ABOUT US

Our vision of the IT landscape is shaped by nearly 30 years of global perspective and more than 2,000 members and 1,000 business partners.

As a non-profit trade association advancing the global interests of IT professionals and companies, we focus our programs on four main areas: education, certification, advocacy and philanthropy. We:

  • Educate the IT channel: Our educational resources, comprising online guides, webinars, market research, business mentoring, open forums and networking events, help our members grow their businesses and become the "best in class".
  • Certify the IT workforce: We are the leading provider of technology-neutral and vendor-neutral IT certifications.
  • Advocate on behalf of the IT industry: In Washington, D.C., we bring the power of small- and medium-sized IT businesses to bear as a united voice.
  • Give back through philanthropy: Our foundation enables disadvantaged populations to gain the skills they need for employment in the IT industry.

Our vision of the IT landscape is informed by more than 25 years of global perspective and more than 2,700 members and 1,000 business partners that span the entire IT channel. We are driven by our members and led by an elected board of industry professionals.

All proceeds are directly reinvested in programs that benefit our valued members and the industry as a whole. Headquartered outside of Chicago, we have offices across the United States and in Australia, Canada, China, Germany, India, Japan, South Africa and the United Kingdom.

COMPTIA GUEST COLUMNS

  • From Charity To Parity: Changing The Conversation About Gender Diversity In IT

    So much of the discussion around gender diversity in IT is about how tech companies need to reverse the discrimination against women in hiring, compensation, and promotion. It’s championed as the socially responsible thing to do. And, it certainly is that, but evidence is mounting that it’s also the financially responsible thing to do for your IT company.

  • Compliance-as-a-Service Can Drive Vertical Market Opportunities

    How well does your IT firm support legal firms, banks, retailers and other customers? Not just their computers, networks, and the applications that manage their information and allow them to run their daily operations — but everything they need to meet local, state, and federal regulations as well as industry guidelines. That’s the ultimate recipe for channel success.

  • 2 Keys To Building A Business You’ll Love

    One of the things I like most about running an IT solution and managed services practice is that after nearly 18 years, I’m still learning new things about technology — and making the business run better. When it comes to the latter, I’ve learned it’s often the little things that keep us from reaching our full potential.

  • 4 Marketing Best Practices For MSPs

    Marketing is one of the biggest challenges managed services providers (MSPs) face. Between managing customer relationships, keeping up with technology advances and handling finances, MSPs have little time left to promote the business. And, most don’t have the marketing talent on staff so they outsource it to an expert.

  • 5 Ways IT Solutions Providers Can Attract And Retain Millennial Talent

    Millennials are transforming the workplace. Although often regarded as entitled and self-centered, this generation is actually more energetic, motivated, and goal-oriented than it gets credit for. It’s just that millennials like to do things differently.

  • The Top Objections To Cloud Security — And How To Overcome Them

    Using the cloud for business is still an unknown frontier for many businesses. Regardless of their size or the markets they operate in, very few organizations understand the cloud well enough to leverage it to their advantage. That may also explain why IT providers run into so many objections relating to its security. People don’t trust what they can’t see, especially with data breaches jumping onto the priority list of most managers and owners.

  • 6 Reasons To Offer Financing To IT Customers

    Regardless of size, IT is a critical component to running a business. However, computers, servers and other IT equipment can get expensive. This often drives businesses to delay replacing hardware in order to reduce operating expenses. Yet, what if they didn’t have to pay for their IT purchases in a single payment upfront?