6 Ways That M365 Backup Can Make You A Hero To Your Customers, And How The Built-In M365 Retention Can Fail Them

During the last few years, there has seen a significant increase in the business dependency on Microsoft 365, with the product quickly becoming the leading standard. Microsoft 365 was formerly known as Office 365.

Nowadays, with more people working remotely than ever before, the importance of offering robust data protection and security for the Office 365 for MSPs has never been greater. With this in mind, managed service providers (MSPs) hope to secure large and small clients.

It is why adding backup services can complete your MSP package, and add it to your monthly recurring revenue (MRR).

Under the shared responsibility model, Microsoft focuses on the physical security of its data centres, the availability of operational data, and the authentication and authentication within its cloud services.

Yet, just because Microsoft accepts responsibility for the underlying infrastructure does not mean they own the data. User organizations are still responsible for recovering and retaining their data concerning their MSP.

Backing up Microsoft 365 data on the cloud is the best way to fulfill that responsibility.

Here are the best 6 ways that M365 Backup can make you a hero to your customers: