What Documentation Should You Store In IT Glue?

When you’re trying to optimize your IT Glue™ experience, you might be wondering what documents you should store in IT Glue. The short answer is all of them, but of course it’s never quite that simple. So we’ve put together a handy primer to help you prioritize what you’ll document.

Focus on value

To help you determine what to document first, you have to answer the question of what IT Glue’s most significant value is to your organization. In our experience, partners gain the most ROI from two things: automated documentation, and documenting routine information. The reason these are the most valuable is simple – this is the information that your team will be using on a daily basis. The value of having something documented is exponential when accessing that documentation becomes part of a repeatable, time-saving process.