Infographic | June 23, 2023

Your MSP's Manual Billing And Collections Process Is A Money Pit

Source: ConnectBooster
GettyImages-1202173043 money pit

Payment trends have undergone a digital transformation in recent years. Yet, many businesses—particularly MSPs—still rely on manual, time-consuming, and costly processes to collect money.

In our research we found 80% of MSPs wait more than 60 days to get paid, and nearly 70% of MSPs spend up to nine hours each week on billing and collections tasks.

If you’re not automating the complete billing and collections cycle for your MSP’s variable billing agreements, it’s costing you. Manual processes cut into income and put the business at risk for other problems down the road.

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