MSP Case Studies

  1. MSP Saves Time, Management Overhead With A Tailored Antivirus Solution 9/18/2019

    Mirus IT was plagued by all the same problems that had aggravated the IT community for years. Heavy endpoint agents were causing major performance problems, upsetting clients and frustrating technicians. Kaspersky, their former antivirus solution, was becoming a major source of support tickets in its own right. With customers and employees alike, their existing antivirus was causing major headaches.

  2. How MSPs Can Use Webroot Cyber Resilience Solutions To Get their Time Back 6/3/2021

    Although they didn’t always call themselves a managed service provider, that’s exactly what T-Consulting has been since its inception. According to Vera Tucci, founder and CEO of the Italy-based MSP, it was her mission to give her clients more than a basic hardware/software bundle with a few hours of IT consultation. She knew her clients needed a greater level of service, especially those whose businesses had grown from small family operations into larger companies, and that’s what she built her own business to provide.

  3. Free POS Helps Pad VAR's Wallet 2/3/2014

    You don't have to be a retail IT VAR to see that restaurants go in and out of business all the time. Many smart VARs use this to their advantage. Such was the case with Gary Hayes, owner of GH Computer Enterprises, who was driving through a section of Chicago when he noticed a new “coming soon” sign on the door of a restaurant that recently went out of business.

  4. POS Solutions Provider Reduces Costs And Improves Efficiency For Restaurant Clients 4/28/2016

    Casey Lozano spent years honing his POS expertise as a senior installer of Micros systems in Arizona working for a regional dealer. In 2014, Lozano embarked on his own, and was intent on starting a business focused on what he had been doing — installing POS systems. It was during a conversation with a Harbortouch representative that Lozano was presented with a more attractive, life-changing offer.

  5. Fuelled Networks Increases Threat Monitoring Adoption By 80% 3/10/2022

    Fuelled Networks isn’t your average IT services provider. And that’s good news for its small and mid-size business (SMB) customers throughout Ottawa, Nepean, Kanata, Gloucester, and the National Capital Region. The company plans, manages, and services networks with a constant eye on how IT and security align with a customer’s business strategy.

  6. Town Of Colonie Avoids More Than $400,000 In Ransom Due To Appliances And Backup 6/1/2020

    The stories of ransomware attacks have unfortunately become more common, especially among municipalities. But, when the Town of Colonie, in the greater Albany, NY region, became the latest to fall prey to a ransomware attempt, the outcome was different than many others thanks to protection from Carbonite. 

  7. Popular Chicago Eatery Utilizes POS Solution To Streamline Operations, Saving Time And Money 3/24/2014

    As Gino’s East grows and expands, the famous Chicago eatery required a complete, ‘end to end,’ point-of-sale (POS) solution that featured greater functionality and allowed the restaurant to optimize processes.

  8. SD-WAN Gives ITC The Visibility It Needs To Build Proactive Solutions For A Reactive Marketplace 1/26/2021

    When a company’s VoIP call quality decreases or its video conferencing system experiences a lag, the most common remedy is to recommend installing a bigger and more expensive Internet connection. But bumping up bandwidth is rarely the fix. The problems persist, and the complaints continue.

  9. Moving Business Forward With ASCII 6/5/2015

    The concept of ASCII is simple. What sets The ASCII Group apart is that it is a community open to all independent IT practices – ranging in size and scope from a single person operation to large companies with many employees.

  10. VAR Experiences New Revenue Streams And Increased Profitability With POS Solutions 8/26/2015

    Scott Spitzberg, owner of Restaurant Software Solutions, has many years of experience selling, installing, and supporting POS and has run across many different types of restaurant customers. He’s identified two groups that, historically, haven’t been great opportunities for new business.