News | August 3, 2015

Tigerpaw Integrates Jenne's Configuration, Pricing And Quoting Tools

New partnership provides solution providers with single, end-to-end solution, eliminating the need to re-key order and service management data

Tigerpaw Software Inc., a leading developer of business automation and service management software, has added data import functionality from Jenne applications to its end-to-end business operations software solutions. This new partnership equips solution providers with the tools they need to manage quotes, installation orders, service management, invoicing, purchasing and accounting—all in one end-to-end solution.

The integration expands functionality by combining Jenne’s configuration, pricing and quoting engine with the ability to import quotes directly into Tigerpaw through Tigerpaw’s Quote Import Tool, eliminating the need to re-key data. As a result, users can easily export customer data directly from Jenne to Tigerpaw to develop proposals and manage data through the service, billing and accounting processes. Purchase orders can now also be submitted electronically to Jenne directly from Tigerpaw via an XML email attachment that imports into Jenne’s systems, eliminating data entry errors and accelerating time to close.

“We’re committed to helping our customers find ways to increase efficiencies, and our partnership with Jenne in this initiative is a great example of expanded functionality that helps streamline processes,” said James Foxall, president and CEO, Tigerpaw Software. “By eliminating the need to enter data manually, customers can save hours of time and re-allocate their valuable resources to more important tasks that help grow their business.”

Using Tigerpaw, data from Jenne is imported directly into either new or existing quotes. Simultaneously, Tigerpaw installation orders and project management detail are populated with the same data, ensuring accuracy and consistency. Quotes are managed in Tigerpaw through the installation, delivery and invoice processes.

Jenne’s integration with Tigerpaw plays a significant role in Tigerpaw’s strategy to help mitigate supply chain costs for resellers. Jointly, the organizations are cooperating to deliver benefits to users by offering a tool that will help them manage client projects.

“We are pleased that this partnership with Tigerpaw allows Jenne the ability to offer our customers a single, end-to-end solution to help them become more efficient, and ultimately more successful in running and managing their businesses, said Ray Jenne, president, Jenne.

About Jenne, Inc.
Jenne, Inc., headquartered in Avon, Ohio, is a leading value-added distributor of business telephony, data, audio and video conferencing, cloud solutions and security technology products, including equipment and software for the Enterprise and SMB markets. Since the company’s founding in 1986, Jenne has been committed to providing value added resellers with a broad product selection, competitive pricing, on-time accurate delivery, outstanding technical support plus on-going sales and technical training through Jenne University. More than 160 major manufacturers partner with Jenne including ADTRAN, Alert Logic, Avaya, Digium, Extreme Networks, Konftel, Lifesize, GN Netcom/Jabra, Isonas, Mitel, Panasonic, Plantronics, RingCentral, Samsung, Spectralink, Status Solutions and Yealink.

About Tigerpaw
Tigerpaw’s comprehensive tool empowers more than 35,000 users to manage, automate and integrate business functions including service, accounting, CRM, inventory, field service management, sales, marketing, quoting, inventory, ticketing and customer communication all within one, easy-to-use system. Their award-winning software is designed for B2B service providers who sell, monitor and service software, computers and other equipment. Tigerpaw offers a comprehensive, business automation solution for companies in industries as varied as A/V, IT, telephony, security and POS to medical equipment and ATM machines.

For over 30 years, Tigerpaw Software has designed service management and contact management software that helps businesses increase sales, provide better service, manage projects, bill their customers faster and make better business decisions every day.

Source: Tigerpaw Software Inc.