MSP Case Studies

1. VAR Experiences New Revenue Streams And Increased Profitability With POS Solutions 8/26/2015

   Scott Spitzberg, owner of Restaurant Software Solutions, has many years of experience selling, installing, and supporting POS and has run across many different types of restaurant customers. He’s identified two groups that, historically, haven’t been great opportunities for new business.

2. Moving Business Forward With ASCII 6/5/2015

   The concept of ASCII is simple. What sets The ASCII Group apart is that it is a community open to all independent IT practices – ranging in size and scope from a single person operation to large companies with many employees.

3. MSP Saves $75k With Liongard 5/16/2020

   Established in 2001, ES Consulting takes a holistic approach to serving its customers and helping them grow. This includes extensive industry expertise, adherence to best practices, and investing in its infrastructure to automate for greater efficiency. The nationally renowned MSP has been featured on Inc.’s lists of Best Workplaces and Top 5,000 fastest-growing privately held companies, and has become a mainstay on Channel Futures’ MSP 501 annual list of top managed service providers in the world.

4. Liongard's Alerts Simplify Audits, Cut Onboarding Time by 50% 5/4/2020

   Healthcare-focused MSP finds tremendous value in Liongard Roar actionable alerts.

5. Popular Chicago Eatery Utilizes POS Solution To Streamline Operations, Saving Time And Money 3/24/2014

   As Gino’s East grows and expands, the famous Chicago eatery required a complete, ‘end to end,’ point-of-sale (POS) solution that featured greater functionality and allowed the restaurant to optimize processes.

6. Solutions Provider Looks To Future With New Cutting-Edge POS Solutions 5/5/2017

   As a second-generation POS dealer, Delaware Valley Registers, Inc. (DVR) has had to make many adjustments to its business over the years to remain relevant. With the rapid pace of technological change in the retail and restaurant markets, resellers need a strategy to stay ahead of trends and provide their customers with the most powerful, secure, and cutting-edge solutions. For solutions providers who don’t, the result is typically them going out of business.

7. ASCII Completes The Big Picture 6/5/2015

   A common thread that links business owners together is their focus on the ‘The Big Picture’ and how they can grow and improve their organization. But with clients becoming more sophisticated and technology more of a commodity, how do you set yourself apart from the pack?

8. POS Solutions Provider Wins Business With Reporting Capabilities, 24/7 Support, And A Monthly Payment Model From Harbortouch 11/3/2015

   To be successful selling retail and restaurant technology, you have to be able to adjust to changes in the market. Not only do technologies change, but the needs of customers big and small can shift as well. As such, it makes sense to have a line card that can accommodate a variety of customers of various sizes and needs.

9. Free POS Helps Pad VAR's Wallet 2/3/2014

   You don't have to be a retail IT VAR to see that restaurants go in and out of business all the time. Many smart VARs use this to their advantage. Such was the case with Gary Hayes, owner of GH Computer Enterprises, who was driving through a section of Chicago when he noticed a new “coming soon” sign on the door of a restaurant that recently went out of business.

10. POS Solutions Provider Reduces Costs And Improves Efficiency For Restaurant Clients 4/28/2016

    Casey Lozano spent years honing his POS expertise as a senior installer of Micros systems in Arizona working for a regional dealer. In 2014, Lozano embarked on his own, and was intent on starting a business focused on what he had been doing — installing POS systems. It was during a conversation with a Harbortouch representative that Lozano was presented with a more attractive, life-changing offer.