By Ellie Elphick, Buchanan Technologies
Businesses are reliant on the information technology that they use.
From managing remote work employees, to creating automated workflow processes, to mastering a digital transformation to the cloud – information technology is the conduit for any organization.
Without a secure IT infrastructure, business operations can experience technical problems that result in lost productivity and information security vulnerabilities.
As a result, knowing what are the challenges of information technology can help safeguard your business from technical challenges that most businesses fail to overcome. With this in mind, our article addresses:
- What are the challenges of information technology?
- How IT challenges impact businesses
- How to minimize problems with technology
What Are The Challenges Of Information Technology?
According to data from Statista, cultural and talent-related issues often evolve into technical problems for businesses.
In addition to having to create, support, and manage friendly remote work environments, business leaders must spearhead the retention of talent while focusing on overcoming the adaptive challenges that come with managing a business with changing IT needs.
While strengthening security is always a priority, additional IT challenges include:
Filling Skill Gaps
When business executives take a closer look at their business they often identify gaps between their existing IT capabilities and what’s required for future success.
As more businesses continue to rely and spend more on information technology services worldwide, many organizations will likely be forced to either upskill new talent, reskill existing top performers, or outsource their IT.
Infrastructure as a service is one of the few branches of information technology that businesses are counting on more than ever.
With an estimated market size of $67 billion in 2020 and a projected market share valued at more than $80 billion in 2022, more businesses are relying on managed service providers to:
- Maintain hybrid work environments
- Minimize cloud computing challenges
- Secure work and mobile devices
Without the help of a trusted information technology professional, technical challenges may extend beyond existing capabilities which can result in IT bottlenecks.
Safeguarding Information Security
Did you know that the United States is the most expensive country for data breaches? According to data published by IBM, the average cost of a data breach in the US is $8.64 million. In addition to staying protected from data breaches, other security threats exist, such as:
- Cloud attacks
- Software vulnerabilities
One common way organizations combat these types of challenges would be cyber threat hunting, where companies seek to prevent malicious activity before it impacts their business.
In addition to semiconductor chip shortages caused by the pandemic, other technical problems can arise, such as information technology shortages.
As a result, some organizations lack the hardware and infrastructure required to maintain peak performance or to perform a digital transformation to a cloud-powered ecosystem.
High Turnover Rates
Addressing any technological issue means having the expertise required. Unfortunately, the IT industry is strafed with high turnover rates and burnout.
With increased competition for talent and rising US tech salaries averaging above six figures (SHRM), it’s not surprising to learn that small-to-medium-sized companies are facing these challenges with limited budgets.
Every organization has to deal with compliance requirements in some shape or form. For businesses managing protected health information, it concerns HIPAA compliance.
In addition to HIPAA, other common compliance standards include:
Additionally, businesses managing consumer data in Europe must comply with GDPR.
While all businesses are required to manage their compliance, several factors can influence regulatory compliance, like:
- Company size
- Customers served
- Region of operation
- Specific business models
- Supported industry verticals
- The type of data collected, stored, and exchanged
Avoid IT Challenges With Proactive Technology Support
Every business at some stage or another will experience technical challenges relating to its information technology.
When such instances occur, losses to organizational productivity, efficiency, and security are likely to follow. Without the right information technology professional in your corner, you may be causing your business more harm than good.
Partnering with a managed service provider will ensure that your technology infrastructure remains secure and available while freeing up your staff to focus on more important initiatives.
Originally published on Buchanan Technologies on April 15, 2022
About The Author
Ellie Elphick is the PR specialist and content creator for Buchanan Technologies, where she works closely with thought leaders in every technology channel to bring expert insights and a comprehensive view of what business leaders need to know in today's technology landscape.