MSP Case Studies

1. Turning New Regulations Into IoT Opportunity: How To Become A Trusted Business Partner 9/10/2020

   In this edition, learn how a technology vendor recognized a need in the market after new industry regulations were introduced and transformed into a trusted business advisor and broader tech expert.

2. ASCII Completes The Big Picture 6/5/2015

   A common thread that links business owners together is their focus on the ‘The Big Picture’ and how they can grow and improve their organization. But with clients becoming more sophisticated and technology more of a commodity, how do you set yourself apart from the pack?

3. Merchant Services Provider Alaska Financial Goes All-In On POS 3/20/2017

   Today, selling merchant services without any sort of value-add is a recipe for disaster. Those in this business suffer from shrinking margins and high attrition rates when competing on price alone. Some ISOs and agents, however, have adjusted their business model to address these trends.

4. Free POS Helps Pad VAR's Wallet 2/3/2014

   You don't have to be a retail IT VAR to see that restaurants go in and out of business all the time. Many smart VARs use this to their advantage. Such was the case with Gary Hayes, owner of GH Computer Enterprises, who was driving through a section of Chicago when he noticed a new “coming soon” sign on the door of a restaurant that recently went out of business.

5. The Workforce Productivity Service Opportunity For MSPs 4/12/2021

   The future of work is rapidly evolving. In the last twelve months, the world has witnessed a seismic shift in the managed services landscape. The hybrid and remote working movement has spurred many companies to adopt flexible operations to support distributed teams, while facing unpredictable economic conditions. As a result, companies large and small are struggling to understand, manage, and optimize worker productivity.

6. POS Company Boosts Protection, Customer Retention With Endpoint Protection Solution 9/18/2019

   AHT takes pride in offering its clients current and relevant solutions that help them run their businesses more effectively and cost-efficiently. In this vein, AHT realized it needed to upgrade and modernize the antivirus (AV) protection it provided to customers. A significant number of AHT’s clients were still running Windows XP, which made the AV product (ESET) they relied on increasingly ineffective at protecting them from malware. 

7. Restaurant POS Can Handle Wave Of Crowds At Jersey Shore 3/21/2018

   Hurricane Sandy. Lightning storms. Flooding. These are the punches that Mother Nature has dealt restaurant managers at the Jersey shore in recent years. Also a challenge for these managers is running a business during the busy summer months. Everything, especially the point of sale system, has to be up and running at top performance during these peak times.

8. Solutions Provider Looks To Future With New Cutting-Edge POS Solutions 5/5/2017

   As a second-generation POS dealer, Delaware Valley Registers, Inc. (DVR) has had to make many adjustments to its business over the years to remain relevant. With the rapid pace of technological change in the retail and restaurant markets, resellers need a strategy to stay ahead of trends and provide their customers with the most powerful, secure, and cutting-edge solutions. For solutions providers who don’t, the result is typically them going out of business.

9. VAR Experiences New Revenue Streams And Increased Profitability With POS Solutions 8/26/2015

   Scott Spitzberg, owner of Restaurant Software Solutions, has many years of experience selling, installing, and supporting POS and has run across many different types of restaurant customers. He’s identified two groups that, historically, haven’t been great opportunities for new business.

10. Sports Bar Improves Efficiency With POS Solution 2/24/2014

    Harbortouch has helped the owner of Rivals Sports Bar & Nightclub run his business more efficiently.