add is a recipe for disaster. Those in this business suffer from shrinking margins and high attrition rates when competing on price alone. Some ISOs and agents, however, have adjusted their business model to address these trends.

  8. MSP Saves 15 Years Of Client Data Thanks To BDR Solution
    1/30/2017

    Launched in 1999, Computer Troubleshooters has over 400 locations. Every office is dedicated to providing the industry’s best technology solutions and the highest level of customer service. They offer a wide variety of products and services designed specifically for the small business that needs help managing their IT environment so their business can run smoothly. Businesses around the world rely on the technology professionals at Computer Troubleshooters to seamlessly manage their IT environments.

  9. MSP Creates Long-Term, Loyal Relationships With Clients Through Differentiated High-Value Services
    1/30/2017

    For close to two decades, CyberTek has helped businesses reduce downtime, prevent data loss and control technology costs. Their signature service, called R.O.S.I.E (Remote Online Support and Information Exchange), helps their clients increase overall business performance while keeping operational costs low.

  10. MSP Helion Automotive Technologies Delivers Best-Of-Breed Protection
    1/11/2017

    Founded in 1997 by Erik Nachbahr in his Baltimore basement, Helion Automotive Technologies has quickly grown to be America’s largest outsourced technology provider for auto dealerships. Helion brings considerable brainpower and experience to bear on all things relating to automotive technology. With over 650 dealerships and body shops under management, Helion’s staff is keenly in tune with the unique challenges faced by auto dealers, both technical and operational.